I visited last week in the morning, and although it wasn’t busy, the girl who served us seemed unwilling to work. When I asked for a tasting, she hesitated, which wasn’t ideal. While the ice cream tasted great, the service was lacking.
Subramaniam Ks
Very good
Atmosphere: 5
Food: 5
Service: 5
Ronak Bhatt
Great selection and quality! But they clearly lack customer service skills and ambiance!
Atmosphere: 3
Food: 5
Service: 3
La N
Some of the flavors of the ice creams like guava, mango, pistachio, were good but texture and smoothness of ice creams were not enjoyable. Ice creams were crusty or had pieces of ice in it. Place was cute but ice creams could have been better.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Small
Advaith Gurram
The best ice cream I have ever had in my entire life. The butterscotch is unmatched compared to any other ice cream shop. I got very good customer service from the person working there and it was a very pleasant experience. I highly recommend this place to anyone in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterscotch Ice Cream, Mango, Cookies and Cream 6 Inches, Mango Ice Cream, Butter Scotch & Ferraro Rocher
Habib Afridi
Really tasty ice cream!!
Atmosphere: 5
Food: 5
Service: 5
Anusha Malik
Tried this place on my trip to san ramon. The variety is wonderful. We had Vanilla cup with sprinkles and koolfi falooda. The ice creams were delicious.
Service is pretty quick. The ambiance is ok. There are plenty of parking spots nearby.
I would definitely recommend this place! MUST TRY!!
Atmosphere: 5
Food: 5
Service: 5
Manish Sathe
Not worth giving detailed review.. the shahi faluda drink that I tried was the worst I had anywhere.. Ice cream options were apparently decent..
Atmosphere: 2
Food: 2
Service: 2
Madhumita Ramesh
Falooda was below expectations, the drink was mainly made up of vermicelli and one scoop icecream. Didn’t taste anything close to actual falooda. Also priced at 10$ I expected more.
Falooda kulfi and icecream milkshake was awesome. My daughter said it’s the best icecream I have ever had. Paan masala icecream was wonderegular.
Atmosphere: 4
Food: 5
Service: 5
Mukti Mehta
I wish I would have never tasted it. Worst falooda I have ever had, it has half cup full of sev, no drink at all in the cup, also the cup is so small for almost 10 bucks. Service is terrible.
Atmosphere: 1
Food: 1
Service: 1
Aishwarya Kher
Delicious experience at Kwality Ice Cream.
I remembered the taste of ice cream in India while eating this! It was actually much richer and creamier.
We tried a Malai Kulfi and a small cup of Thandai & Pista ice cream scoops. Amazingly, you can mix 2 flavors in a cup.
The small cup is more than enough for a single person, especially if you've just had a meal. I would recommend ice cream scoops over kulfi because kulfi comes in less quantity and higher price.
Service was quick. They let you taste a few flavors before buying, but please don't take undue advantage of that. The variety of flavors is good.
They have just 2 tables inside so mostly good for takeaways.
Check out more posts and reels on my Instagram food page @veggie_central
Atmosphere: 5
Food: 5
Service: 5
Anu Rao
Enjoyed mawa kulfi and English toffee flavors
Atmosphere: 4
Food: 4
Service: 4
Nilesh
Even though their ice cream quality is top notch, their customer service has deteriorated a lot recently. We went there on Saturday noon and asked the lady at the counter a question about availability of flavours. She repeatedly ignored us as if we were invisible though she heard us many times. A similar thing happened at least 4-5 times in the past year. Unfortunately this place will be ruined due to bad customer service despite having great ice creams.
Good selection and price
I visited last week in the morning, and although it wasn’t busy, the girl who served us seemed unwilling to work. When I asked for a tasting, she hesitated, which wasn’t ideal. While the ice cream tasted great, the service was lacking.
Very good
Atmosphere: 5
Food: 5
Service: 5
Great selection and quality! But they clearly lack customer service skills and ambiance!
Atmosphere: 3
Food: 5
Service: 3
Some of the flavors of the ice creams like guava, mango, pistachio, were good but texture and smoothness of ice creams were not enjoyable. Ice creams were crusty or had pieces of ice in it. Place was cute but ice creams could have been better.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Small
The best ice cream I have ever had in my entire life. The butterscotch is unmatched compared to any other ice cream shop. I got very good customer service from the person working there and it was a very pleasant experience. I highly recommend this place to anyone in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterscotch Ice Cream, Mango, Cookies and Cream 6 Inches, Mango Ice Cream, Butter Scotch & Ferraro Rocher
Really tasty ice cream!!
Atmosphere: 5
Food: 5
Service: 5
Tried this place on my trip to san ramon. The variety is wonderful. We had Vanilla cup with sprinkles and koolfi falooda. The ice creams were delicious.
Service is pretty quick. The ambiance is ok. There are plenty of parking spots nearby.
I would definitely recommend this place! MUST TRY!!
Atmosphere: 5
Food: 5
Service: 5
Not worth giving detailed review.. the shahi faluda drink that I tried was the worst I had anywhere.. Ice cream options were apparently decent..
Atmosphere: 2
Food: 2
Service: 2
Falooda was below expectations, the drink was mainly made up of vermicelli and one scoop icecream. Didn’t taste anything close to actual falooda. Also priced at 10$ I expected more.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Falooda kulfi and icecream milkshake was awesome. My daughter said it’s the best icecream I have ever had. Paan masala icecream was wonderegular.
Atmosphere: 4
Food: 5
Service: 5
I wish I would have never tasted it. Worst falooda I have ever had, it has half cup full of sev, no drink at all in the cup, also the cup is so small for almost 10 bucks. Service is terrible.
Atmosphere: 1
Food: 1
Service: 1
Delicious experience at Kwality Ice Cream.
I remembered the taste of ice cream in India while eating this! It was actually much richer and creamier.
We tried a Malai Kulfi and a small cup of Thandai & Pista ice cream scoops. Amazingly, you can mix 2 flavors in a cup.
The small cup is more than enough for a single person, especially if you've just had a meal. I would recommend ice cream scoops over kulfi because kulfi comes in less quantity and higher price.
Service was quick. They let you taste a few flavors before buying, but please don't take undue advantage of that. The variety of flavors is good.
They have just 2 tables inside so mostly good for takeaways.
Check out more posts and reels on my Instagram food page @veggie_central
Atmosphere: 5
Food: 5
Service: 5
Enjoyed mawa kulfi and English toffee flavors
Atmosphere: 4
Food: 4
Service: 4
Even though their ice cream quality is top notch, their customer service has deteriorated a lot recently. We went there on Saturday noon and asked the lady at the counter a question about availability of flavours. She repeatedly ignored us as if we were invisible though she heard us many times. A similar thing happened at least 4-5 times in the past year. Unfortunately this place will be ruined due to bad customer service despite having great ice creams.
Atmosphere: 4
Food: 5
Service: 1
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