Filed an ADA complaint against Maria N., the worst manager. I told her I’m fully Deaf and told her my cochlear implant was dead at the moment. I couldn’t understand her, so I asked her to write the note down for me, but she refused. She will not care about your disability. She even told a young lady not to help me.
I am fully Deaf, and she still refused to help me or write anything down. I got so upset that I cried and freaked out because I couldn’t understand what was going on.
Thank you to the lady who doesn’t work here who helped me and explained that my order didn’t go through.
Atmosphere: 1
Food: 1
Service: 1
Brian B
Uts the usual
Atmosphere: 4
Food: 4
Service: 4
Ravi L
Requested for a cup of water and outright denied service in the drive thru. He wanted me to get back in line. He saw kids in the car but didn't even care about the ask. Need to do better! It's just water. Experienced on 12/7 530pm.
Atmosphere: 1
Food: 3
Service: 1
Mikekun415 S
Honestly surprised how bad the reviews are here. Every time I work out there, I go to this McDonald’s because they have the freshest quarter pounders. And service is quick.
Atmosphere: 5
Food: 5
Service: 5
Rao Chenna
Always had good experience
Atmosphere: 5
Food: 5
Service: 5
Rohin rocks
Gave me stomach issues
Atmosphere: 1
Food: 1
Service: 1
muchgorilla
Bring me back to my childhood, so out dated, definitely needs a kiosk.
Atmosphere: 4
Food: 3
Service: 4
Tim Brown
I ordered 2 double fiet o fish (my favorite sandwich). They were absolutely horrible. There was no tatarsauce and the fish was completely dry and cold. I stop at this location more than others in town. They are not particularly friendly but the food is typical better. Mc Donalds use to be consistent no matter the location. How hard is a filet o fish?
Stephanie Swee
This location needs a kiosk. I was trying to redeem an offer on my app because it was free item. I don’t know if my order was in or the app went in because the employee walked away from the register since it was the end of the shift. I didn’t get a receipt since the tab didn’t close yet. When I got my receipt, my order was sitting on the counter for like 7 minutes since they finished my order without finalizing my order. Get a kiosk to boost efficiency at this point.
Atmosphere: 3
Food: 3
Service: 1
Lalo Rangel
Don’t order the hotcakes. They will forget the syrup
I was very disappointed with the service at this location. I requested a cup for water, which I've never been charged for before at other McDonald's, and the employee with curly hair informed me there would be a fee. The charge itself isn't the main issue—it was her awful attitude that was truly upsetting. While policies may vary, the employee's rude attitude was completely awful.
Atmosphere: 2
Food: 2
Service: 1
Maria Ibarra
Never had any complaints but the way I was treated at this place was not right. I will for sure avoid going here .
Atmosphere: 1
Food: 1
Service: 1
Lana Glatt
I had a very disappointing experience at this McDonald’s location. I placed and paid for my order in advance, my credit card was charged, but when I went to pick up my food, the staff refused to give it to me. Even after I showed proof of payment, they simply told me the order was cancelled and made no effort to help or resolve the situation. The manager and team members were not empathetic at all and did nothing to address the problem.
I had to contact McDonald’s customer service to try to get my money back. With so many other McDonald’s locations available, I would avoid this one.
Bryan Lin
Service was incredible
Atmosphere: 5
Food: 5
Service: 5
Konstantin Tkachenko
Driving true Dublin and in California and hardly to found McDonald's, our favorite breakfast stop. Just guessing exited on Dublin Blvd and drove true downtown. No McDonald's existed at west side of the freeway. Found one at the east side, but it's old one like museum artifacts. Everything is the same like in new models, but music is to noise and cashiers have to yell to take orders because in this high Tech area the high Tech industry missing like order stations machines. Historical place anyways, but thanks for your existence here.
Filed an ADA complaint against Maria N., the worst manager. I told her I’m fully Deaf and told her my cochlear implant was dead at the moment. I couldn’t understand her, so I asked her to write the note down for me, but she refused. She will not care about your disability. She even told a young lady not to help me.
I am fully Deaf, and she still refused to help me or write anything down. I got so upset that I cried and freaked out because I couldn’t understand what was going on.
Thank you to the lady who doesn’t work here who helped me and explained that my order didn’t go through.
Atmosphere: 1
Food: 1
Service: 1
Uts the usual
Atmosphere: 4
Food: 4
Service: 4
Requested for a cup of water and outright denied service in the drive thru. He wanted me to get back in line. He saw kids in the car but didn't even care about the ask. Need to do better! It's just water. Experienced on 12/7 530pm.
Atmosphere: 1
Food: 3
Service: 1
Honestly surprised how bad the reviews are here. Every time I work out there, I go to this McDonald’s because they have the freshest quarter pounders. And service is quick.
Atmosphere: 5
Food: 5
Service: 5
Always had good experience
Atmosphere: 5
Food: 5
Service: 5
Gave me stomach issues
Atmosphere: 1
Food: 1
Service: 1
Bring me back to my childhood, so out dated, definitely needs a kiosk.
Atmosphere: 4
Food: 3
Service: 4
I ordered 2 double fiet o fish (my favorite sandwich). They were absolutely horrible. There was no tatarsauce and the fish was completely dry and cold. I stop at this location more than others in town. They are not particularly friendly but the food is typical better. Mc Donalds use to be consistent no matter the location. How hard is a filet o fish?
This location needs a kiosk.
I was trying to redeem an offer on my app because it was free item. I don’t know if my order was in or the app went in because the employee walked away from the register since it was the end of the shift. I didn’t get a receipt since the tab didn’t close yet. When I got my receipt, my order was sitting on the counter for like 7 minutes since they finished my order without finalizing my order.
Get a kiosk to boost efficiency at this point.
Atmosphere: 3
Food: 3
Service: 1
Don’t order the hotcakes. They will forget the syrup
Restaurantji Recommends
I was very disappointed with the service at this location. I requested a cup for water, which I've never been charged for before at other McDonald's, and the employee with curly hair informed me there would be a fee. The charge itself isn't the main issue—it was her awful attitude that was truly upsetting. While policies may vary, the employee's rude attitude was completely awful.
Atmosphere: 2
Food: 2
Service: 1
Never had any complaints but the way I was treated at this place was not right.
I will for sure avoid going here .
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at this McDonald’s location. I placed and paid for my order in advance, my credit card was charged, but when I went to pick up my food, the staff refused to give it to me. Even after I showed proof of payment, they simply told me the order was cancelled and made no effort to help or resolve the situation. The manager and team members were not empathetic at all and did nothing to address the problem.
I had to contact McDonald’s customer service to try to get my money back. With so many other McDonald’s locations available, I would avoid this one.
Service was incredible
Atmosphere: 5
Food: 5
Service: 5
Driving true Dublin and in California and hardly to found McDonald's, our favorite breakfast stop. Just guessing exited on Dublin Blvd and drove true downtown. No McDonald's existed at west side of the freeway. Found one at the east side, but it's old one like museum artifacts. Everything is the same like in new models, but music is to noise and cashiers have to yell to take orders because in this high Tech area the high Tech industry missing like order stations machines. Historical place anyways, but thanks for your existence here.
Atmosphere: 4
Food: 5
Service: 5
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