This place is so cute! Customer service was great! Greeted as soon as I walked in. Drinks were delicious š¤¤
Lisa H
There are so many bubble tea shops around this area, and even one on the other side of this shopping plaza. Bc of the location, there's competition to be had. Having said that, I'm happy to have this drive thru window place. There are a lot of selections to choose from that it gets overwhelming for someone who doesn't drink boba/ tea very often. However, the one or two staff inside those tiny walls are helpful. You can drive up and place your order (which is what we did) or you can order online. I feel the wait is a tad longer than other boba shops, but it is a drive thru with limited staff, so it's understandable. The drinks are good.
Maybe it's the company's business model, not unique to this location, but I like how this place has special promotions with fun toys included.
(Support this drive thru window shop. It's better to have this place stay in business than having a closed down drive thru in the middle of a parking lot.)
E M
Never open on time. I came once at 12:30 (half an hour after they said they open) after ordering online, and they were closed. Wasn't able to get a refund.
A couple weeks ago, I came to pick up an order, and they opened a few minutes late which was fine. However I was told one of the items in my order was out and that I would get that item refunded. It never got refunded. That makes 2 orders that I paid but never received.
Food: 4
Service: 1
Amelia Ng
I wish I could give more than 5stars on customer service. We were just here few mins before this review, the male staff was very welcoming, understanding and patience in helping us with orderingā¤ļøthe drinks are pretty okay especially at the closing hour on a Saturday, am surprised the quality is maintained
Atmosphere: 5
Food: 5
Service: 5
r w
Never open on time. I came once at 12:30 (half an hour after they said they open) after ordering online, and they were closed. Wasn't able to get a refund.
A couple weeks ago, I came to pick up an order, and they opened a few minutes late which was fine. However I was told one of the items in my order was out and that I would get that item refunded. It never got refunded. That makes 2 orders that I paid but never received.
Food: 4
Service: 1
Veronika Å vecovĆ”
This is how much ice was in my teaā¦I took like 3 sips and $$ were gone. I really liked the comfort of drive through, location as my sonās gym is close by and the flavors & fresh warm boba but this was a big disappointment and I will look into other options close by. It was Thai milk tea with boba and no cream. As you can see boba is missing.
Maria Nelson
The boba itself is good but this location was a hot mess. I was in the drive through line for probably 25 minutes and there were only 3 cars in front of me. There was only one employee taking an order than making and serving those drinks before taking the next order. He also seemed new because he didnāt know how to apply promo codes.
The parking lot/drive through setup was also a mess. A car backed into me while I was in the drive through line and they were leaving the parking lot. You have to make a 3 point turn to get around the building from the order line to the pickup line, and the median on the exit side is hard to see from your car/not marked with a post so itās easy to hit on the way out. Honestly probably wonāt return.
Atmosphere: 2
Food: 5
Service: 3
Jesco Li
Ordered online 10mins before arrival and by the time we get here all the windows were shut with posters taped on them like the store is permanently closed. No customer in front of us but still waited for 30 mins until someone from the inside finally noticed there were customers outside waiting to pickup an online order. I donāt know what the employee was doing. Order 2 drinks with 30% sugar and still sweet af. If itās too hot for you so you kept all the windows closed, you might as well just close the store and go home. This is absolutely ridiculous and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
G P
Drinks are out fast and ordering is a breeze. oolong MT is always brewed to consistent quality.
So Yummy ume drink
This place is so cute! Customer service was great! Greeted as soon as I walked in. Drinks were delicious š¤¤
There are so many bubble tea shops around this area, and even one on the other side of this shopping plaza. Bc of the location, there's competition to be had. Having said that, I'm happy to have this drive thru window place. There are a lot of selections to choose from that it gets overwhelming for someone who doesn't drink boba/ tea very often. However, the one or two staff inside those tiny walls are helpful. You can drive up and place your order (which is what we did) or you can order online. I feel the wait is a tad longer than other boba shops, but it is a drive thru with limited staff, so it's understandable. The drinks are good.
Maybe it's the company's business model, not unique to this location, but I like how this place has special promotions with fun toys included.
(Support this drive thru window shop. It's better to have this place stay in business than having a closed down drive thru in the middle of a parking lot.)
Never open on time. I came once at 12:30 (half an hour after they said they open) after ordering online, and they were closed. Wasn't able to get a refund.
A couple weeks ago, I came to pick up an order, and they opened a few minutes late which was fine. However I was told one of the items in my order was out and that I would get that item refunded. It never got refunded. That makes 2 orders that I paid but never received.
Food: 4
Service: 1
I wish I could give more than 5stars on customer service. We were just here few mins before this review, the male staff was very welcoming, understanding and patience in helping us with orderingā¤ļøthe drinks are pretty okay especially at the closing hour on a Saturday, am surprised the quality is maintained
Atmosphere: 5
Food: 5
Service: 5
Never open on time. I came once at 12:30 (half an hour after they said they open) after ordering online, and they were closed. Wasn't able to get a refund.
A couple weeks ago, I came to pick up an order, and they opened a few minutes late which was fine. However I was told one of the items in my order was out and that I would get that item refunded. It never got refunded. That makes 2 orders that I paid but never received.
Food: 4
Service: 1
This is how much ice was in my teaā¦I took like 3 sips and $$ were gone. I really liked the comfort of drive through, location as my sonās gym is close by and the flavors & fresh warm boba but this was a big disappointment and I will look into other options close by.
It was Thai milk tea with boba and no cream. As you can see boba is missing.
The boba itself is good but this location was a hot mess. I was in the drive through line for probably 25 minutes and there were only 3 cars in front of me. There was only one employee taking an order than making and serving those drinks before taking the next order. He also seemed new because he didnāt know how to apply promo codes.
The parking lot/drive through setup was also a mess. A car backed into me while I was in the drive through line and they were leaving the parking lot. You have to make a 3 point turn to get around the building from the order line to the pickup line, and the median on the exit side is hard to see from your car/not marked with a post so itās easy to hit on the way out. Honestly probably wonāt return.
Atmosphere: 2
Food: 5
Service: 3
Ordered online 10mins before arrival and by the time we get here all the windows were shut with posters taped on them like the store is permanently closed. No customer in front of us but still waited for 30 mins until someone from the inside finally noticed there were customers outside waiting to pickup an online order. I donāt know what the employee was doing. Order 2 drinks with 30% sugar and still sweet af. If itās too hot for you so you kept all the windows closed, you might as well just close the store and go home. This is absolutely ridiculous and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Drinks are out fast and ordering is a breeze. oolong MT is always brewed to consistent quality.
Atmosphere: 5
Service: 5
Restaurantji Recommends
First time visit here. Drive thru is super convenient! I ordered grape green tea is the perfect match for a hot summer day!
Atmosphere: 5
Food: 5
Service: 5
Great Tea!
Good taste and good service
Atmosphere: 5
Food: 5
Service: 5
awesome bubble tea. really flavorful
Atmosphere: 5
Food: 5
Service: 5
Love, love, love the boba drive thru idea!
Atmosphere: 4
Food: 4
Service: 4
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