**Outstanding Experience at Panera Bread Thanks to Ian and Madison**
My experience at Panera Bread was exceptional, thanks largely to the outstanding leadership of Ian and the above-and-beyond service provided by Madison. Ian demonstrates remarkable leadership by creating a welcoming, well-organized, and positive environment for both customers and staff. His professionalism, clear communication, and hands-on approach ensure everything runs smoothly, even during busy times. It’s evident that he truly cares about quality, teamwork, and customer satisfaction.
Madison is an incredible staff member who consistently goes above and beyond. She is friendly, attentive, and genuinely committed to making each customer’s experience great. Madison’s positive attitude, attention to detail, and willingness to help wherever needed truly set her apart. She makes customers feel valued and leaves a lasting impression with her kindness and efficiency.
Together, Ian and Madison exemplify excellence at Panera Bread. Their dedication, leadership, and customer-focused approach make this location a standout, and I always look forward to returning because of the exceptional service they provide.
Atmosphere: 5
Food: 5
Service: 5
Alan Blair
Carol was friendly and helpful as usual taking my order. The food was delivered quickly and was tasty. The restaurant was clean and spacious. Very enjoyable experience!
Atmosphere: 5
Food: 5
Service: 5
gurranga malthabza
The staff all have a disgusting attitude. They have absolutely NO customer service skills. I will never be back here again.
Atmosphere: 1
Food: 3
Service: 1
Ana Blanco
Food was tasty and the drive thru person was really kind.
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Roldan
Pictures on kiosks do not represent actual food you will receive
Atmosphere: 4
Food: 3
Service: 4
Rani F.
Reviewing the food only. Could there be any less flavor? It's easy to see why panera is dying. And the portions were tiny
Food: 2
Anil Sharma
Coffee is always cold but food is good value and sip club is a great buy.
Atmosphere: 5
Food: 5
Service: 3
Cynthia Villegas
Amazing staff and great food. Place is clean and drive through moves quickly.
Atmosphere: 5
Food: 5
Service: 5
Vin Kamin
It's a Panera, so it's good
Kitkat
The drive-through at this location used to be super slow. It's now regular wait times and really great upbeat staff! Dealing with the public can drain you. The young woman who helped me today 1/13/2025 was absolutely above and beyond. If her boss reads this, she has facial piercings around her mouth and dark hair. Please give her an 'atta girl' for great service and human interaction. I think people forget to smile at each other and just say hello.
Coffee means Panera bread. The everything bagel with butter is the best breakfast. The music is always good here. The staff members are very helpful especially the elderly lady
Atmosphere: 5
Food: 5
Service: 5
Shahmeer
BLT has almost no bacon and when I asked for butter for the tiny piece of soup bread, they scoffed at me. They really skimp on everything at this place, not that you'd know from the price.
If you can look past that, try ignoring the wet dog smell of the restaurant itself. The company clearly doesn't care to keep it clean, use good ingredients or even be around to take your order.
Plenty of better places nearby.
Atmosphere: 3
Food: 1
Service: 1
A
Foods has always been good. Service is minimal no greeting whatsoever. But I was ok with that since I am in and out and fast. I would go back.
Atmosphere: 4
Food: 5
Service: 4
Lily Mirsepassi
Just had the best experience at this Panera! There was a kind cashier working the front (I wish I got her name), when I asked for a particular order that isn’t commonly found she asked a colleague how to get there on the menu. She went out of her way to get me what I wanted and I really appreciated it! Also while waiting another really nice associate made sure I was comfortable and was very sweet to talk to. I frequent Panera’s quite a bit, and this was the best experience I’ve had at once just from the customer service alone.
Atmosphere: 5
Service: 5
pat byrne
Nice sandwich ,& salad. 2nd time here. Went here after being at Kaiser on Dublin Blvd, Dublin. Pick up something to eat last week & stopped to order something to take home. Each item made to order. May try other Panera Bread locations when traveling. Thank You.
**Outstanding Experience at Panera Bread Thanks to Ian and Madison**
My experience at Panera Bread was exceptional, thanks largely to the outstanding leadership of Ian and the above-and-beyond service provided by Madison. Ian demonstrates remarkable leadership by creating a welcoming, well-organized, and positive environment for both customers and staff. His professionalism, clear communication, and hands-on approach ensure everything runs smoothly, even during busy times. It’s evident that he truly cares about quality, teamwork, and customer satisfaction.
Madison is an incredible staff member who consistently goes above and beyond. She is friendly, attentive, and genuinely committed to making each customer’s experience great. Madison’s positive attitude, attention to detail, and willingness to help wherever needed truly set her apart. She makes customers feel valued and leaves a lasting impression with her kindness and efficiency.
Together, Ian and Madison exemplify excellence at Panera Bread. Their dedication, leadership, and customer-focused approach make this location a standout, and I always look forward to returning because of the exceptional service they provide.
Atmosphere: 5
Food: 5
Service: 5
Carol was friendly and helpful as usual taking my order. The food was delivered quickly and was tasty. The restaurant was clean and spacious. Very enjoyable experience!
Atmosphere: 5
Food: 5
Service: 5
The staff all have a disgusting attitude. They have absolutely NO customer service skills. I will never be back here again.
Atmosphere: 1
Food: 3
Service: 1
Food was tasty and the drive thru person was really kind.
Atmosphere: 5
Food: 5
Service: 5
Pictures on kiosks do not represent actual food you will receive
Atmosphere: 4
Food: 3
Service: 4
Reviewing the food only. Could there be any less flavor? It's easy to see why panera is dying. And the portions were tiny
Food: 2
Coffee is always cold but food is good value and sip club is a great buy.
Atmosphere: 5
Food: 5
Service: 3
Amazing staff and great food. Place is clean and drive through moves quickly.
Atmosphere: 5
Food: 5
Service: 5
It's a Panera, so it's good
The drive-through at this location used to be super slow. It's now regular wait times and really great upbeat staff! Dealing with the public can drain you. The young woman who helped me today 1/13/2025 was absolutely above and beyond. If her boss reads this, she has facial piercings around her mouth and dark hair. Please give her an 'atta girl' for great service and human interaction. I think people forget to smile at each other and just say hello.
Food: 5
Service: 5
Restaurantji Recommends
Coffee means Panera bread. The everything bagel with butter is the best breakfast. The music is always good here. The staff members are very helpful especially the elderly lady
Atmosphere: 5
Food: 5
Service: 5
BLT has almost no bacon and when I asked for butter for the tiny piece of soup bread, they scoffed at me. They really skimp on everything at this place, not that you'd know from the price.
If you can look past that, try ignoring the wet dog smell of the restaurant itself. The company clearly doesn't care to keep it clean, use good ingredients or even be around to take your order.
Plenty of better places nearby.
Atmosphere: 3
Food: 1
Service: 1
Foods has always been good. Service is minimal no greeting whatsoever. But I was ok with that since I am in and out and fast. I would go back.
Atmosphere: 4
Food: 5
Service: 4
Just had the best experience at this Panera! There was a kind cashier working the front (I wish I got her name), when I asked for a particular order that isn’t commonly found she asked a colleague how to get there on the menu. She went out of her way to get me what I wanted and I really appreciated it! Also while waiting another really nice associate made sure I was comfortable and was very sweet to talk to. I frequent Panera’s quite a bit, and this was the best experience I’ve had at once just from the customer service alone.
Atmosphere: 5
Service: 5
Nice sandwich ,& salad. 2nd time here. Went here after being at Kaiser on Dublin Blvd, Dublin. Pick up something to eat last week & stopped to order something to take home. Each item made to order. May try other Panera Bread locations when traveling. Thank You.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Sandwich and Salad
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