The Chipotle Chicken Baguette is godly. It's is great for breakfast, brunch, and lunch. The drink selection is perfect.
Bingying
I do not recommend this store to anyone. I placed an order of a cake 2 days before my pickup date but could not pick up my cake because they lost my order… nobody was able to help me in the store, so I had to leave with no cake, no refund and no resolution.
Later on the same day they called me and apologized to me because they finally found my order but at the time I already purchased another cake. They told me on the phone they were really sorry and would refund me for their mistake.
One week later I still received no refund and had to call again and they finally processed the refund and sent me the confirmation email for the refund to make me wait for another 1-3 business days.
Totally unacceptable behavior and unpleasant experience. Too bad I cannot give 0 star….
AnuReviews
I bought almond croissants from this Paris Baguette and they were completely burnt—not golden, not toasted—burnt. I called the store to let them know, and the man who answered (Asian guy with a nasty attitude) was shockingly rude.
Instead of apologizing or even pretending to care, he snapped, “Yes, they’re supposed to be burnt,” in the most dismissive tone possible. When I pushed back, he got even more arrogant and said, “Bring them back, we’ll inspect them and see how they look,” like I was lying or wasting his time. He flat-out refused to give me his name when I asked.
I’ve spent hundreds of dollars here over the years on cakes and pastries, but after this experience, I’m done. I’ve never been treated so rudely by anyone in customer service. Worst Paris Baguette experience ever.
Norman Paine
The almond croissant was super-flakey and full of air. The café latte can only be described as having been tasteless. Otherwise, there were numerous other pastries and sandwiches to choose from and a comfortable environment. Perhaps they should just feature Peet's coffees and not try and reinvent the wheel...
Bama Bo
I came to this Paris Baguette around 9 AM to buy a roll cake for a potluck. I asked the cashier if they could cut it for me. To my shock, she told me they can’t cut it for free and instead offered to cut it for $20. Yes, $20—the same price as the cake itself. How does that make any sense? A $20 cutting fee for a $20 cake? That’s completely outrageous.
To make matters worse, if she had just offered me a plastic cake knife from the start, I would’ve happily taken it and cut the cake myself. But no—just a ridiculous charge and zero effort to provide a reasonable solution.
This was by far the worst customer service experience I’ve had in a long time. I won’t be coming back, and I definitely won’t recommend this place to anyone. Paris Baguette, do better.
Lastly, Roll Cake was FROZEN!!!!!!! I appeared frozen and I asked the cashier and she said: it comes frozen and we already thawed and refrigerated. Ughhhhhh
Wakman Azimi
Big shout out to Jenny! She’s upbeat, attentive, and makes you feel like a regular even on your first visit. Customer service done right - thank you, Jenny!
Saad Shams
I’ve been to a few of their branches, service on this branch was pathetic. There was no body on the order taking counter so I wondered maybe we place the order at the cash counter since there were a couple of people in line there. After waiting in line for atleast 10 minutes I was informed by one of the employees at the counter that the line was on the other side. Looked around and now there’s 5 people in line at the order taking counter. Tried to explain the situation to the employee at the cash counter but she repeated sit out line is on the other side. All the people that came after me were ahead of me now. I tried to explain myself to the employee that I’m running late and have already been in this line for about 10 minutes, she was least bothered. Would never go to this branch again just because of her unprofessional attitude. Don’t care if I have to drive to another branch atleast I’ll have the peace of mind that I’m not dealing with the same employee. I seldomly write reviews but felt so disappointed that I had to write one.
Brette Grice
I bought 2 plain croissants, a small rectangle pastry with berries, and a very small square pastry with raspberries on top. I also got an iced mocha latte. I eat healthy and this was a wonderful treat! The croissants flaky, tiny bit dry. the mocha latte (w/almd milk) was very good, the small is a decent size, nice for a “dessert” but not overly sweet. They packaged everything so nicely. It’s nice to eat there but I took it to go this time. 😁👍🏽
Sumit The Traveller
Best cafe in Dublin. The coffee, the bakery, and people! Perfect ingredients for an engaging time, everytime!
Brent Stoll
Male cashier was a bit rough. There was no signage as to where to line up and he could have been a lot more professional when letting people know
Very dirty, sticky floors, and trash bins filled to the point the garbage was overflowing.
Ekaterina Terekhova
Huge space, delicious and fresh pastries
Nancy Flor
The service is amazing- so accommodating and genuinely kind. I had come in with a special request for a gender reveal cake as my plans had changed last minute. They listened intently and enthusiastically agreed to help. I then had another change of plans the next day and called to see if they can have it ready same day and they had it ready within a couple of hours!!! All with a smile and wished me a genuine congratulations. I haven't even tried the cake but left with my heart full already from the kind service with a smile.
Patrick K
Lively atmosphere. Good selection of pastries and desserts. Service was slow but maybe they were training new employees? Even though there was a long line, they only had one cash register open. Then finally they opened two.
The Chipotle Chicken Baguette is godly. It's is great for breakfast, brunch, and lunch. The drink selection is perfect.
I do not recommend this store to anyone. I placed an order of a cake 2 days before my pickup date but could not pick up my cake because they lost my order… nobody was able to help me in the store, so I had to leave with no cake, no refund and no resolution.
Later on the same day they called me and apologized to me because they finally found my order but at the time I already purchased another cake. They told me on the phone they were really sorry and would refund me for their mistake.
One week later I still received no refund and had to call again and they finally processed the refund and sent me the confirmation email for the refund to make me wait for another 1-3 business days.
Totally unacceptable behavior and unpleasant experience. Too bad I cannot give 0 star….
I bought almond croissants from this Paris Baguette and they were completely burnt—not golden, not toasted—burnt. I called the store to let them know, and the man who answered (Asian guy with a nasty attitude) was shockingly rude.
Instead of apologizing or even pretending to care, he snapped, “Yes, they’re supposed to be burnt,” in the most dismissive tone possible. When I pushed back, he got even more arrogant and said, “Bring them back, we’ll inspect them and see how they look,” like I was lying or wasting his time. He flat-out refused to give me his name when I asked.
I’ve spent hundreds of dollars here over the years on cakes and pastries, but after this experience, I’m done. I’ve never been treated so rudely by anyone in customer service. Worst Paris Baguette experience ever.
The almond croissant was super-flakey and full of air. The café latte can only be described as having been tasteless. Otherwise, there were numerous other pastries and sandwiches to choose from and a comfortable environment. Perhaps they should just feature Peet's coffees and not try and reinvent the wheel...
I came to this Paris Baguette around 9 AM to buy a roll cake for a potluck. I asked the cashier if they could cut it for me. To my shock, she told me they can’t cut it for free and instead offered to cut it for $20. Yes, $20—the same price as the cake itself. How does that make any sense? A $20 cutting fee for a $20 cake? That’s completely outrageous.
To make matters worse, if she had just offered me a plastic cake knife from the start, I would’ve happily taken it and cut the cake myself. But no—just a ridiculous charge and zero effort to provide a reasonable solution.
This was by far the worst customer service experience I’ve had in a long time. I won’t be coming back, and I definitely won’t recommend this place to anyone. Paris Baguette, do better.
Lastly, Roll Cake was FROZEN!!!!!!! I appeared frozen and I asked the cashier and she said: it comes frozen and we already thawed and refrigerated. Ughhhhhh
Big shout out to Jenny! She’s upbeat, attentive, and makes you feel like a regular even on your first visit. Customer service done right - thank you, Jenny!
I’ve been to a few of their branches, service on this branch was pathetic. There was no body on the order taking counter so I wondered maybe we place the order at the cash counter since there were a couple of people in line there. After waiting in line for atleast 10 minutes I was informed by one of the employees at the counter that the line was on the other side. Looked around and now there’s 5 people in line at the order taking counter. Tried to explain the situation to the employee at the cash counter but she repeated sit out line is on the other side. All the people that came after me were ahead of me now. I tried to explain myself to the employee that I’m running late and have already been in this line for about 10 minutes, she was least bothered.
Would never go to this branch again just because of her unprofessional attitude.
Don’t care if I have to drive to another branch atleast I’ll have the peace of mind that I’m not dealing with the same employee.
I seldomly write reviews but felt so disappointed that I had to write one.
I bought 2 plain croissants, a small rectangle pastry with berries, and a very small square pastry with raspberries on top. I also got an iced mocha latte. I eat healthy and this was a wonderful treat! The croissants flaky, tiny bit dry. the mocha latte (w/almd milk) was very good, the small is a decent size, nice for a “dessert” but not overly sweet. They packaged everything so nicely. It’s nice to eat there but I took it to go this time. 😁👍🏽
Best cafe in Dublin. The coffee, the bakery, and people! Perfect ingredients for an engaging time, everytime!
Male cashier was a bit rough. There was no signage as to where to line up and he could have been a lot more professional when letting people know
Restaurantji Recommends
RAW. Tables were nasty, service was fine
Very dirty, sticky floors, and trash bins filled to the point the garbage was overflowing.
Huge space, delicious and fresh pastries
The service is amazing- so accommodating and genuinely kind. I had come in with a special request for a gender reveal cake as my plans had changed last minute. They listened intently and enthusiastically agreed to help. I then had another change of plans the next day and called to see if they can have it ready same day and they had it ready within a couple of hours!!! All with a smile and wished me a genuine congratulations. I haven't even tried the cake but left with my heart full already from the kind service with a smile.
Lively atmosphere. Good selection of pastries and desserts. Service was slow but maybe they were training new employees? Even though there was a long line, they only had one cash register open. Then finally they opened two.
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