I wish the employees had name tags so I could address this particular employee by name. With that being said, The over weight woman who was making the burritos was unnecessarily rude. She was impatient and huffing and puffing. Ma'am, if you don't like your job or if you are physically unable to keep up with the rigors of assembling a burrito, please resign . I will no longer be dining at this location.
Jon On
Chipotle is a disgrace. 0/0 for food, staff 5/5, I feel bad they work there for people that enjoy that kind of slop.
John Curtis
*Update(s) Below* The staff were great. All of them super nice!!! The meat portions pitiful. This is expensive and I can't even get a full scoop. The rice was over cooked mush. The chicken was over salted with chewy pieces same with the steak and some pieces were still bleeding. It was just bad, real bad. I spent $25 on a bowl and a kids meal for it to go straight in the trash! I'm not coming back unless it's free. I will not pay to eat here. *Update: I still pay to eat here. It's the only one in town. It sucks! My 2 year old eats it and so does my 9 year old. I went to your website as requested and left a big lengthy review with your website! I did what you wanted. Re-train your employees to cook the food and season it properly. It tastes awful! It is the worst! I'm sorry, you are all so nice but you can't cook at all. It is just terrible. I refuse to believe that it was me who went there 5 times on different days and times and happened to get 5 bad meals all seasoned and cooked poorly out of bad luck. I'll see you soon because I have kids. ::sigh:: *****05/12/2025 -- Much better! Serious Turn Around... and not just after 1 visit. After several visits. Thank you.*****
Eric Mendoza
Every time I come to this location, they disappoint me! Esmeralda is the rudest employee this store has, she rushes you out! There is no customer service whatsoever!
Victoria Sproule
Workers were just messing around while there was a long line instead of playing around they should’ve been taking orders and restocking everything horrible experience
Arturo Martinez
Great food.
Tracy Sutorus
The restaurant appeared dirty. The food hadn't been stirred so there was crust on all the beans and food all over the area between the bins. Chips were stake and were just like the 2$ tortilla chips from the grocery store.
Marlene Aguilar
I placed an online order at 6:00pm for pick up for 6:20, come in to pick up and they told me to wait an extra 20 cus they didn’t have rice ! Wtf !!!
A. G
I got take out. It was busy because it was around 8pm, so it took a little bit for them to get my food, but I understood. It didn't hinder the experience imo.
Nicole Lee
I went tonight around 8:30pm and the girl in the front (Samantha?) who helped me with my order was very attentive and patient. She was so nice (and had great lip liner on too!) I was having a rough day and she made me feel better. I recommend coming to this location as they hire nice people to work the front!
Good food, lazy kids at work here. Kids give tiny portions and its like pulling teeth to get a normal amount of meats.
Lucy Li
The staff member who first assisted me at around 6:30 PM yesterday was very very bad in every way. Her communication, eye contact, and gestures were rude and disrespectful, which made for a very unpleasant experience. I believe this person may not be the right fit for a customer-facing role, and I hope this feedback can help improve the service for future customers.
Lisa Comerford
Food bins were disgusting and almost empty. And it was the lunch hour. Five people in the back while one taking orders and ringing up. Chicken was on the grill forever with no one tending to it. It’s filthy and the customer service sucks. Never going back to this one. It’s just gross. Oh and the bathrooms… I e seen cleaner bathrooms at rest stops on the highway. Dirty and disgusting. All the reviews I read were similar in nature. So something about it. It’s terrible.
Claudia Lugo
I bought food for my daughter on Friday in Chipollete and I had to take my daughter to the emergency room because she kept vomiting and had diarrhea. It is the worst restaurant that does not prepare their meals and does not have good hygiene. I do not recommend she get food poisoned
Amanda Garcia
If I could give this place 0 stars I would. I have had many bad experiences and will not be returning. This location is dirty and unorganized… but the worst part is the staff. The staff is rude and incompetent. I would not recommend this location.
I wish the employees had name tags so I could address this particular employee by name. With that being said, The over weight woman who was making the burritos was unnecessarily rude. She was impatient and huffing and puffing.
Ma'am, if you don't like your job or if you are physically unable to keep up with the rigors of assembling a burrito, please resign . I will no longer be dining at this location.
Chipotle is a disgrace. 0/0 for food, staff 5/5, I feel bad they work there for people that enjoy that kind of slop.
*Update(s) Below* The staff were great. All of them super nice!!! The meat portions pitiful. This is expensive and I can't even get a full scoop. The rice was over cooked mush. The chicken was over salted with chewy pieces same with the steak and some pieces were still bleeding. It was just bad, real bad. I spent $25 on a bowl and a kids meal for it to go straight in the trash! I'm not coming back unless it's free. I will not pay to eat here.
*Update: I still pay to eat here. It's the only one in town. It sucks! My 2 year old eats it and so does my 9 year old. I went to your website as requested and left a big lengthy review with your website! I did what you wanted. Re-train your employees to cook the food and season it properly. It tastes awful! It is the worst! I'm sorry, you are all so nice but you can't cook at all. It is just terrible. I refuse to believe that it was me who went there 5 times on different days and times and happened to get 5 bad meals all seasoned and cooked poorly out of bad luck. I'll see you soon because I have kids. ::sigh::
*****05/12/2025 -- Much better! Serious Turn Around... and not just after 1 visit. After several visits. Thank you.*****
Every time I come to this location, they disappoint me! Esmeralda is the rudest employee this store has, she rushes you out! There is no customer service whatsoever!
Workers were just messing around while there was a long line instead of playing around they should’ve been taking orders and restocking everything horrible experience
Great food.
The restaurant appeared dirty. The food hadn't been stirred so there was crust on all the beans and food all over the area between the bins. Chips were stake and were just like the 2$ tortilla chips from the grocery store.
I placed an online order at 6:00pm for pick up for 6:20, come in to pick up and they told me to wait an extra 20 cus they didn’t have rice ! Wtf !!!
I got take out. It was busy because it was around 8pm, so it took a little bit for them to get my food, but I understood. It didn't hinder the experience imo.
I went tonight around 8:30pm and the girl in the front (Samantha?) who helped me with my order was very attentive and patient. She was so nice (and had great lip liner on too!) I was having a rough day and she made me feel better. I recommend coming to this location as they hire nice people to work the front!
Restaurantji Recommends
Good food, lazy kids at work here. Kids give tiny portions and its like pulling teeth to get a normal amount of meats.
The staff member who first assisted me at around 6:30 PM yesterday was very very bad in every way. Her communication, eye contact, and gestures were rude and disrespectful, which made for a very unpleasant experience. I believe this person may not be the right fit for a customer-facing role, and I hope this feedback can help improve the service for future customers.
Food bins were disgusting and almost empty. And it was the lunch hour. Five people in the back while one taking orders and ringing up. Chicken was on the grill forever with no one tending to it. It’s filthy and the customer service sucks. Never going back to this one. It’s just gross. Oh and the bathrooms… I e seen cleaner bathrooms at rest stops on the highway. Dirty and disgusting. All the reviews I read were similar in nature. So something about it. It’s terrible.
I bought food for my daughter on Friday in Chipollete and I had to take my daughter to the emergency room because she kept vomiting and had diarrhea. It is the worst restaurant that does not prepare their meals and does not have good hygiene. I do not recommend she get food poisoned
If I could give this place 0 stars I would. I have had many bad experiences and will not be returning. This location is dirty and unorganized… but the worst part is the staff. The staff is rude and incompetent. I would not recommend this location.
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