El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
13340 Limonite Ave, Eastvale
(909) 983-0025
About El Pollo Loco
Customers' Favorites
Double Chicken Tostada Salad
Original Pollo Bowl Combo
Classic Tostada Salad
Chicken Burrito
Chicken Avocado
BRC Burrito
El Pollo Loco Reviews
Ratings
Menu
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Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
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El Pollo Loco is a family-friendly restaurant serving yummy food, including their popular family pack. The staff is friendly and welcoming, providing excellent service. The restaurant has improved significantly in cleanliness and food taste. The employees are happy and eager to help, even going above and beyond to ensure customer satisfaction. Customers have praised the service, particularly mentioning a cashier and manager named Jose for their great customer service and attention to detail.
However, some recent experiences have highlighted areas for improvement. One customer noted that their order of 2 double chicken tostada salads arrived quickly but lacked salsa and extra dressings, which left them wishing for better communication options through the ordering app. Another customer expressed frustration over receiving only 2 pieces of chicken instead of 3 and a mix-up with the side items. Despite this, they appreciated the manager's effective response to the issue and reaffirmed that the food is always fresh. Overall, El Pollo Loco continues to be a place where many enjoy delicious meals and happy service.