1. Wife and I Waited at the front desk for 3 minutes while the hostess complained about her schedule to a coworker. 2. Got a totally flat Pepsi, zero carbonation. (Didn't have Dr. Pepper) 3. Couldn't substitute fried zucchini with Onion Rings 4. Would have to pay extra for Cesar Salad but they have 4 other salad dressings I can choose for free. 5. My drink refill came as a RootBeer. (Which is better than Pepsi, and had carbonation, which means the Pepsi i was given was probably sitting out for an hour. ) 6. Incorrect Food was served to us, server hesitated like WE were wrong and we ordered this. Then she realized she was at the wrong table. 7. My Med Rare steak was Med Well. Wife's Med Well was Well done. 8. Wife's Mac&Cheese was terrible. 9. My Au Graten Potatoes were like liquid cheese. Staff was nice and with our gift card it was all free.
Atmosphere: 2
Food: 1
Service: 2
Jesse Shelton
I got a buy one get one deal from Uber eats on delivery. For about 60 dollars (delivery fees included) I got two orders of the 6 oz steak, 4 shrimp, and 2 sides, and sauteed mushrooms. The steaks seemed a little on the small side even for a 6 oz, but you can pay more to upgrade to a better cut. The kids loved everything. The broccoli was well cooked and flavorful, the Mac had a good texture and flavor, and the shrimp were pretty good too. Definitely worth checking out if you're in the mood for a steak.
Atmosphere: 5
Food: 4
Service: 5
Joseph Medawar
Our server Andrew was great and awesome personally. Food was tasty. Service was top notch
Atmosphere: 5
Food: 5
Service: 5
Lisa McBride
The food was great. The meats were good quality and the service fast and very friendly. Christin was fantastic. Will be back.
Atmosphere: 5
Food: 5
Service: 5
S.W
The men's room is ready for a remodel, with dividers between the urinals
Atmosphere: 4
Food: 4
Service: 3
Skylar Alison
Came in tonight with my family as a large party of 16. Things started off okay, but about 10–15 minutes after being seated, none of us had water or the complimentary bread (similar to Olive Garden bread). We had to ask for both.
Later on, after appetizers, we asked our server to help take a family photo. While taking the pictures, she kept commenting that the photos “didn’t look good,” trying different angles, and then said, “If it looks bad it’s not my fault, it’s probably just genetics.” I was honestly shocked. That comment was completely unnecessary and rude, not something you ever say to guests.. or just people in general.
As the night went on, several food items were missing or incorrect. Even some appetizers were wrong, but we didn’t say anything at the time. When my grandpa finally mentioned an issue with his food, the server responded with, “How about you tell me what you want me to fix about it,” in an extremely rude tone. That led to my uncle speaking up about his incorrect order as well, and instead of handling it professionally, she began arguing with him.
The attitude throughout the night was uncomfortable and unprofessional. When we were leaving, she asked if there was anything else we needed. My dad responded sarcastically, thanking her for “dealing with us,” and she immediately walked away without another word.
Overall, the service completely ruined what should have been a nice family dinner. I was baffled by how comfortable our server was speaking to guests this way. No one deserves to be treated like that while dining out. I truly hope no one else has to deal with such a bad attitude.
For reference, our server had short black hair and glasses.
Atmosphere: 2
Food: 4
Service: 1
Grace
Miss Betty was great great she made my day ❤️ she was on top her service like alway!!!!! To bad u couldn't clone her love her.just great.
Atmosphere: 5
Food: 5
Service: 5
Paul Someson Jr.
Fishing stuff. My wife and I had the rib eye and it was very juicy. The next day we had the rest of the state for leftovers and it was still very juicy. Can't recommend this place enough.
Atmosphere: 5
Food: 5
Service: 5
Stroybud
The tables were close to each other, people with the stuff were constantly walking near us, we asked about other tables which were available but they replied they are not serving. Not recommend this place.
Atmosphere: 3
Food: 3
Service: 1
Brian Blackwood
Had a great experience. Our waitress, Patton, was fantastic. We will be going back again in the near future.
Celebrating my friend's birthday at the El Cajon Black Angus could not have been a better experience! The food was tasty and perfectly prepared.
Jennifer Lester
Great food and great service!! Burgers are phenomenal! Half off bottle of wine Wednesdays. There is a bartender named Skyler, she is AMAZING!!
Atmosphere: 5
Food: 5
Service: 5
Ronald
Service was a little slow. Sat at our table for 10 minutes before a server came by. Food was good.
Brittany Spaulding
As long-time regulars, we were incredibly disappointed by the service during our recent visit. We asked to move to a larger table to accommodate our group—which should have been simple given the restaurant was empty—but the hostess was rude and combative. It’s a shame because we usually love this place, but this level of poor service is unacceptable.
Atmosphere: 1
Service: 1
Lisa Ciborowski
We had burgers. How do you serve a burger with no sauce, even on the side. Then, you have to ask for something to put on it. Sorry, but I think they should be offering. Other than that, it was very good.
1. Wife and I Waited at the front desk for 3 minutes while the hostess complained about her schedule to a coworker.
2. Got a totally flat Pepsi, zero carbonation. (Didn't have Dr. Pepper)
3. Couldn't substitute fried zucchini with Onion Rings
4. Would have to pay extra for Cesar Salad but they have 4 other salad dressings I can choose for free.
5. My drink refill came as a RootBeer. (Which is better than Pepsi, and had carbonation, which means the Pepsi i was given was probably sitting out for an hour. )
6. Incorrect Food was served to us, server hesitated like WE were wrong and we ordered this. Then she realized she was at the wrong table.
7. My Med Rare steak was Med Well. Wife's Med Well was Well done.
8. Wife's Mac&Cheese was terrible.
9. My Au Graten Potatoes were like liquid cheese.
Staff was nice and with our gift card it was all free.
Atmosphere: 2
Food: 1
Service: 2
I got a buy one get one deal from Uber eats on delivery. For about 60 dollars (delivery fees included) I got two orders of the 6 oz steak, 4 shrimp, and 2 sides, and sauteed mushrooms. The steaks seemed a little on the small side even for a 6 oz, but you can pay more to upgrade to a better cut. The kids loved everything. The broccoli was well cooked and flavorful, the Mac had a good texture and flavor, and the shrimp were pretty good too. Definitely worth checking out if you're in the mood for a steak.
Atmosphere: 5
Food: 4
Service: 5
Our server Andrew was great and awesome personally. Food was tasty. Service was top notch
Atmosphere: 5
Food: 5
Service: 5
The food was great. The meats were good quality and the service fast and very friendly. Christin was fantastic. Will be back.
Atmosphere: 5
Food: 5
Service: 5
The men's room is ready for a remodel, with dividers between the urinals
Atmosphere: 4
Food: 4
Service: 3
Came in tonight with my family as a large party of 16. Things started off okay, but about 10–15 minutes after being seated, none of us had water or the complimentary bread (similar to Olive Garden bread). We had to ask for both.
Later on, after appetizers, we asked our server to help take a family photo. While taking the pictures, she kept commenting that the photos “didn’t look good,” trying different angles, and then said, “If it looks bad it’s not my fault, it’s probably just genetics.” I was honestly shocked. That comment was completely unnecessary and rude, not something you ever say to guests.. or just people in general.
As the night went on, several food items were missing or incorrect. Even some appetizers were wrong, but we didn’t say anything at the time. When my grandpa finally mentioned an issue with his food, the server responded with, “How about you tell me what you want me to fix about it,” in an extremely rude tone. That led to my uncle speaking up about his incorrect order as well, and instead of handling it professionally, she began arguing with him.
The attitude throughout the night was uncomfortable and unprofessional. When we were leaving, she asked if there was anything else we needed. My dad responded sarcastically, thanking her for “dealing with us,” and she immediately walked away without another word.
Overall, the service completely ruined what should have been a nice family dinner. I was baffled by how comfortable our server was speaking to guests this way. No one deserves to be treated like that while dining out. I truly hope no one else has to deal with such a bad attitude.
For reference, our server had short black hair and glasses.
Atmosphere: 2
Food: 4
Service: 1
Miss Betty was great great she made my day ❤️ she was on top her service like alway!!!!! To bad u couldn't clone her love her.just great.
Atmosphere: 5
Food: 5
Service: 5
Fishing stuff. My wife and I had the rib eye and it was very juicy. The next day we had the rest of the state for leftovers and it was still very juicy. Can't recommend this place enough.
Atmosphere: 5
Food: 5
Service: 5
The tables were close to each other, people with the stuff were constantly walking near us, we asked about other tables which were available but they replied they are not serving. Not recommend this place.
Atmosphere: 3
Food: 3
Service: 1
Had a great experience. Our waitress, Patton, was fantastic. We will be going back again in the near future.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Celebrating my friend's birthday at the El Cajon Black Angus could not have been a better experience! The food was tasty and perfectly prepared.
Great food and great service!! Burgers are phenomenal! Half off bottle of wine Wednesdays. There is a bartender named Skyler, she is AMAZING!!
Atmosphere: 5
Food: 5
Service: 5
Service was a little slow. Sat at our table for 10 minutes before a server came by. Food was good.
As long-time regulars, we were incredibly disappointed by the service during our recent visit. We asked to move to a larger table to accommodate our group—which should have been simple given the restaurant was empty—but the hostess was rude and combative. It’s a shame because we usually love this place, but this level of poor service is unacceptable.
Atmosphere: 1
Service: 1
We had burgers. How do you serve a burger with no sauce, even on the side. Then, you have to ask for something to put on it. Sorry, but I think they should be offering. Other than that, it was very good.
Atmosphere: 4
Food: 5
Service: 4
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