Boston Market seems to be struggling with issues such as limited menu items, long wait times, and unresponsive staff. The restaurant appears rundown with missing tables and chairs, and employees seem overwhelmed and not very friendly. Despite these challenges, customers still find the food to be delicious, with flavorful chicken and tasty sides like mashed potatoes and cornbread. There are also concerns about the lack of support from the corporate office and the impact of Covid and employee shortages on the overall experience. While some customers appreciate the efforts of the owner to maintain a positive attitude, there are calls for better employee training and job opportunities for those who truly care about their work. Overall, Boston Market still serves up tasty dishes, but improvements are needed to address service issues and maintain a welcoming atmosphere for diners.
Boston Market seems to be struggling with issues such as limited menu items, long wait times, and unresponsive staff. The restaurant appears rundown with missing tables and chairs, and employees seem overwhelmed and not very friendly. Despite these challenges, customers still find the food to be delicious, with flavorful chicken and tasty sides like mashed potatoes and cornbread. There are also concerns about the lack of support from the corporate office and the impact of Covid and employee shortages on the overall experience. While some customers appreciate the efforts of the owner to maintain a positive attitude, there are calls for better employee training and job opportunities for those who truly care about their work. Overall, Boston Market still serves up tasty dishes, but improvements are needed to address service issues and maintain a welcoming atmosphere for diners.