El Pollo Loco
494 Broadway, El Cajon
(619) 588-6034
Recent Reviews
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Ordered three pieces of chicken legs for two days in a row they’ve been putting the chicken in a paper bag for the oil is leaking through the paper bag. Very not cool.
Atmosphere: 1
Food: 1
Service: 1
To expensive. I used to like it for the price. Not anymore.
Atmosphere: 4
Food: 5
Service: 5
Typical fast food atmosphere.
Atmosphere: 1
Food: 3
Service: 3
Nice people
Atmosphere: 5
Food: 5
Service: 5
Really enjoy their chicken
omg...chicken over cooked, dry...it sucked
I had a great experience with customer service
Elizabeth crew manager suggested for me to try the new fresca wrap and it was really
Good
For me customer service and good food go hand in hand
Atmosphere: 5
Food: 5
Service: 5
OK, so you know How like when you make guacamole and if you leave it out for too long, the avocado turns brown and spoils really fast? Every time I go to this specific, El Pollo Loco location on broadway election , the avocadohot guac salsa Tastes spoiled. It’s almost like they are too lazy to make fresh avocado guac salsa every day.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Burrito
Every time I go to this one specifically and I get the avocado, hot salsa, the avocado taste, rotten, and old in the salsa.
Atmosphere: 4
Food: 2
Service: 5
Nice friendly service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I really enjoy the food ,this location is great. Thanks.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito
If I was able to leave a one star review, I would. They are so unprofessional & dirty. I just got my food like 15 mins ago .My food was pretty much raw and cold. I really hope I don’t get food poisoning. But the shrimps were not cooked at all they were just thrown in my salad, which is gross. I’ve been coming to this location for years. Then I called to complain about it and they acted like they didn’t hear me .I don’t know if it’s because they have new owners or what but it’s just disgusting how they did not cook the shrimp and not mindful of how someone could get sick from it .DO NOT EAT HERE
Atmosphere: 1
Food: 1
Service: 1
This place has really gone downhill I used to love it when they first opened but the portions have gotten small seems more like you're buying pigeons and chicken.
Atmosphere: 3
Food: 1
Service: 3
Unhappy with this location. Always something wrong can't make crunch toco, don't get orders right, no
Atmosphere: 1
Food: 1
Service: 1
My food was very good my crunchy tacos had the correct crunch and my son loved his 3 piece meal
Kid-friendliness: Very polite and has the patience for my son who is autistic..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece with Corn, Chicken Tostada Salad, Coleslaw, Burnt Taco, Tortilla Soup, Chips and Salsa, Roasted Chicken, Double Chicken Avocado Salad, Burrito, Pollo Bowl, Guacamole, Tostada Salad, Chips, Breast, Avocado Salad, Chicken Avocado, Avocado, Chips and Guacamole, Taco Salad
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