Hacienda's Mexican Food

Food was bomb and great customer service from jasmin!

Atmosphere: 5

Food: 5

Service: 5

I usually love this place but I went in today and paid $4 for a churro. It was extremely small! It tasted fine and fresh but entirely way too expensive.

Atmosphere: 5

Food: 5

Service: 5

food was excellent

Food: 5

First time here. I wasn't sure what I wanted. I decided to order 5 rolled taquitos 2 beef and 3 potato. The cook was listening and I felt being pushed (2 more people dif tables were already eating), so no need to rush me, right!. No beef taquitos, so at the end I told the front lady. I overheard her telling the cook about and his response was.....she didn't even know what she wanted! I will never ever come here again. THEY HAVE NO IDEA OF WHAT CUSTOMER SERVICE IS!

Food: 2

Service: 1

You want some Mexican in El Cajon? This is the place. Family run, tasty food, unique vaquero decor with wood furniture made from whole logs by the family's patriarch. Excellent salsas, too, all made in house from scratch. This is the real deal. Five srae across the board, we loved it and you will too.

Atmosphere: 5

Food: 5

Service: 5

I used to come here all the time 15+ years ago in my late 20s when I lived in San Diego before I moved away. It was really good then and it's still good. They have really beautiful outdoor seating. They are not the best at wheelchair accessibility but they do have outside and two seating areas on the inside for wheelchair. There's a bump to get in the door for wheelchair ♿️. Prices are 💲💲,but so worth it. The green and red salsa & chips are really good. We had the chimichanga combo & tea with lemon on one check (k loved it). On the other check, we had a cheese enchilada (ala carte), coffee ☕️, water 💧, coke & beef tamale 🫔 combo (really good in the moment and later for dinner). Serving sizes on combos are big. K and I would not have been able to eat the whole plate at the restaurant. We visited Friday 6/27/25 at 10:44am.

I ordered my tamale 🫔 combo with no cheese, and when the waiter brought it out, it had to go back as I'm lactose intolerant and will get sick from eating lactose. When we first arrived, there was no host downstairs. My auntie had to go find someone to serve us. We did not get menus until after our drinks were served. There was a gnat flying around the table that was pretty annoying.

Their main inside dining area is only accessible via stairs, something to keep in mind if you dine with someone in a wheelchair ♿️ or accessibility issues.

Atmosphere: 5

Food: 5

Service: 4

Nothing really to say good or bad. The table that I chose to sit at had not been wiped down, so my husband wiped it for us, but I could have chosen another. The food lacked flavor to me, but I am alot more picky than most I suppose.

Atmosphere: 4

Food: 4

Service: 4

Outstanding Birria!

Atmosphere: 5

Food: 5

Service: 5

One of mine and my family’s favorites, Been coming here for over 8yrs. Haven’t lived in El Cajon for the last few years but when I’m in elcajon city, I definitely stop by! Food is ALWAYS GREAT, customer service lovely. Till today when accused that my dog had peed, neither did not! The eldest of the two, she did knocked of a cup of water over. The lady who’s been here since the beginning is always kind, sweet and friendly. Knows most my family even knows her, always me ask about the family! She had came to mopped it up right away. For the girl who’s been here now maybe I’d say 7/8 months or so. Comes by and says, my dog had pee on the floor! I told her no, that it was water and tells me it’s not water, it’s pee! She was very argumentative about it, even told her she can speak with her co worker but wanted to keep saying it is pee, it is! if it was pee, I don’t understand why you wouldn’t want it to mop it up instead of using napkins(and very little), saying it was pee, but I did not see no pee on the napkins. Then says this is why we don’t allow animals in here! Mind you mines are service animals. And my eldest is very potty trained. We have been in there several times Since I’ve had the one, the other, yes was a puppy, but we’ve never once was told they can’t be inside! Wasn’t told this until today while I was bagging up our food to leave! Thats when the good experience ended and turned into a ugly experience. Our pup was never once on the floor after the water had been mopped. She was in one of the chairs laying down. I did apologize to the girl about it, but had a very snappy attitude about how she has to be the one to clean it up, which if my animal did I would’ve cleaned it myself. But wanted to go back-and-forth with me. Also about how they should be wearing they vests(mind you we do have to wash them, so they won’t always be wearing) Just rude, offensive and argumentative attitude!
& just to add, I keep track and timing of the pups pee to avoid pee accidents. Why we leave and within 3mins she went pee!? We was there maybe 15-20mins. She wouldn’t have went again that quickly. If you have a dog/pup the owner should know and this one definitely does! Thanks

Atmosphere: 3

Food: 5

Service: 3

Samantha was very nice and helpful, the food was great too!

Atmosphere: 5

Food: 5

Service: 5

The Birria wasn't that great no flavor I've had much better

Food: 3

I recently found this spot. They accept EBT. The food is pretty good here, I've tried a few items. My first time the customer service was really good everything was smooth and they were very nice.

The last few times I've found the person helping me a bit rude and short. They were not busy and I felt they were a bit annoyed as I was trying to sign up for the loyalty program. I said have a good day and she chewed her gum instead of returning the phrase or similar.

I will return because they accept EBT and the food has been good but I wont be expecting friendly customer service.

Atmosphere: 4

Food: 4

Service: 3

I'm a big fan of chimmh chungu burritos and they do a fantastic job with the food. Excellent ingredients very good quality and lots of it! Well done!

Atmosphere: 4

Food: 5

Service: 5

They had the most disgusting horchata I’ve ever tasted I bought it and just threw it away after the first sip didn’t bother to even ask for a refund .. I know it’s powdered but they need to fix their machine or something ..there fish taco is blant..

Atmosphere: 5

Food: 1

Service: 5

Super riquisimo, delicious Chiles rellenos, chimichanga. Service was awesome and the place was super clean.

Service: 1

Recommended dishes: Chips with Guacamole, Guacamole