Love jack in the box, the only issue I encountered is that the dining area and the restrooms need cleaning attention.
Atmosphere: 3
Food: 5
Service: 4
Raymond Dibella
Drive thru gets first priority
Benjamin Jury
Food was decent. Had to order yourself at the counter via an electronic key pad. The dining area was in need of cleaning attention. Quick considering the long drive thru line. Friendly staff.
Atmosphere: 3
Food: 4
Service: 3
Jeffrey Meyer
Got in line behind 2 cars in DT. It took 10 minutes per car for an order to be taken. No patrons inside restaurant, only 2 homeless out front. Then I Ordered 1 item and it took another 5 minutes for it to be served. 25 minutes in a Drive thru for 1 item doesn't seem like hitting it out of the park.
Damien Kreil
I came to take my daughter to the bathroom bc the park we were at had no access to their restrooms. The place was disgusting! Inside the tables hadn't been cleaned, the floors hadn't been swept, and the bathrooms? Not sanitary for children.
Atmosphere: 1
Food: 1
Service: 1
Salvador Cuevas
There is no toilet paper. I ask 4 people, I wait almost 5 minutes. Until someone takes pity on me
Atmosphere: 2
Food: 4
Service: 3
Hako Tempest
The Manager was very rude when we asked her if the egg was freshly cooked but it was very hard and looked disgusting there was trash on the floor and the manager did not help at all. Overall terrible conditions and the inside smelled very bad
I used the drive thru and requested 3 times to please make sure the tacos are cooked lightly and not hard. I got the box with the burger and 2 tacos n fries. Tacos were hard as a rock and burger bun was soaked had to change out the bun when got home and small square piece of cheese didn't even cover the whole burger. I called to speak to the manager the same night a person that barely spoke any English said no manager was there. I asked when will there be one and what is the name. I was told call in the morning and the name of manager is Ida. I called all day next day no one answered the phone. What a waste of $13!
The tables all needed to be cleaned. We had to clean our own. The wifi was a poor signal in the booth we choose to sit in although I got it outside in the parking lot which was weird. We got the $6 meal which is enough for one person and it comes with a drink. The food was good. They were playing Christmas music two weeks into the new year which was annoying to have stuck in my head for the rest of the day.
Kid-friendliness: Not kid friendly inside. I am not sure if they even offer kids meals anymore
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Onion Rings
ACSB DF
I just had a very unpleasant experience in this place, I placed my order and I was missing $10 in change, I told the person who served me and he told me yes, it was his mistake and he gave me the $10 that was missing. But there was a lady who was a colleague of his who was upset because I made a claim for my missing $10. They gave me my order but the person who gave it to me, handed it to me and left quickly and the lady stayed at the window, I told her if she had put sauces on me and she said yes, but with an angry face and I He closed the window in his face. I continued with my car and before leaving the parking lot I checked my order and it didn't have a single sauce. I went back to ask them for sauce and they told me that I had not asked for sauces. I told the young man who had originally given me my order, that it's too bad that this lady got mad about $10, that I wasn't going to go steal 10 (miserable) dollars. After this unpleasant moment passed, I came home and my dad found them so empty, I couldn't see them before because they put several napkins on top. The truth is I think they take advantage of it because it is one of the few places open at Christmas. How sad the truth is.
Food: 3
Service: 1
KeeboX1
Every time I go too this jack in the box at night time they want cash
Atmosphere: 1
Food: 3
Service: 5
Scarlett .A
CAN ANYONE ANSWER THE PHONE!! I TRIED TO CALL MULTIPLE TIMES before I walked to see if walk in was available but NO ONE ANSWERED AND COME TO FIND OUT ONLYY DRIVE THRU!! CAN YALL GET A GRIP!! Can you guys care more about Customers?? U guys have terrible reviews please please do better considering u r the closest location to me
James Hopper
Food was as expected. Sourdough burger is always tasty.
Love jack in the box, the only issue I encountered is that the dining area and the restrooms need cleaning attention.
Atmosphere: 3
Food: 5
Service: 4
Drive thru gets first priority
Food was decent. Had to order yourself at the counter via an electronic key pad. The dining area was in need of cleaning attention. Quick considering the long drive thru line. Friendly staff.
Atmosphere: 3
Food: 4
Service: 3
Got in line behind 2 cars in DT. It took 10 minutes per car for an order to be taken. No patrons inside restaurant, only 2 homeless out front. Then I Ordered 1 item and it took another 5 minutes for it to be served. 25 minutes in a Drive thru for 1 item doesn't seem like hitting it out of the park.
I came to take my daughter to the bathroom bc the park we were at had no access to their restrooms. The place was disgusting! Inside the tables hadn't been cleaned, the floors hadn't been swept, and the bathrooms? Not sanitary for children.
Atmosphere: 1
Food: 1
Service: 1
There is no toilet paper. I ask 4 people, I wait almost 5 minutes. Until someone takes pity on me
Atmosphere: 2
Food: 4
Service: 3
The Manager was very rude when we asked her if the egg was freshly cooked but it was very hard and looked disgusting there was trash on the floor and the manager did not help at all. Overall terrible conditions and the inside smelled very bad
Atmosphere: 1
Food: 1
Service: 1
Wait more than 30 minutes for a milkshake
Atmosphere: 1
Food: 1
Service: 1
As I always say, I really don't eat at Jack's. But my grandkids do. So he always got the Chicken sandwich and curly fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Breakfast Sandwich, Egg Rolls, Sourdough Jack, Onion Rings, Chicken Sandwich, Breakfast Jack, Ultimate Cheeseburger, Cheeseburger, Cluck Sandwich, Sandwich, French Fries
I used the drive thru and requested 3 times to please make sure the tacos are cooked lightly and not hard. I got the box with the burger and 2 tacos n fries. Tacos were hard as a rock and burger bun was soaked had to change out the bun when got home and small square piece of cheese didn't even cover the whole burger. I called to speak to the manager the same night a person that barely spoke any English said no manager was there. I asked when will there be one and what is the name. I was told call in the morning and the name of manager is Ida. I called all day next day no one answered the phone. What a waste of $13!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The tables all needed to be cleaned. We had to clean our own. The wifi was a poor signal in the booth we choose to sit in although I got it outside in the parking lot which was weird. We got the $6 meal which is enough for one person and it comes with a drink. The food was good. They were playing Christmas music two weeks into the new year which was annoying to have stuck in my head for the rest of the day.
Kid-friendliness: Not kid friendly inside. I am not sure if they even offer kids meals anymore
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Onion Rings
I just had a very unpleasant experience in this place, I placed my order and I was missing $10 in change, I told the person who served me and he told me yes, it was his mistake and he gave me the $10 that was missing. But there was a lady who was a colleague of his who was upset because I made a claim for my missing $10. They gave me my order but the person who gave it to me, handed it to me and left quickly and the lady stayed at the window, I told her if she had put sauces on me and she said yes, but with an angry face and I He closed the window in his face. I continued with my car and before leaving the parking lot I checked my order and it didn't have a single sauce. I went back to ask them for sauce and they told me that I had not asked for sauces. I told the young man who had originally given me my order, that it's too bad that this lady got mad about $10, that I wasn't going to go steal 10 (miserable) dollars. After this unpleasant moment passed, I came home and my dad found them so empty, I couldn't see them before because they put several napkins on top. The truth is I think they take advantage of it because it is one of the few places open at Christmas. How sad the truth is.
Food: 3
Service: 1
Every time I go too this jack in the box at night time they want cash
Atmosphere: 1
Food: 3
Service: 5
CAN ANYONE ANSWER THE PHONE!! I TRIED TO CALL MULTIPLE TIMES before I walked to see if walk in was available but NO ONE ANSWERED AND COME TO FIND OUT ONLYY DRIVE THRU!! CAN YALL GET A GRIP!! Can you guys care more about Customers?? U guys have terrible reviews please please do better considering u r the closest location to me
Food was as expected. Sourdough burger is always tasty.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Jumbo Jack
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