Came here at 1:30AM Feb 8th. I waited 20 mins, only 3 cars in line. The Mexican lady with the name of “Josephi” had an attitude, got my order wrong, didn’t give me a straw for my drink and I asked for a lot of hot sauce, She gave me 2 sauces. Never had any issues with the other employee. She doesn’t even say hi or repeat the order to you at the window.
I’ll be sticking to your neighbor in and out. At least they give me extra sauces when I ask!
Jamal Johnson
Admittedly, in brief, this specific Jack In The Box location of the el cajon area is by far inadequate & one of the least recommended "dine-in" food place(s) to accompany or even spend hard earned money on such food. Have eaten there numerous times with friends & relatives. Very poor customer service, low quality food presently, lobby cleaning. (Not Swept nor mopped) seem rather neglected. Walls & floors are commonly dirty. The stench of smoke homelessness lingers throughout, as well as bad restroom quality. Their location is usually understaffed. Little To No Star Ranking in my overall opinion.. -Johnson
Angel Deahl
Ordering the food, and looking for a table we observed that every single table was dirty. We proceed to go ask the cashier, "Do you have anything to clean the tables?" So the cashier proceeds to hand us a few napkins and a cup. Afterwards we ask, "Instead of having us clean your tables can you go do them as it is apart of your job?" Which he proceeds to clean shortly after. After spending 50 dollars on food, there should at the very least clean tables. To add on, the ice at the soda machine was shooting out infront of where the ice SHOULD be coming out. After 15 minutes of waiting for our food, we eventually get it. Finally being able to eat some food after the difficulties we just experienced. It was cold, everything on that table had been atleast sitting there for 30 minutes, not fresh whatsoever. Needless to say we will not be coming back to this Jack in the Box.
Atmosphere: 1
Food: 1
Service: 1
Mayra Mendoza
If you're dining in and need extra sauce etc be prepared to be ignored by everyone IN the BACK!
Atmosphere: 1
Food: 3
Service: 1
R. D.D
I can't believe that Jack let this happen. Stopped making toco in the morning hours. THIS SUCKS!!!!
kaveen Karim
I order 3 breakfast sandwich and I said no ham no bacon and they give me the wrong order for second time and they still didn't take care of my order
Rod
The GRAVEYARD COOKS are just LAZY, food is always cold, never fresh, despite not having a lot of traffic at this time. I ordered the munchie meal , tacos were soggy, as if they had them on hold for hours, the patty for the jack spicy sandwich was like biting into a brick, the curly fries taste like they just threw them back on the fryer to try and reheat them, I ordered curly fries not curly chips. Do better. Other than that bro at the drive thru is always on point.
Dennis Nottingham
It was OK. Seems like all fast food has gone downhill
Atmosphere: 3
Food: 3
Service: 4
Rick Johnson
Consistently good food at a reasonable price.
Atmosphere: 4
Food: 4
Service: 5
Garnet Hazen
Clean place. Food delicious. Will go there again! Food way bigger than McDonald's.
Every other order is prepared wrong or missing an item. It was great before covid. This place needs to just close.
Atmosphere: 1
Food: 3
Service: 1
tam craig
$11 for a five-piece small chicken strip. No combo meal. No soda pop just chicken strips. This was supposed to be fast food which is not supposed to be as expensive and sit down restaurants. New California fast food minimum wage has made it so I will no longer eat here. Can't afford it anymore it's not worth it
Atmosphere: 1
Food: 1
Service: 1
Otito Anosike
This location always messes up your order and I seen a few rats running out one of there doors. Never again at this location
Came here at 1:30AM Feb 8th. I waited 20 mins, only 3 cars in line. The Mexican lady with the name of “Josephi” had an attitude, got my order wrong, didn’t give me a straw for my drink and I asked for a lot of hot sauce, She gave me 2 sauces. Never had any issues with the other employee. She doesn’t even say hi or repeat the order to you at the window.
I’ll be sticking to your neighbor in and out. At least they give me extra sauces when I ask!
Admittedly, in brief, this specific Jack In The Box location of the el cajon area is by far inadequate & one of the least recommended "dine-in" food place(s) to accompany or even spend hard earned money on such food. Have eaten there numerous times with friends & relatives. Very poor customer service, low quality food presently, lobby cleaning. (Not Swept nor mopped) seem rather neglected. Walls & floors are commonly dirty. The stench of smoke homelessness lingers throughout, as well as bad restroom quality. Their location is usually understaffed. Little To No Star Ranking in my overall opinion.. -Johnson
Ordering the food, and looking for a table we observed that every single table was dirty. We proceed to go ask the cashier, "Do you have anything to clean the tables?" So the cashier proceeds to hand us a few napkins and a cup. Afterwards we ask, "Instead of having us clean your tables can you go do them as it is apart of your job?" Which he proceeds to clean shortly after. After spending 50 dollars on food, there should at the very least clean tables. To add on, the ice at the soda machine was shooting out infront of where the ice SHOULD be coming out. After 15 minutes of waiting for our food, we eventually get it. Finally being able to eat some food after the difficulties we just experienced. It was cold, everything on that table had been atleast sitting there for 30 minutes, not fresh whatsoever. Needless to say we will not be coming back to this Jack in the Box.
Atmosphere: 1
Food: 1
Service: 1
If you're dining in and need extra sauce etc be prepared to be ignored by everyone IN the BACK!
Atmosphere: 1
Food: 3
Service: 1
I can't believe that Jack let this happen. Stopped making toco in the morning hours. THIS SUCKS!!!!
I order 3 breakfast sandwich and I said no ham no bacon and they give me the wrong order for second time and they still didn't take care of my order
The GRAVEYARD COOKS are just LAZY, food is always cold, never fresh, despite not having a lot of traffic at this time. I ordered the munchie meal , tacos were soggy, as if they had them on hold for hours, the patty for the jack spicy sandwich was like biting into a brick, the curly fries taste like they just threw them back on the fryer to try and reheat them, I ordered curly fries not curly chips. Do better. Other than that bro at the drive thru is always on point.
It was OK. Seems like all fast food has gone downhill
Atmosphere: 3
Food: 3
Service: 4
Consistently good food at a reasonable price.
Atmosphere: 4
Food: 4
Service: 5
Clean place. Food delicious. Will go there again! Food way bigger than McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Jack
Restaurantji Recommends
Always hot!!! Love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Egg Rolls
Every other order is prepared wrong or missing an item. It was great before covid. This place needs to just close.
Atmosphere: 1
Food: 3
Service: 1
$11 for a five-piece small chicken strip. No combo meal. No soda pop just chicken strips. This was supposed to be fast food which is not supposed to be as expensive and sit down restaurants. New California fast food minimum wage has made it so I will no longer eat here. Can't afford it anymore it's not worth it
Atmosphere: 1
Food: 1
Service: 1
This location always messes up your order and I seen a few rats running out one of there doors. Never again at this location
Atmosphere: 1
Service: 1
Horrible experience
Atmosphere: 1
Food: 1
Service: 1
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