McDonald's
1695 E Main St, El Cajon
(619) 440-4288
Recent Reviews
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Thank you for safe handicapped seating near window and with fun decorations
I love the gingerbread guy decorations on the tree and spirit of this place
Thank you to the family who owns this
I see they are local and friendly with their workers as they are with us
Nice job!
Good food
Icy bubby soda yum too
Atmosphere: 5
Food: 5
Service: 5
The drive through is kind of confused, specially at night time
Food: 3
Service: 4
Recommended dishes: Big Mac, Apple Pie, Crispy Chicken Sandwich
Stopped going here because of the Religious signs allowed to be hung out front on the company’s property. I have stopped going to this location and have considered stopping support of this company entirely since you choose to allow religious propaganda onto your private property where i only wanted to buy food, not have some random person’s fate shoved down my throat. Do better mcdonalds.
Atmosphere: 1
Food: 1
Service: 1
I am writing to provide feedback on my recent experiences at your McDonalds location. I want to preface this by saying that I am not looking to have anyone fired, im sure they have families and rely own thier job but rather to bring some observations to your attention as a regular customer who values your business.
I've noticed a recurring pattern of cleanliness and service issues, particularly during the evening shifts. For example, on one occasion, a young female employee who had just handled trash attempted to serve me food without washing her hands. Similarly, I've seen an employee who was mopping the floor attempt to serve food directly afterward without proper hand hygiene. There is also a young male employee whose appearance often seems unkempt, and he frequently appears disoriented. The dining area often goes unattended in the evenings, which has led me to try and avoid visiting at that time.
These experiences are disappointing, especially considering the investment you've made in renovations in the past. If I were the owner, I would be concerned about the operational standards.
On a positive note, I consistently observe excellent service from a specific female employee with red hair, likely in her twenties or early thirties. She is always efficient, professional, smiling, and joyful. I genuinely hope she is working whenever I visit, as her service consistently stands out. Additionally, I've always found the bathrooms to be clean.
Last night, my order of a double cheeseburger without any modifications was incorrect multiple times, which was frustrating.
I understand that some service protocols are challenging to instill in certain individuals, as it often comes down to their inherent approach to customer service and hygiene. I hope this feedback is helpful for improving the overall customer experience.
Atmosphere: 1
Food: 1
Service: 1
The worst McDonald's in California !!
After going through the drive-through and requesting my food to be well done, they gave me a half cooked sausage McMuffin, which made us extremely sick when I went to get a refund it was supposed to give me $10 but instead she pocketed the extra money and only gave me seven super crazy experience I would not recommend eating here because one they do not give out receipts until they decide how much they’re actually gonna give you in return
Atmosphere: 1
Food: 1
Service: 1
I used drive-thru :-/ could not understand the employee some sentences, other than that it's McDonald's any other day after kids get off school.
Atmosphere: 4
Food: 4
Service: 2
Worst McDonald’s i have ever been to. Unhygienic and very slow service. I don’t recommend it.
Atmosphere: 1
Food: 3
Service: 1
Fast drive-thru
Atmosphere: 4
Food: 2
Service: 4
Surprise surprise another burger with a no mustard ticket that has a glob of mustard on it…
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
The ice cream machine was off at 9:15 pm
Atmosphere: 2
Food: 2
Service: 3
Why does breakfast only go till 10:30😭
Prices SUCK !!! $5.34 for Egg Mcmuffin - Got same thing in Odessa Texas few days ago $3.99
Food is good but now super expensive.
Staff - won't help when you don't want to use the kiosk, not very friendly. The place is clean.
Atmosphere: 3
Food: 3
Service: 2
They Are not 24 Hours Came Around 11:30 and found Cones In their drive thru Lane .
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