Poncho's Mexican Food

fresh tasting with nice salsas

Atmosphere: 4

Food: 4

Service: 4

100% recommended

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carne Asada Tostada

The shredded chicken burrito had chicken that was not marinated, barely seasoned and tough. It almost could have been canned chicken with how dry the texture was.

Salas are great chips included and great guacamole

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Enchilada Plate, 5 Rolled Tacos

Awesome food, awesome service, very clean.

Atmosphere: 5

Food: 5

Service: 5

The food was excellent.
But the two front girls had there bad attitude when I ask them for something and there wore really rude they should change there attitude and be more professional and polite.

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: Carne Asada Fries

We love it here, the food is always so good and there are so many things to try. We have been eating all over San Diego, Poncho is still the best Mexican food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carne Asada Quesadilla, San Diego Burrito, California Burrito

Everything is good but the bad thing is that they gave me a price for the food and charged me another

Atmosphere: 5

Food: 5

Service: 5

Not a normal experience here but got the carne nachos and the beef tasted off. Probably just a bad batch but wasn't up to the normal standard.

Atmosphere: 5

Food: 3

Service: 5

Always a trusted for great burritos!

Atmosphere: 4

Food: 4

Service: 4

Great quick stop to get a bite!If you are hungry... enjoy!

Atmosphere: 3

Food: 4

Service: 4

Fire rolled potato tacos

The food is very good, but the girl upfront taking orders has a very very bad attitude. I usually call to put my order, and when she picked up the phone she answered in a bad manner. I was barely giving her the my order and after the first item she was already giving me the total. I also asked for 2 large horachatas and when I got there to pick up my order: 1. She kept on yawning and 2. When she gave me the total and gave me my items, the 2 horchatas were missing. I asked if she had charged them and she said with a bad attitude,”I did not charge you because you did not order them” I said, “I did, over the phone” and then she said:”well, I could here anything”. Girl, if you are reading this review, everyone has to work unless you are rich, you don’t have any good customer service skills, either take a class or quit this job and get one where you aren’t dealing with people. I would have given 5 star but the customer service given is the worst.

Food: 5

Recommended dishes: Carne Asada Burrito

Thoroughly enjoyed our food. My mother even made it a point to commend the chef on the Chile rellano. 1st time ever and she 84.

Atmosphere: 5

Food: 5

Service: 5

Went there last night for the first time. Atmosphere was great. Large dining area, super clean with 2 large big screen TVs at each end. The cashier was very nice, smiling and gave good recommendations. Food was delicious and out fast! I was say, Mexican food place is only as good as their salsa, and their salsa was really good too! I will definitely be going back!

Atmosphere: 5

Food: 5

Service: 5