Rank & File

5469 Casino Way, El Cajon
(619) 445-6002

Recent Reviews

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Joel C

Used to be better and they no longer have an impossible patty substitute for the burgers, only a black bean burger like it's 2006. Very slow service as well. Very underwhelming and overpriced experience that I can't recommend to anyone

Atmosphere: 1

Food: 1

Service: 1

Ed Kirkpatrick

Went at dinner time to watch Padres game. Seated after 15 min to Great seats to watch on big screen. Ordered the 44 muskgrove burger. Big juicy three patty heart attack! Delicious. Wife had cob salad and couldn't eat all. Great sport viewing and food.

Atmosphere: 5

Food: 5

Service: 4

Tim

We've been coming here for years never a problem. On 8/5 at around 8PM the host on duty told us it would be 15 minutes and they would text us for seating. 45 minutes go by my wife checks on the seating and host says it will be 15 minutes. 2 hours later I check and she says we texted you 4 times. My wife follows up with the manager on duty who is very rude, and shows her they've texted, but says she can seat us now. She refuses to test the text functionality with my wife standing there.

Nobody offers any apologies or consideration for the wait just shifting blame to us. The manager comes by while we are eating and I ask her if this is how they approach customer service. She then explains that the system was having problems texting IPhones and she has IT working on it. Why did she not lead with this instead of treating us like second rate customers? She offered a condescending apology.

She did not even offer anything for the inconvenience at the time, but sent the server over to say the meal was comped. No accountability or customer service again. This experience was poor enough for me not to return to this casino again. Very disappointing.

Atmosphere: 1

Food: 3

Service: 4

Elizabeth Macias

Amelia was so sweet!!! The best server we’ve had in such a long time! We were seated quickly, our food was nice & hot plus absolutely delicious! But Amelia’s customer service surpassed all the rest!

Atmosphere: 5

Food: 5

Service: 5

Sharon Lipp

Had a smash burger here (cheese). was best burger 🍔 I've had in a long time. The fries were good too.

Atmosphere: 4

Food: 4

Service: 4

Michelle Mariano

Sports, live music, slots, drinks and food? All in one restaurant inside sycuan casino. You can come here to watch padres games live on the big screens or screens throughout. In the weekends they usually have live entertainment. But most of all really good food and libations.

One of my favorite restaurants in this casino because of how open it is. You can easily very to the bathroom or go straight into playing in the machines.

Atmosphere: 4

Food: 4

Service: 4

Matt Rogers

Front personnel kept blowing smoke up our ass claiming they could seat our party of nine. We checked in with the party around 6:30. Fast forward an hour and 1/2 later the manager comes out and says she can't seat our party. Be honest up front and don't waste our time!!

Joseph Rodriguez

Did the all you can eat wings for $20, but definitely was not worth the $20. False advertisement and a scam based on my perspective.

You will receive 10 wings first and then followed by 5 wings each time you request for more. The problem is even if you receive the wings and place another order of wings, it takes up to 30 mins to get it.

Wings do taste pretty good though.

Joe sloan

Alex is absolutely legendary. This guy provides upstanding customer service, made my family feel right at home and delivered incredible 5 star hospitality. His food recommendations were spot on and even turned us on to the dessert brownie. We will be back here based on his service alone. 10/10

Atmosphere: 5

Food: 5

Service: 5

Conrad Williams

Been waiting a hour for fish and chips at the bar. My food still haven’t arrived and it’s not even busy. Thomas keeps telling me 5 more minutes.

GIARCO SERROT

TABS sandwich is really good. Thanks for the memorable service, Cody!

Atmosphere: 4

Food: 5

Service: 5

Jay K

I'm just standing in front of the bar waiting to place a to go order and people don't even bother. It's not even busy that's the crazy part and yet standing waiting for service. After waiting 7 minutes without any acknowledgement I left it's unfortunate that pink Buddha is closed on weds.

Atmosphere: 3

Food: 4

Service: 1

Jodie Lynn Hadfield

The best hamburger I’ve ever had?
And the bartender (a girl with brown hair pulled back in braid ) that took my order was awesome great personality and very professional. Today is Tuesday May 14th
And it was about 10:00 pm when I went there to eat.
So if ya go around that time you won’t be disappointed that’s for sure
My burger was perfect!
Ya all have a blessed rest of 2024?

Parking: There’s plenty of parking the Resturaunts inside Sycuan resort and casino

Wheelchair accessibility: Plenty of room for wheelchairs

Atmosphere: 5

Food: 5

Service: 5

Ariel Pulis

Last night, I ate one of the best Salmon plates I ever had. They were super fast at seating us. I enjoyed the Jalepeno Cheese Curds too. Staff were friendly and helpful. Overall it was a great time and I would definitely recommend their food, especially the Salmon.

Vegetarian options: A few meatless options

Atmosphere: 5

Food: 5

Service: 5

David Fagan

Good food inside the Sycaun Casino. I included a few pictures…The hot wings were really good too. Live music, sports, accommodated a large group of 14 for us with no reservations.

Atmosphere: 5

Food: 4

Service: 5

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