Starbucks

Worse customer service ever! Couldn’t even get someone to make eye contact. They only serviced people they knew by name. Seemed I was being discriminated against because I’m an older white woman. Several.workers standing around doing nothing but helping people in the drive thru with very few in line. Even the coffee looked off color like it had cream in it. Never again at this location. At least smile and greet the customer and say with you shortly or something.

Atmosphere: 1

Food: 1

Service: 1

Very poor customer service. I placed a mobile order and it says it would be ready around 8:04 am so betime i told them and got to the window for my drink it was 8:06 am the lady told me asked what i order i said a pistachio latte and she goes we just received your order a couple minutes ago and we are very busy so you need to give us a heads up next time and then proceeded to tell me that they do not have my drink ready and that i needed to go park.. That sounds like a starbucks issue, its not my fault the app said 8:04 and you could not have my entire order ready by 8:06. I will not be back to this location, between the wait times and the horrible customer service by ALL the employees at this location its not worth it.

Atmosphere: 1

Food: 1

Service: 1

Many of the employees work hard and are very friendly, other times some very rude and disgruntled employees. Even when full staffed they are slow but look like they are going as fast as possible. They need kaizen.

Atmosphere: 3

Food: 4

Service: 4

Took forever to get my drinks about half an hour

Atmosphere: 1

Food: 1

Service: 1

Service takes forever. They were blaming tickets times when it was completely slow. Not even a line I the drive through and it took 15 minutes to get a hot chocolate.

Atmosphere: 3

Food: 5

Service: 1

Coffee's always good at Starbucks, but I cannot say the same for ones coffee wait times. First time visiting. I was being told by locals that this Starbucks always has a long wait when ordering inside. 15 minutes for a regular coffee.

Rudest staff I've ever encountered. We ordered our drinks in my wife's name and she went to the bathroom. When our drinks were called, I went to get our drinks and they condescendingly asked me if I was my wife. The cafe was nearly empty... used to come here all the time. Good luck with your rebrand Starbucks with staff like this.

Atmosphere: 3

Food: 3

Service: 1

Pretty chill

Atmosphere: 5

Service: 5

They are not accurate in their orders. More than once, I want a free cake and they give it to me cold. I want more coffee and they give me less. Please improve your work. We give money, not garbage.

Food: 1

Service: 1

They are not accurate in their orders. More than once, I want a free cake and they give it to me cold. I want more coffee and they give me less. Please improve your work. We give money, not garbage.

Food: 1

Service: 1

They are not accurate in their orders. More than once, I want a free cake and they give it to me cold. I want more coffee and they give me less. Please improve your work. We give money, not garbage.

Food: 1

Service: 1

They are not accurate in their orders. More than once, I want a free cake and they give it to me cold. I want more coffee and they give me less. Please improve your work. We give money, not garbage.

Food: 1

Service: 1

They are not accurate in their orders. More than once, I want a free cake and they give it to me cold. I want more coffee and they give me less. Please improve your work. We give money, not garbage.

Bad costumer service

The supervisors need more training about the customer service he is rude and other lady on the cashier she is rude and when someone try to ask something she is not helpful and she is get annoyed about that .do better we pay money here we not get our food for free 😏