Took forever got the order wrong didn't eat anything all day was looking forward to my salad and couldn't enjoy it. Tried to call but didn't help. Lastley found a short light brown hair in my salad which was gross.Worst experience ever. Don't recommend the place.
Atmosphere: 1
Food: 2
Service: 1
Joe Tucker
Good cheese burgers just like in and out burgers
Atmosphere: 4
Food: 4
Service: 4
J.R. Ferris
Decent quality food, but it's overpriced. There's one good worker there, the rest are trash. Rude and dismissive staff. Not worth wasting your time, energy, or effort ✌🏼
Atmosphere: 2
Food: 3
Service: 1
Serena Lembach
Fast food burger place that started in santa barbara years ago. Everything is made to order. I had the portobello mushroom burger. The sauces were nice. I haven't been I would definitely ask if they could cook the thin burger not quite so dry. My son had a combo plate cheeseburger. No complaints and better than the ones that keep things on steam tables. The fries were good.
Atmosphere: 4
Food: 4
Service: 4
Tiffany McCormack
This is specifically for the new veggie burger. I was so disappointed when the impossible burger was discontinued because ut was so good and unfortunately I am a vegetarian. I gave the veggie burger a try anyway and I am now even more disappointed. Lost another good lunch spot.
Atmosphere: 5
Food: 1
Service: 5
Blake McDonald
Burnt burger, slow line, gave me sweet tea instead of diet coke, and I could barely hear the person on the drive-thru speaker.
Atmosphere: 2
Food: 2
Service: 2
Janisha McAlister
The food was fast and hot... very good.
Atmosphere: 5
Food: 5
Service: 5
Martin Corona
Coming from Tecate to San Diego I always stop for a good bite at this place.
Atmosphere: 5
Food: 5
Service: 5
Marsilla Loqa
I went thru the drive thru today and I received great customer service, the cashiers were really friendly and I believe the girl who helped me was Yeira, she deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Chad Tollard
Amazing food professional service they go above and beyond.
Ever since I had this place I haven’t been back to In N Out once!
The service is amazing. Went on a Sunday night and the supervisor Jennifer I think gave us world class customer service! The food is fresh and tasty and the staff is awesome!
The girl that was running drive thru today with the ponytail I didn’t get her name think it started with a M she deserves a raise! Very friendly and fast service and she understood my complicated order and didn’t have to repeat myself and had a smile on her face the whole time will definitely be back thank you for helping me out today outstanding customer service!
Yo Conozco Tus OBRAS (YCTO)
The best of the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings & Fries, My Burger
Jovanny Ortega
I ordered the portabella char burger. Was better than most fast food places. Fries are crispy.
Atmosphere: 5
Food: 5
Service: 5
Johnny McGahee
I had high hopes for Habit Burger, but my recent visit left me disappointed. They’ve moved to a self-kiosk-only ordering system, which might seem like a step forward in efficiency, but it ended up being a frustrating experience for our group of seven. What should have been a straightforward process turned into a tedious ordeal, as the kiosks took much longer than anticipated. When you're hungry and looking for a quick meal, this added time is far from ideal.
What made the experience even worse was the lack of visible staff. There were only three employees in sight, and despite the restaurant being nearly empty—just three other customers were there—it felt like no one was available to assist or keep the process moving smoothly. This setup made the dining experience feel impersonal and inefficient.
To top it off, the overall vibe of the restaurant didn’t help. The lack of energy, combined with the minimal staff presence, made it feel more like an afterthought than a place that values its customers. A dining experience is about more than just the food—it’s about how smoothly everything runs, and unfortunately, Habit Burger failed to deliver on that front.
This visit was a stark contrast to what I hoped for, and I left feeling disappointed. For a restaurant trying to set itself apart, the self-kiosk-only approach and lack of staff attention made it feel more like a chore than a treat. Unless they rethink their customer experience strategy, I don’t see myself returning anytime soon. If you’re in a hurry or with a larger group, you might want to look elsewhere for a better dining experience.
Took forever got the order wrong didn't eat anything all day was looking forward to my salad and couldn't enjoy it. Tried to call but didn't help. Lastley found a short light brown hair in my salad which was gross.Worst experience ever. Don't recommend the place.
Atmosphere: 1
Food: 2
Service: 1
Good cheese burgers just like in and out burgers
Atmosphere: 4
Food: 4
Service: 4
Decent quality food, but it's overpriced.
There's one good worker there, the rest are trash. Rude and dismissive staff. Not worth wasting your time, energy, or effort ✌🏼
Atmosphere: 2
Food: 3
Service: 1
Fast food burger place that started in santa barbara years ago. Everything is made to order. I had the portobello mushroom burger. The sauces were nice. I haven't been I would definitely ask if they could cook the thin burger not quite so dry. My son had a combo plate cheeseburger. No complaints and better than the ones that keep things on steam tables. The fries were good.
Atmosphere: 4
Food: 4
Service: 4
This is specifically for the new veggie burger. I was so disappointed when the impossible burger was discontinued because ut was so good and unfortunately I am a vegetarian. I gave the veggie burger a try anyway and I am now even more disappointed. Lost another good lunch spot.
Atmosphere: 5
Food: 1
Service: 5
Burnt burger, slow line, gave me sweet tea instead of diet coke, and I could barely hear the person on the drive-thru speaker.
Atmosphere: 2
Food: 2
Service: 2
The food was fast and hot... very good.
Atmosphere: 5
Food: 5
Service: 5
Coming from Tecate to San Diego I always stop for a good bite at this place.
Atmosphere: 5
Food: 5
Service: 5
I went thru the drive thru today and I received great customer service, the cashiers were really friendly and I believe the girl who helped me was Yeira, she deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Amazing food professional service they go above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ever since I had this place I haven’t been back to In N Out once!
The service is amazing. Went on a Sunday night and the supervisor Jennifer I think gave us world class customer service! The food is fresh and tasty and the staff is awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Melt, Charburger Grilled Cheese
The girl that was running drive thru today with the ponytail I didn’t get her name think it started with a M she deserves a raise! Very friendly and fast service and she understood my complicated order and didn’t have to repeat myself and had a smile on her face the whole time will definitely be back thank you for helping me out today outstanding customer service!
The best of the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings & Fries, My Burger
I ordered the portabella char burger. Was better than most fast food places. Fries are crispy.
Atmosphere: 5
Food: 5
Service: 5
I had high hopes for Habit Burger, but my recent visit left me disappointed. They’ve moved to a self-kiosk-only ordering system, which might seem like a step forward in efficiency, but it ended up being a frustrating experience for our group of seven. What should have been a straightforward process turned into a tedious ordeal, as the kiosks took much longer than anticipated. When you're hungry and looking for a quick meal, this added time is far from ideal.
What made the experience even worse was the lack of visible staff. There were only three employees in sight, and despite the restaurant being nearly empty—just three other customers were there—it felt like no one was available to assist or keep the process moving smoothly. This setup made the dining experience feel impersonal and inefficient.
To top it off, the overall vibe of the restaurant didn’t help. The lack of energy, combined with the minimal staff presence, made it feel more like an afterthought than a place that values its customers. A dining experience is about more than just the food—it’s about how smoothly everything runs, and unfortunately, Habit Burger failed to deliver on that front.
This visit was a stark contrast to what I hoped for, and I left feeling disappointed. For a restaurant trying to set itself apart, the self-kiosk-only approach and lack of staff attention made it feel more like a chore than a treat. Unless they rethink their customer experience strategy, I don’t see myself returning anytime soon. If you’re in a hurry or with a larger group, you might want to look elsewhere for a better dining experience.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burger, Onion Rings
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