Ike's Love & Sandwiches

I love sandwiches and Ikes always hits the spot! Service was spot on and server provided great guidance as to which sandwich would fit me best. It was not very busy, the room was very clean, calming music playing. And I got my sandwich within five minutes or so. I gotta say the price is a little high for a sandwich/meal, mine came out to 22+(tip).

Atmosphere: 5

Food: 5

Service: 5

Two sandwiches tasted moldy and had to be thrown out. In spite of ordering ahead, I had to wait when I got there. To make matters worse, customer service reached out to me but never responded to my reply. I won't be back.

Atmosphere: 2

Food: 2

Service: 3

Excellent sandwiches, fantastic bread.

Atmosphere: 5

Food: 5

Service: 5

I am surprised by some of the not so positive reviews on Google. Ike's is my favorite sandwich shop. I contacted their PR multiple times begging for them to open a shop in El Cerrito. This is the only place I can order different vegan sandwiches and not the same one choice like other sandwich shops.
The staff has always been friendly. The service has always been fast. I prefer a hot sandwich over a cold one. The Dutch Crunch is the best. I never order other bread. I really only need to eat half of a sandwich for a meal but I usually overeat because it's so good. 😭. It's the only reason I can't buy Ike's sandwiches all the time. I put it on my rotation schedule 😄

Thank you Ike!

Atmosphere: 5

Food: 5

Service: 5

Delicious sandwich! Lady who helped me modify and a sandwich was patient and kind! Highly recommended 👌 👍

Atmosphere: 5

Food: 5

Service: 5

Great to bike over grab a sandwich before hitting up TJs nearby. The outdoor tables are fantastic for lunch with your gear. Sandwiches at this location are always made neat and tight which is really appreciated.

Atmosphere: 5

Food: 5

Service: 5

This store is fantastic. It’s really clean, the food is great, and the staff is very friendly!!👍

Atmosphere: 5

Food: 5

Service: 5

I just went to grab dinner. It was my first time there, and the manager, Eric, helped me with the order. I ended up customizing my sandwich, which was AMAZING. It was a turkey sandwich. There are so many options to choose from, and the quality of the ingredients is excellent. I would so go back.

**sorry no picture of my sandwich**

Atmosphere: 5

Food: 5

Service: 5

I placed an online order to be able to do a quick pickup. Upon arrival the lone employee asked if the order was placed at the correct Ike's location. I responded yes and showed her the confirmation. She checked again and there were 4 online orders she hadn't started prepping at all yet. She then proceeded to prepare the sandwiches with absolutely no sense of urgency. I debated just cancelling the order or disputing later with my CC because I was running late. I received my sandwiches a whole 20min after the time indicated on my receipt that it would be ready or 45min since I had placed my order.

Atmosphere: 2

Food: 3

Service: 1

As a longtime El Cerrito resident, I'm stoked to have another quality lunchtime sandwich option like Ike's in our city. I get the "Menage a Trois" on Dutch Crunch regularly and it's great. I order it for take out/ pick up and ride my bike over to pick it up 20-30 mins later. If you walk in when they're busy, you should expect to wait that same period. If you don't like waiting, then call in your order ahead of time. The staff are friendly, courteous and helpful, but they're also busy and have other customers that are as much of a priority as you.

Atmosphere: 4

Food: 4

Service: 4

Barry Bonds was the saddest sandwich I've had in years. Bacon? almost none. Swiss? almost none? Tomato? almost none. Lots of soggy bread, tasteless turkey, and lettuce. More or less inedible.

Food: 1

As a long-time patron of Ike’s, I'm deeply disappointed by the recent decline in both portion sizes and quality. In the pre-pandemic era, Ike’s sandwiches were renowned for their generous portions, often providing enough for two meals. However, my recent experiences have left me feeling like I've received nothing more than a snack.

Even opting for the gluten-free option, which one would expect to be of comparable size to other sandwiches, yielded a portion that was shockingly small. Comparing them to sandwiches from Safeway only exacerbates the disappointment.

Furthermore, not only have the portions shrunk, but the quality has also noticeably declined. The ingredients no longer seem as fresh or flavorful as they once were. The sandwich I received today lacked the taste and satisfaction I've come to expect from Ike's.

While I initially noticed a reduction in size six months ago, the sandwiches I received today were even smaller than before. With prices exceeding $15, the value proposition has significantly diminished.

Ike's, once known for its hearty sandwiches and reasonable prices, now leaves much to be desired. Unless portion sizes are restored to their former glory and the quality of ingredients improved, I can no longer justify the expense for what feels like an inadequate and lackluster meal.

Atmosphere: 4

Food: 1

Service: 4

As a long-time patron of Ike’s, I'm deeply disappointed by the recent decline in both portion sizes and quality. In the pre-pandemic era, Ike’s sandwiches were renowned for their generous portions, often providing enough for two meals. However, my recent experiences have left me feeling like I've received nothing more than a snack.Even opting for the gluten-free option, which one would expect to be of comparable size to other sandwiches, yielded a portion that was shockingly small. Comparing them to sandwiches from Safeway only exacerbates the disappointment.Furthermore, not only have the portions shrunk, but the quality has also noticeably declined. The ingredients no longer seem as fresh or flavorful as they once were. The sandwich I received today lacked the taste and satisfaction I've come to expect from Ike's.While I initially noticed a reduction in size six months ago, the sandwiches I received today were even smaller than before. With prices exceeding $15, the value proposition has significantly diminished.Ike's, once known for its hearty sandwiches and reasonable prices, now leaves much to be desired. Unless portion sizes are restored to their former glory and the quality of ingredients improved, I can no longer justify the expense for what feels like an inadequate and lackluster meal.

Atmosphere: 4

Food: 1

Service: 4

I ordered on the app and mistakenly ordered from the Berkeley location, but Kevin helped me out and called Berkeley and made our sandwiches. He and Rosa saved the day!!! The sandwiches were amazing as always!

Atmosphere: 5

Food: 5

Service: 5

This now "corporate" chain is a far cry from it's humble beginnings. The portions have been significantly reduced, and I expect more for a $15 sando. I can hit other places for less $ and a better offering.There are two things/"policies" that don't sit well with me: 1) they have no paper menus to take away. I'm sure the are being environmentally conscientious (they COULD use recycled paper) or they mistakenly assume that EC's older population is tech savvy enough to deal. I see this as a missed opportunity for them, unless they don't feel that is a demographic worth catering to.2) I paid cash, and did not have any $1 bills to use for the tipping bucket. I asked to change a $5,and was flatly told "we don't give change". Shocked, I begrudgingly dropped a $5 in the bucket.These may seem like trivial things, but to me seem like a lack of customer focus.That being said, the staff were polite.They probably deserve more than a 3, but I'm OK giving this score. I am in no rush to go back.

Atmosphere: 3

Food: 3

Service: 3