I came here today with my daughter to get a quick munchies meal! & met Lesley such an amazing worker! Outstanding Costumer Service! We will definitely come back
Atmosphere: 5
Food: 5
Service: 5
Sandrena Lattier
To Whom It May Concern,
On Sunday 7/13/2025 around 130 pm, my mother and I visited Jack in the Box store #572, where we were assisted by an employee named Ana. We placed our order through the drive-through and paid with a $100 bill. The employee informed us that she needed to verify the authenticity of the bill, but this check was not done in our presence.
When she returned, she stated that the bill was counterfeit. My mother explained that the bill was genuine and had come directly from her bank. The employee then contacted the police, which my mother agreed to because we were confident that the bill was valid.
When the police arrived, they did not acknowledge or speak with us, only with the staff member. We stepped outside to try to explain the situation further and pointed out that the bill the police had in their possession was not the same $100 bill we had provided. We requested that they review the security cameras, as we felt there may have been dishonest activity taking place at this location.
This experience was extremely embarrassing for us and, more importantly, left us feeling targeted and discriminated against due to our race. We believe we were not treated with fairness or respect and are deeply concerned by how this situation was handled.
We will be filing a report with the Better Business Bureau regarding this incident.
Thank you for your attention to this matter.
Atmosphere: 1
Food: 1
Service: 1
E NS
food was disgusting
Food: 1
pablo rodriguez
The manager was saying you people don’t understand and that I could not make a complaint about the service. That she runs all the companies and she was going to call the police because of that. She also gave me all small fries and drinks with my meal when they come with medium. Mess up my whole day and my experience for my family.
Kendall Harden
Although Jack in the Box is renowned for its speed, their overall quality is merely average.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Burger, Sandwich, Chicken Sandwich, Hot Ham and Jack, Onion Rings, Curly Fries, Cheeseburger, Jumbo Jack, Stuffed Jalapenos
E. Garcia
There was a weird dude hanging out right behind/around the corner where the drive thru window is. Not good vibes.
Atmosphere: 1
Food: 5
Service: 5
Kathryn Jacob-bartman
This place is terrible un cooked everything onion rings tacos , egg roll,burger.hurry to get you out,i actualy went back out to get something else to eat,dont go here find something else
M H
I don't go often, but when I do, the food is always hot.
Was rudely told no 2 croissants for $5 at this store. Yet i have it on my phone which i accessed before walking in. No help ordering and i wont be back. Stay away folks
Atmosphere: 1
Food: 2
Service: 2
Andres Vargas
It's the only jack I've been to in years and the food takes an impressive amount of time, I consume quite a bit of jack, I have one 0.5 next to my house is the same one, but I prefer to go to the one that is 3 miles from my house because they are very efficient when receiving and delivering orders. The one that is furthest away I always have to wait 20 minutes at the jack on the mentioned blvrd and while I walk the 3 miles, which is 5 minutes, the other jack is already ready, and it only takes me 10 minutes and it is further away than the one next to me, it takes a lot of time to deliver the orders.
Atmosphere: 1
Food: 1
Service: 1
Michelle Lara
How can their 5 piece tenders be 10 dollars and they are the size of my pinky
Anthony alfaro
To salty
Asil
Why use Uber Eats if you don’t allow the driver to walk up to the window and pick up the order if it’s already ready? What do you gain by making the driver wait in a long line after the order is ready for pickup? Open another delivery window like Uber Eats and DoorDash! By the way, God gave us brains to use, not to keep them fresh in the box.
My kid loves the fries
Atmosphere: 4
Food: 2
Service: 4
Rude employees
I came here today with my daughter to get a quick munchies meal! & met Lesley such an amazing worker! Outstanding Costumer Service! We will definitely come back
Atmosphere: 5
Food: 5
Service: 5
To Whom It May Concern,
On Sunday 7/13/2025 around 130 pm, my mother and I visited Jack in the Box store #572, where we were assisted by an employee named Ana. We placed our order through the drive-through and paid with a $100 bill. The employee informed us that she needed to verify the authenticity of the bill, but this check was not done in our presence.
When she returned, she stated that the bill was counterfeit. My mother explained that the bill was genuine and had come directly from her bank. The employee then contacted the police, which my mother agreed to because we were confident that the bill was valid.
When the police arrived, they did not acknowledge or speak with us, only with the staff member. We stepped outside to try to explain the situation further and pointed out that the bill the police had in their possession was not the same $100 bill we had provided. We requested that they review the security cameras, as we felt there may have been dishonest activity taking place at this location.
This experience was extremely embarrassing for us and, more importantly, left us feeling targeted and discriminated against due to our race. We believe we were not treated with fairness or respect and are deeply concerned by how this situation was handled.
We will be filing a report with the Better Business Bureau regarding this incident.
Thank you for your attention to this matter.
Atmosphere: 1
Food: 1
Service: 1
food was disgusting
Food: 1
The manager was saying you people don’t understand and that I could not make a complaint about the service. That she runs all the companies and she was going to call the police because of that. She also gave me all small fries and drinks with my meal when they come with medium. Mess up my whole day and my experience for my family.
Although Jack in the Box is renowned for its speed, their overall quality is merely average.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Burger, Sandwich, Chicken Sandwich, Hot Ham and Jack, Onion Rings, Curly Fries, Cheeseburger, Jumbo Jack, Stuffed Jalapenos
There was a weird dude hanging out right behind/around the corner where the drive thru window is. Not good vibes.
Atmosphere: 1
Food: 5
Service: 5
This place is terrible un cooked everything onion rings tacos , egg roll,burger.hurry to get you out,i actualy went back out to get something else to eat,dont go here find something else
I don't go often, but when I do, the food is always hot.
Restaurantji Recommends
Was rudely told no 2 croissants for $5 at this store. Yet i have it on my phone which i accessed before walking in. No help ordering and i wont be back. Stay away folks
Atmosphere: 1
Food: 2
Service: 2
It's the only jack I've been to in years and the food takes an impressive amount of time, I consume quite a bit of jack, I have one
0.5 next to my house is the same one, but I prefer to go to the one that is 3 miles from my house because they are very efficient when receiving and delivering orders. The one that is furthest away I always have to wait 20 minutes at the jack on the mentioned blvrd and while I walk the 3 miles, which is 5 minutes, the other jack is already ready, and it only takes me 10 minutes and it is further away than the one next to me, it takes a lot of time to deliver the orders.
Atmosphere: 1
Food: 1
Service: 1
How can their 5 piece tenders be 10 dollars and they are the size of my pinky
To salty
Why use Uber Eats if you don’t allow the driver to walk up to the window and pick up the order if it’s already ready? What do you gain by making the driver wait in a long line after the order is ready for pickup? Open another delivery window like Uber Eats and DoorDash! By the way, God gave us brains to use, not to keep them fresh in the box.
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