Masa

Name: Masa
Address: 10409 San Pablo Ave, El Cerrito, California, 94530, US
Telephone: (510) 778-1463
Price range: $
Rating: 3.8

$ • Mexican

Hours:
10409 San Pablo Ave, El Cerrito
(510) 778-1463

Menu Order Online

About Masa

Masa is a restaurant that serves delicious Hispanic fare, with food that exceeded expectations. The drive-thru and outdoor dining options make it a convenient spot to grab a meal. The restaurant has a small team of staff, including all-women management, which sometimes results in slow service, especially during busy nights. Customers can enjoy fresh and flavorful options like a carnitas burrito and tamales, which are uniformly excellent. However, the hot sauce may be stingy, and the menu can be inconsistent, with certain items like crispy tacos and specials only available by ordering face to face.

The atmosphere includes outdoor seating where customers can enjoy their meals, along with a drive-thru that can lead to longer waits. While the food is tasty and affordable, recent experiences indicate that the service can be chaotic, with staff occasionally rushed. There have been issues with ingredient customization, and modifications like cilantro and onions are no longer available. Nevertheless, many customers appreciate the friendly service and quick responses when problems arise, such as reminding staff about a drink order. Overall, while the food is good and worth the wait, improved organization and consistency in service would enhance the overall experience.