Starbucks

This Starbucks drive-thru is always busy, so if you’re placing a mobile order, I recommend doing it 10–15 minutes before you arrive to avoid waiting. Inside, there are about five tables, but they’ve been full every time I’ve visited, so it may not be the best spot if you’re looking to sit down and study. Despite the high traffic, the service has been great—friendly and efficient. The drinks are always well-made, and my orders have been accurate. If you need a quick coffee fix on the go, this location is a solid choice, but seating can be limited.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Dragon Fruit Refresher

It says that it closes at 9pm. I arranged to meet someone here at 6pm and it's closed, only the drive through is open. It's not just about coffee!!!

Ordered from the drive thru (Carmel Frappuccino) and I ordered a cup and the worker gave attitude.Like he smacked his lips and waved me off but still gave me my cup so yea don’t give that guy a raise

Atmosphere: 2

Food: 4

Service: 1

This one is a new one - we ordered drinks via drive-thru because their sign says “Drive-Thru Only,” and then went in to ask to use the restroom. There was three workers: manager, barista, and the worker doing the side jobs.

I had to wait for the manager to make her executive decision if she would open up the restroom for me to use while she took her sweet time taking other drive-thru orders. It was a dehumanizing experience lol @BrianNiccol, are you reading these everyday experiences at your stores? These are the ones you need to eliminate to get your customers. What a joke lol and this is California. Jeez.

Service: 1

The store is getting closed early then what they have mentioned outside and on site. They close the before the time and when i asked employee why they early close early and the guy don’t have any answers. The Owner must know this. I came 20 mins before the closing.

Atmosphere: 5

Food: 1

Service: 1

OM NAMAH

Atmosphere: 5

Food: 5

Service: 5

Great customer service everyday. 3 guys and a young Hispanic lady provides the best experience there. Today 9/22/2024 I had my first bad encounter with Kristin shift supervisor. She doesn't greet you with a smile only with a sigh of being irritated. She has terrible customer service. She very rude and will move you out of the line fast for her own mistakes. Never apologized and was angry at me first asking for caramel after I paid for it. I walked in to get my drinks and was greeted by 2 of the guys who always provides great customer service with care. They made my drinks to perfection and told me to have a great day. Please remove Kristin from the front. She putting a Debbie Downer on my favorite coffee place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccinos

Makes 3 entire drinks for an employee who ordered after me alongside mine and makes mine wrong. Re makes it and puts 3 solid inches of whipped cream on the bottom. I paid for a venti and got maybe a talls worth of whip cream. Literally makes no fn sense. I only come here when I do laundry but honestly its worth it to go to safeway for starbucks at this point. Pay your workers better so you have more competent employees.

Food: 1

Service: 1

Terrible corporation

Atmosphere: 5

Food: 5

Service: 5

The tall is now smaller then the small at taco bell and twice as much.

Dropped by to get a coffee and someone not very welcoming said from the counter ONLY TAKING DRIVE THRU ORDERS. At least lock the front door if you are not taking walk-ins.

Service: 1

It seems that every time I come to this location something isn’t working

Atmosphere: 1

Food: 1

Service: 1

Mobile ordered 2 Mochas and a White Mocha. Got three white mochas. Typical for this location

Food: 4

Service: 1

The Lobby door was open, but the lobby itself was closed and this is at 2:00 in the afternoon, then the staff person wouldn't allow me to use stars on my card, so I had to pay for the large order that I anticipated using stars for with cash. I wasn't happy

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Frappuccinos, Veranda Blend

Amazing staff and nice vibe also the washroom does have a code, nice and clean

Atmosphere: 5

Food: 5

Service: 5