Starbucks
3090 El Cerrito Plaza, El Cerrito
(510) 524-8134
Recent Reviews
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Super slow and unstable wifi unfortunately
Atmosphere: 3
Food: 3
Service: 3
Brainless staffs seen ever … waited 20 minute for iced Americano then asked for it once I asked she said sorry and gave me the hot one while I ordered cold so then waited for it either and finally got a iced Americano in 25 minute . Thanks I do appreciate for nothing
Atmosphere: 2
Food: 3
Service: 1
I ordered my drink with no ice—this is what I received. The staff at this store were extremely rude. No apologies, no refills, and no refund offered. I’ve never had such a bad experience at any other Starbucks. If the barista can’t read the order instructions, the least they could do is fix the mistake.
Atmosphere: 1
Food: 1
Service: 1
One of the worst Starbucks store I have ever been to. The staff is very indifferent and no greetings and no response after you said thanks. Avoid it if I can
Atmosphere: 2
Food: 3
Service: 1
This Starbucks has upped their customer service game! Much better staff than before. Very friendly and attentive baristas. Only downside is no outlets.
Atmosphere: 5
Food: 5
Service: 5
Extremely rude and not helpful man in drive-through attempting to take our order. Will not return to this location.
Service: 1
I like here a lot, People r super friendly
Atmosphere: 5
Food: 5
Service: 5
They were weird about my tiny 7 lb really well be have quiet dog being in the shop. It always baffels me when coffee shops don't allow dogs because that's such a nice sat morning thing to do is grab coffee and walk your dog. The furniture is also dirty and cold and harsh. Not like other Starbucks, but in the end Starbucks already has pretty trash coffee so I won't be going back...
Atmosphere: 2
Food: 3
Service: 1
Trash. No power outlets, not a cafe--just shiddy coffee
Atmosphere: 1
Food: 1
Service: 1
Oi just wandering went was the last time they clean
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great team and service. The food and drinks are what you come to expect. My biggest concern is the cleanliness of the store in general but specifically the restroom. Without exaggerating, the restroom smell will make anyone vomit, not to mention that this restroom is always damp and muggy.
I have contacted Starbucks customer service as the reply from the moderator suggests that I do. I received an apology and a generic response but no resolution.
Atmosphere: 1
Food: 3
Service: 4
Not getting complementary coffee for Veterans Day lol
Atmosphere: 1
Food: 1
Service: 1
Slow service
Service: 1
The only good thing was the barista, very friendly and polite, the rest was all bad, the bathroom was super dirty and the whole place was generally dirty, the worst was the attention of the cashier. I like the coffee here but this time it was a very bad experience at this place.
Atmosphere: 1
Service: 2
Long wait for a single iced coffee. I wouldnt have been upset, however i noticed baristas were making coffees that were ordered 15-20 minutes after my order was places. Lack of organization was resulting in multiple upset customers besides myself as the baristas seemed to be making the most recent order before older orders
Atmosphere: 1
Food: 1
Service: 1
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