Chick-fil-A
$ • Fast Food, Salad, Chicken Shop
Hours:
3340 Santa Anita Ave, El Monte
(626) 313-0201
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
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It’s been a great experience every time with outstanding customer service!!! No complaints here—great job!!!
I used to love your food and made a point to treat myself whenever I’m near one. But the last 2 times I’ve been to different locations while traveling (I actually searched hotels with a nearby chick fil a), the chicken was so tiny I thought I got a mistake piece the first time. It was chewy and not good. Went to a different location and again, itty bitty chicken. Like half the size they had been in the past. You couldn’t see the chicken without picking up the bun, it was...read full review
Hey guys. Big Chick-fil-A fans here, so this one hurt a little. We waited while our food was being made, but everything came out cold. Cold fries, cold sandwiches, and drinks that were basically iced water. Even the side of pickles was only two, and the requested mayo was missing.
Tried calling to report it, but we’re still waiting to talk to a manager… and we’re still waiting…
Ratings
Menu
Hours
| Monday | 6:30AM - 10PM |
| Tuesday | 6:30AM - 10PM |
| Wednesday | 6:30AM - 10PM |
| Thursday | 6:30AM - 10PM |
| Friday | 6:30AM - 10PM |
| Saturday | 6:30AM - 10PM |
| Sunday | Closed |
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Chick-fil-A is a popular restaurant that generally offers good food, but the customer service experience can vary. While some customers have praised the helpful and friendly staff, others have encountered rude and indifferent employees. The restaurant's employees are often praised for their "my pleasure" responses, but there have been instances where the staff's attitude has been less than satisfactory.
The food at Chick-fil-A is consistently described as tasty and fresh. Customers have recently enjoyed the pleasant drive-thru experience, the convenient location off the freeway, and the larger size of the restaurant. The menu offers a variety of options, including the classic Waffle Fries, which are not always the crispiest but still satisfy the inner child. The staff has also been praised for providing great customer service, with one employee named Kelsey giving helpful suggestions on sauces and drinks.
Overall, Chick-fil-A provides a solid dining experience, with tasty food and generally good customer service, though the quality of the latter can vary depending on the individual location and staff.