Subway

11990 Garvey Ave, El Monte
(626) 279-1860

Recent Reviews

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Mauricio Valdez

The girl forgot to cook 2/3 of my subs!
Ordered 3, and the only sub cooked was the roasted sub. She was the only staff I saw there. They need more staffing.

Atmosphere: 1

Food: 1

Service: 1

Jazmyn Volanos

Her name was Ashley and she was very sloppy very rude. she dropped my sandwich and I began to tell her to change her gloves then I noticed a cut on her finger wrapped with a band aid although she had gloves on the band aid was dirty and wet...I asked since she dropped my sandwich and had to remake it if her coworker could make it..so refused and said no that the coworker had. Other things to do and if I didn't like it I could get out..she wasn't a manger nor a lead the co worker insisted that she just make the sandwhich and Ashley was bossing her around...and sent her to the back...I took my service else where..ashley was very very rudeee.....and I will never return.

Service: 5

OdraudE

Employees are great ?
Place is always clean ?
The #42 chicken salad wrap ? is off the HOOK! DELICIOUS. I'm always getting it every time I go.
Also the cheese steak wasn't bad at all "the outlaw" definitely worth comparing to Jersey Mike's cheese steaks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado

MariaEsther Mata

This place has in place where they having good days and they having bad days and they reflected upon the customers you need to work on customer service speak louder and smile more

Andres Casas

Sandwich was good but it was as expensive as Jersey Mike's.

Atmosphere: 5

Food: 5

Service: 5

Toribio Garcia

Employees are not being helpful enough when ordering something simple with answering with sarcastic towards customers ? ?

Atmosphere: 1

Food: 3

Service: 1

Bella Lorenaaa

I ordered my food and I made it a meal. And when I got it delivered the delivery guy said they didn’t have the chips I asked for nor the Gatorade I wanted. Smh. And that they tried calling me but “my phone number was disconnected”

David Houston

9.12.22. 2:28pmYoung lady working by her self really hates her job. Why work with an aditude of a teen aged brat ?Not only rude to me but also rude to the 2 other following customers

Rita Ballesteros

Didnt receive my lettuce or my avocado watered smashed tomatoes was my favorite place for freshness not tonight gave it a 2

Beatriz Martinez

Worst customer service, dirty restaurant, uneducated employees, never come back.?

Destiny Franco

I have been to this Subway multiple times, but today did it for me to write this review. I went in around 12:40pm, poured myself soda & noticed it was watered down. I told the female worker in the front counter about it & she simply looked at me & looked away. EVERYTIME I see her face she looks miserable. Which makes my experience not so enjoyable! So once I got the cold shoulder I asked her what her name was since she didn’t follow work protocol as well & didn’t have her badge on her, she then said “oh yeah the Dr. Pepper is out” then I repeated my question & she hesitates & states it’s “Nicky” didn’t sound believable but Subway do your company a favor & have her doing dishes instead! No one needs an unpleasant face to go with a decent meal. It ruins it all. But overall the gentleman who made my order during the same time was very on it, very kind, & made me not so upset overall! He deserves to handle the public.

Robert Anthony

I usually NEVER leave reviews but I feel like I need to.Today at around 8:20pm i went into subway at this exact location and ordered a protein style bowl. the guy was nice and was helpful but the woman there named "Edith" was VERY RUDE.I asked for pepper jack cheese to be added and she said "ughh we don't do that only sprinkle cheese go on protein bowls and salads." I even offered to pay extra. She sighed and slapped my cheese aggressively onto the protein bowl."EDITH" was very rude and bad customer service, she should definitely be trained in customer service Edicate. The guy on shift tonight was nice.6/30/2022 at around 820pm.

John Castillo

Horrible service i order the 11 and she wanted to put all the veggies in it when i only wanted lettuce... over weight lady very disrespectful to describe her she has beat up ears and over weight horrible service miserable

Samantha Casillas

probably the worst subway I’ve ever been to, the employees don’t even greet you when you walk in. I ordered soups and the girl who served me didn’t fill them up all the way, soup comes with crackers she didn’t even bother saying I’m sorry we’re out of crackers just packs my soup and I ask her for crackers and says “we out of them”. Been there a few times already and they still haven’t restocked them. Her attitude was so bad. I got a fountain drink the coke was basically water I asked them if they can help me out and they cared about making themselves a sandwich then helping me out. So unprofessional. If I can give this no stars I would. If you’re going to be working with customer service attitude needs to change or get another job bc they seem miserable there.

Carmen Michelle Jr (Blondie)

Good staff better food I highly recommend

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