I had a bit of a rough start this morning when I showed up to pick up my UberEats order for breakfast, only to realize it had been placed at a different location across town. I was frustrated and running late to work, but Jessica, one of the staff members, immediately noticed my situation and went above and beyond to help.
She kindly spoke with her manager and they were both incredibly accommodating, agreeing to fulfill the order on the spot despite the mix-up. Thanks to their understanding and quick action, I was able to get my food and still make it to work on time.
BIG shoutout to Jessica and the entire team for their excellent customer service. It’s rare to find people who genuinely care and are willing to go the extra mile. Thank you!
And the food was great as usual!
Roberta Holts
Good morning & Happy Sunday! 🌞 If you're ever in El Segundo, CA, PLEASE stop by BRUXIE. I believe they got it right...food, service & laid back atmosphere. The best Manager is Ty, he is truly a vibe! He's attentive & has a fabulous personality! If things start at the top & trickle down, then Kiersten definitely is absolute Gold! She greeted us with the purest spirit, infectious smile & warmest personality I've seen in quite a while. I worked in fast food while in high school & I understand the mechanics within the food industry. They make it look as easy as riding a bike! The food definitely hit the spot! Take a look at my before & after. ...I had a cold brew coffee-Vanilla- Lavender & a Grilled Chicken Ranch BLT with no mayo. When I tell you it was savory! The chicken was tender & the waffle is always flavorful. We came early in the a.m., so parking wasn't an issue. But, just know, this is a popular area & you may have to park in the structure. It's not far, & after eating this delicious food, you may want to walk it off...🤣 Kudos to BRUXIE!
Cynthia Gillam
Excellent food and customer service. Great staff. Bathrooms clean and decorative. Definitely coming back.
Theodore Wu
Came during happy hour and was happy to get the loaded fries deal. They were accommodating and allowed me to swap the fries for the tots. Food was delicious. Picture speaks for itself.
Tom Nagelin
Need metal silverware. The food was outstanding, very creative menu. Staff was really friendly and attentive, nice location, then they hand you a plastic fork that bends when you try to cut your chicken . . . really takes away from the otherwise very pleasant experience. I’ll be back! (And I’ll bring my own fork. :)
Kid-friendliness: Had a coloring station set up. Nice!
Atmosphere: 3
Food: 5
Service: 5
Tameka Thomas
This was a nice atmosphere an had good customer service. Food was delicious an tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Waffle
Sheronn Belle
I didn't like the waffle but the chicken was perfect (the meat was tender and seasoned well). The tator tots were also good
Atmosphere: 5
Food: 5
Service: 5
Charles Taylor (FudgyDRS)
Nashville sandwich was pitifully sad. Hella salty, not spicy, falls apart before it got to me, crispy thin and bland waffle. Eat here her if you think the Mexican food restaurant next to it is good.
Atmosphere: 3
Food: 1
Service: 4
Spencer R
Came here for the first time and will be coming back for more! At first I had mild expectations but you can't beat such good quality seasoned chicken not to mention the crispiest fluffiest waffles enough to feed 5 people! Plus this place is near where we live and has to be the best breakfast/brunch/lunch in the city! Sorry for the picture I didn't have time to take pictures because I destroyed the chicken and waffles under 20 mins ?.
Atmosphere: 4
Food: 5
Service: 5
Karla Canelo
Definitely coming back! We order chicken and waffles and let me tell you we’re DELICIOUS ? this is very different from any other waffle you’ve ever tried before, is not as sweet and the chicken is very very good. Very satisfied.
Also order the creme brulee waffle and it was ??
Also shoutout to the place being not clean but neat
Good food and service! Can’t beat it. I recommend the breakfast burrito.
Atmosphere: 5
Food: 5
Service: 5
Анастасія Харитон
Nice place with delicious food. We ordered chicken and waffles, I didn’t really like waffles (too crispy, “airy” and oily but it’s just my subjective opinion). But chicken was crispy outside and so juicy and tender inside. They also give you warm maple syrup and sauces. Our order was prepared really fast. There is also a huge TV inside so you can watch baseball while eating. A lot of seats and parking.
Atmosphere: 5
Food: 4
Service: 5
Leif Marshall
Good food and service! Can’t beat it. I recommend the breakfast burrito.
Atmosphere: 5
Food: 5
Service: 5
Ethan Allen
Got a brioche breakfast sandwich, seemed a little small and having bacon bits instead of a piece of bacon was kind of a bummer but was good. Cold brew coffee was really good. Will come back for the chicken and waffles. The wine selection was really good. Might have to come back just to hang out and have some wine. The staff was so friendly and helpful.
Atmosphere: 5
Food: 4
Service: 5
Don Chambers
Great fried chicken and very good waffles with hot honey!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken and Waffle, Fried Chicken Waffle Sandwich, Tater Tots
I had a bit of a rough start this morning when I showed up to pick up my UberEats order for breakfast, only to realize it had been placed at a different location across town. I was frustrated and running late to work, but Jessica, one of the staff members, immediately noticed my situation and went above and beyond to help.
She kindly spoke with her manager and they were both incredibly accommodating, agreeing to fulfill the order on the spot despite the mix-up. Thanks to their understanding and quick action, I was able to get my food and still make it to work on time.
BIG shoutout to Jessica and the entire team for their excellent customer service. It’s rare to find people who genuinely care and are willing to go the extra mile. Thank you!
And the food was great as usual!
Good morning & Happy Sunday! 🌞 If you're ever in El Segundo, CA, PLEASE stop by BRUXIE. I believe they got it right...food, service & laid back atmosphere. The best Manager is Ty, he is truly a vibe! He's attentive & has a fabulous personality! If things start at the top & trickle down, then Kiersten definitely is absolute Gold! She greeted us with the purest spirit, infectious smile & warmest personality I've seen in quite a while. I worked in fast food while in high school & I understand the mechanics within the food industry. They make it look as easy as riding a bike!
The food definitely hit the spot! Take a look at my before & after. ...I had a cold brew coffee-Vanilla- Lavender & a Grilled Chicken Ranch BLT with no mayo. When I tell you it was savory! The chicken was tender & the waffle is always flavorful.
We came early in the a.m., so parking wasn't an issue. But, just know, this is a popular area & you may have to park in the structure. It's not far, & after eating this delicious food, you may want to walk it off...🤣
Kudos to BRUXIE!
Excellent food and customer service. Great staff. Bathrooms clean and decorative. Definitely coming back.
Came during happy hour and was happy to get the loaded fries deal. They were accommodating and allowed me to swap the fries for the tots. Food was delicious. Picture speaks for itself.
Need metal silverware. The food was outstanding, very creative menu. Staff was really friendly and attentive, nice location, then they hand you a plastic fork that bends when you try to cut your chicken . . . really takes away from the otherwise very pleasant experience. I’ll be back! (And I’ll bring my own fork. :)
Kid-friendliness: Had a coloring station set up. Nice!
Atmosphere: 3
Food: 5
Service: 5
This was a nice atmosphere an had good customer service. Food was delicious an tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Waffle
I didn't like the waffle but the chicken was perfect (the meat was tender and seasoned well). The tator tots were also good
Atmosphere: 5
Food: 5
Service: 5
Nashville sandwich was pitifully sad. Hella salty, not spicy, falls apart before it got to me, crispy thin and bland waffle. Eat here her if you think the Mexican food restaurant next to it is good.
Atmosphere: 3
Food: 1
Service: 4
Came here for the first time and will be coming back for more! At first I had mild expectations but you can't beat such good quality seasoned chicken not to mention the crispiest fluffiest waffles enough to feed 5 people! Plus this place is near where we live and has to be the best breakfast/brunch/lunch in the city! Sorry for the picture I didn't have time to take pictures because I destroyed the chicken and waffles under 20 mins ?.
Atmosphere: 4
Food: 5
Service: 5
Definitely coming back! We order chicken and waffles and let me tell you we’re DELICIOUS ? this is very different from any other waffle you’ve ever tried before, is not as sweet and the chicken is very very good. Very satisfied.
Also order the creme brulee waffle and it was ??
Also shoutout to the place being not clean but neat
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good food and service! Can’t beat it. I recommend the breakfast burrito.
Atmosphere: 5
Food: 5
Service: 5
Nice place with delicious food. We ordered chicken and waffles, I didn’t really like waffles (too crispy, “airy” and oily but it’s just my subjective opinion). But chicken was crispy outside and so juicy and tender inside. They also give you warm maple syrup and sauces. Our order was prepared really fast. There is also a huge TV inside so you can watch baseball while eating. A lot of seats and parking.
Atmosphere: 5
Food: 4
Service: 5
Good food and service! Can’t beat it. I recommend the breakfast burrito.
Atmosphere: 5
Food: 5
Service: 5
Got a brioche breakfast sandwich, seemed a little small and having bacon bits instead of a piece of bacon was kind of a bummer but was good. Cold brew coffee was really good. Will come back for the chicken and waffles. The wine selection was really good. Might have to come back just to hang out and have some wine. The staff was so friendly and helpful.
Atmosphere: 5
Food: 4
Service: 5
Great fried chicken and very good waffles with hot honey!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken and Waffle, Fried Chicken Waffle Sandwich, Tater Tots
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