Chipotle Mexican Grill

It was amazing, I am from Australia and I wish we had you guys there. Customer Service was exceptional and the food was so big and espectacular. We will be back.

Atmosphere: 5

Food: 5

Service: 5

My order was incorrect. I did not receive what I ordered, and the items I received were overly salty and spicy, making them inedible for me. This meal is not what I paid for. incorrect items/order.

Atmosphere: 1

Food: 1

Service: 1

Afternoon supervisor is rude and food quality is bad. Restaurant needs to go through inspection.

Atmosphere: 1

Food: 1

Service: 1

Has a la vibe! Well lit too.

Atmosphere: 4

Food: 4

Service: 4

I really like this location and I think it’s a good value. They usually go through the line very quickly and the prices are good.
The staff could slow down a little and listen better though. Seems like they don’t understand the word ‘light’.

And the Guacamole is too expensive.

Atmosphere: 4

Food: 5

Service: 4

Who ever made my chicken bowl and my sons burrito at 7:40pm today. Thank you!!! Best service ive gotten at Chipotle hands down

Atmosphere: 5

Food: 5

Service: 5

Great customer service and friendly staff

Atmosphere: 5

Food: 5

Service: 5

Last night, August 4, 2025, I waited in a long line at Chipotle in El Segundo with not enough employees making meals for customers. I finally got my chance to order food and there was NO SALAD DRESSING. I LEFT CHIPOTLE AND BOUGHT FOOD AT TACO BELL!

Rude and system down , they are so unprepared

Relatively satisfied.

Atmosphere: 5

Food: 4

Service: 4

Management here is top-notch. I work nearby and walk here for lunch all the time and it's always a great experience. The food is always fresh and quickly served. This is probably one of the best Chipotle locations in SoCal.

Atmosphere: 5

Food: 5

Service: 5

Leaving this review because I only received a half order of my bowl. I ordered for pickup on my way to work, service was exceptional when I walked in, but I get to work, sit down to eat and the bowl is so poorly thrown together and only half full. Seems like because I ordered to go, they decided to significantly reduce the portion sizes. Won’t be back here again!

Atmosphere: 2

Food: 1

Service: 5

I placed a catering order with Chipotle that was supposed to include three meats. Only two were delivered. I may not be an expert in identifying every type of meat by sight—but I can count to three. Unfortunately, it seems their manager can’t.

Update:
Yeah - I’m not going to reach out to your customer care service. The amount of time we would have to waste on this from our side is not worth it. I just won’t recommend you guys for our corporate events again. Consider yourselves blacklisted.

Atmosphere: 1

Food: 2

Service: 1

Cold, undercooked chicken in my pickup order with missing items. My salad had no lettuce wtf. I've had issues at this location before. Never again.

Atmosphere: 3

Food: 1

Service: 1

Rice is undercooked, trash cans never cleaned up

Atmosphere: 2

Food: 1

Service: 2