Chipotle Mexican Grill

Great customer service and friendly staff

Atmosphere: 5

Food: 5

Service: 5

Last night, August 4, 2025, I waited in a long line at Chipotle in El Segundo with not enough employees making meals for customers. I finally got my chance to order food and there was NO SALAD DRESSING. I LEFT CHIPOTLE AND BOUGHT FOOD AT TACO BELL!

Rude and system down , they are so unprepared

Relatively satisfied.

Atmosphere: 5

Food: 4

Service: 4

Management here is top-notch. I work nearby and walk here for lunch all the time and it's always a great experience. The food is always fresh and quickly served. This is probably one of the best Chipotle locations in SoCal.

Atmosphere: 5

Food: 5

Service: 5

Leaving this review because I only received a half order of my bowl. I ordered for pickup on my way to work, service was exceptional when I walked in, but I get to work, sit down to eat and the bowl is so poorly thrown together and only half full. Seems like because I ordered to go, they decided to significantly reduce the portion sizes. Won’t be back here again!

Atmosphere: 2

Food: 1

Service: 5

I placed a catering order with Chipotle that was supposed to include three meats. Only two were delivered. I may not be an expert in identifying every type of meat by sight—but I can count to three. Unfortunately, it seems their manager can’t.

Update:
Yeah - I’m not going to reach out to your customer care service. The amount of time we would have to waste on this from our side is not worth it. I just won’t recommend you guys for our corporate events again. Consider yourselves blacklisted.

Atmosphere: 1

Food: 2

Service: 1

Cold, undercooked chicken in my pickup order with missing items. My salad had no lettuce wtf. I've had issues at this location before. Never again.

Atmosphere: 3

Food: 1

Service: 1

Rice is undercooked, trash cans never cleaned up

Atmosphere: 2

Food: 1

Service: 2

Chipotle seemed to be understaffed in the front… maybe in general. Ordered for pick up but ate inside and they did me very dirty with the portion amount. Cashier service was not welcoming but very understandable. Only 1 cashier and 1 making the orders so I get the stress. Men’s restroom stunk so bad as well.

Atmosphere: 4

Food: 5

Service: 3

Consistently skimps. You can also count on seeing at least 1 homeless person coming in and grabbing shit out the trash each visit.

Totally dirty and with zero cleaning on the tables, was there with a friend and there was not a single one table that was clean, besides several were empty.
I think it should be a to go place. Bad management.

Atmosphere: 1

Food: 3

Service: 2

very friendly and attentive staff, food is great as always

Atmosphere: 4

Food: 5

Service: 5

Great spot and above average when comparing this to other locations!

Atmosphere: 5

Food: 5

Service: 5

This is the best Chipotle to ever exist!! I wish I didn't have to move away from it :(

Atmosphere: 5

Food: 5

Service: 5