Cold Stone Creamery

Shrinkflation!!! The ice cream is good for sure. However, if I'm going to pay 10 bucks for a cup of ice cream, it better be almost overflowing. The last few times I've been to this location, I get a "like it" portion at the "love it" price. (That's a small in a medium cup for a medium price.) At these prices the owner needs to make sure customers are getting a full portion. I won't be patronizing this location again.

Atmosphere: 4

Food: 3

Service: 3

I walked in 10 minutes before closing time tonight right behind another couple and the employee turned me away, saying the couple in front of me of them was the last customers.

Atmosphere: 1

Service: 1

The ice cream is so overpriced and the ice cream texture is not good

Colin was very helpful and nice

Ice cream is made fresh in-house daily with easy ordering on their app and plenty of seating inside or out.

Fav to go place for ice cream in el segundo. I love their sweet cream flavor. Folks working are cool. Try it.

I took my kids and my sister with her kids here (total of 9). I used to love this place but today I was very disappointed. A signature „like it“ costs now $7.99. I picked a founders favorite and it was super runny, almost like a soup. We asked if 2 of the kids could have a sample and were told that they don’t do samples anymore. We wanted to make sure they like the flavor before purchasing.Also the staff was not familiar at all with the app and the current promotions.Not sure if we will go as often anymore as we used to.

Staff is always super friendly!

Took the girls out for Blimpies sandwiches and ice cream, all of it was Great! Especially the ice cream, staff was very friendly and attentive to everything. This is a must visit if you truly love ice cream!

My family arrived at 8:55 after a birthday dinner to celebrate with ice cream. The shop closes at 9:30. I ordered a shake and was told there is no more "shake mix". I then ordered coffee ice cream with raspberries. The raspberries sitting out were inedible, mushy, soggy, and gross. I was told that that they would not serve edible raspberries until all the ones sitting out were served. I pointed out they were inedible and would be thrown out in a 1/2 hour. The male behind the counter refused to serve edible raspberries, so I ordered strawberries instead. The combo was ok.

Asked the girl just now to add a scoop of mint in my coffee lovers. As I walked over to the register I noticed she did not add the scoop of mint. I reminded her she quickly copped an attitude and ugh do you want a scoop or half in the mix. I responded just one scoop and throws the remaining batter of ice cream away with an attitude. I have been coming here for years and have never been treated this poorly. Time to find a new place.

Still requiring masks after mandate has been lifted. Guess they don't need business.

Great service and great ice cream.

Ok this time. Staff needs more training in chopping into smaller bites.

Great ice cream