Smoky Hollow Coffee Roasters

Tried this place a few times as had to be in the building for a week. The croissants were hard and it was impossible to sit in there and drink coffee with head-banging music at 9:00 am cranked up super loud. The women that work here are clueless as to customer service and act like they’re doing you a favor getting what you order. It really is a shame as there is a very prominent rehab facility next door and this would be perfect for patients to relax and enjoy a bite.

The food is good The customer service SUCKS.👎🏿👎🏿👎🏿

Yea these people suck at customer service and food delivery timing. A simple sandwich takes half an hour to make. Kind of defeats the purpose of having them in a corporate building where people are trying to grab and go. AND they got the sandwich wrong multiple times even after that. No sense of urgency or quality at all.

Atmosphere: 2

Food: 3

Service: 1

Undisclosed fee added to transactions. Food was okay if a bit slow. Cofffe was okay.

Atmosphere: 1

Food: 2

Service: 4

It has been almost 30m and I still haven’t gotten a simple “Imperial Breakfast”. Very low foot traffic as well. No reason for some eggs bacon and hash browns to take this long..

Atmosphere: 4

Food: 3

Service: 3

Very nice coffee and environment

Atmosphere: 5

Food: 5

Service: 5

The food is good and the staff are very friendly; especially John.

Atmosphere: 5

Food: 5

Service: 5

Smokey Hollow is convenient, quick and has an ambiance that is super chill and welcoming. The cafe is located in a building that’s walking distance from everything so no matter where I order from, my food will be hot and ready. If the food is not ready, there is a courtyard there where you can play ping pong, corn hole, or miniature golf while waiting. Plus the staff Johnny and Kush need a shoutout as they are pleasant and make amazing coffee drinks. I love working in this building and this one of the best amenities offered so prop to the building management team as well!

Atmosphere: 5

Food: 5

Service: 5

Love this place! The coffee and food offerings are such a blessing in this area. Owner Dale is a great guy and the staff is very friendly. People seem to like it so much it’s some times busy at peak.

Atmosphere: 5

Food: 5

Service: 4

Two options for vegan baked goods, both were yummy

Parking: 15 minute parking only

Atmosphere: 4

Food: 5

Service: 5

Poor logistics, ok food.Coordination is poor - frequently miss online orders and are always backed up at lunch. Example: I placed an online order at 830am for pickup at 11 am. I show up and it turns out they didn’t look at it, so I had to wait 20 min for food. This has happened about 50% of the time I’ve ordered.Pastries and coffee is fine. Food (sandwiches) is inconsistent. Sometimes great, sometimes disappointing.

Atmosphere: 4

Food: 3

Service: 2

Great coffee and food, but the lost the good part of my online order… took them 10 minutes to realize the chef wasn’t prepping it. Minimal remorse. Been waiting now 20 minutes since I got here.

Atmosphere: 4

Food: 4

Service: 1

You can meet the most rude staff ever.

Great spot. Good food. Good coffee. Friendly service. No Parking for a longer visit ?