Jack in the Box

4080 San Pablo Dam Rd, El Sobrante
(510) 223-3354

Recent Reviews

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Nathan Voorhies

I wanted to share my experience from Jack in the Box on 11/18 after submitting a mobile app refund request on 11/16 and not being able to reach anyone. When I returned today, I was immediately greeted by Manager Olga P. and her amazing team — and let me just say, their customer service was next level.

Olga welcomed me with a smile, listened to my situation, and made sure everything was handled quickly and professionally. The employees were just as friendly, making sure I left completely satisfied. Their positive energy, great communication, and genuine care really stood out.

I’ve been coming to this location for years, and this is exactly why — the staff here always goes above and beyond. Huge shoutout to Olga P. and the whole crew for turning my day around and reminding me why I love this place.

Highly recommend this location! 👏🙌

Atmosphere: 5

Food: 5

Service: 5

Shum Fong

Drive through for tacos and sandwiches

Food: 5

Service: 4

Papa Runt

Spicy chicken w cheese

Nancy Burke

Wonderful staff.

Atmosphere: 5

Food: 5

Service: 5

Kristina Battle

We do not have this restaurant where we live and the food was sooooo good! I wish we had one now!

Atmosphere: 5

Food: 5

Service: 5

Alex Bondy

Food was made quickly and staff were kind

Atmosphere: 5

Food: 3

Service: 5

Rajbir Johal

We went there n order that was not the one my kids want n we got went back n they don’t refund n no any sorry just take the stuff back it was upsetting for kids

Erika Tobar

Best place ever my tacos was super hot and my warp was yummy spicy crispy…also my Churros delicious thank you guys costumers services so friendly

Atmosphere: 5

Food: 5

Service: 5

Jason Davis

Great service.

Food: 5

Service: 5

david michael

You gotta love her Jack in the Box that's 24 hours

Atmosphere: 5

Food: 5

Service: 5

Computer Tutor Tam

small place it’s hard to get in the drive-through but friendly people

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Extreme Sausage Sandwich Combo

Kathy f

Drive thru was fast, got my usual onion rings, sweet tea this time but there frozen drinks are awesome. ☮️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sourdough Jack

ashlie clay

This jack in the box is clean and quick in service and Ms Olga is fantastic she is kind and thorough thanks again ?

Atmosphere: 5

Food: 5

Service: 5

Sandra I Gomez Rivera

Worse customer service, Bad service. Got my order wrong and when I asked to be corrected. I was given huge attitude. Won't be returning here.

Atmosphere: 1

Food: 1

Service: 1

Sandra Gomez

Worse customer service, Bad service. Got my order wrong and when I asked to be corrected. I was given huge attitude. Won't be returning here.

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