I wanted to share my experience from Jack in the Box on 11/18 after submitting a mobile app refund request on 11/16 and not being able to reach anyone. When I returned today, I was immediately greeted by Manager Olga P. and her amazing team — and let me just say, their customer service was next level.
Olga welcomed me with a smile, listened to my situation, and made sure everything was handled quickly and professionally. The employees were just as friendly, making sure I left completely satisfied. Their positive energy, great communication, and genuine care really stood out.
I’ve been coming to this location for years, and this is exactly why — the staff here always goes above and beyond. Huge shoutout to Olga P. and the whole crew for turning my day around and reminding me why I love this place.
Highly recommend this location! 👏🙌
Atmosphere: 5
Food: 5
Service: 5
Shum Fong
Drive through for tacos and sandwiches
Food: 5
Service: 4
Papa Runt
Spicy chicken w cheese
Nancy Burke
Wonderful staff.
Atmosphere: 5
Food: 5
Service: 5
Kristina Battle
We do not have this restaurant where we live and the food was sooooo good! I wish we had one now!
Atmosphere: 5
Food: 5
Service: 5
Alex Bondy
Food was made quickly and staff were kind
Atmosphere: 5
Food: 3
Service: 5
Rajbir Johal
We went there n order that was not the one my kids want n we got went back n they don’t refund n no any sorry just take the stuff back it was upsetting for kids
Erika Tobar
Best place ever my tacos was super hot and my warp was yummy spicy crispy…also my Churros delicious thank you guys costumers services so friendly
Atmosphere: 5
Food: 5
Service: 5
Jason Davis
Great service.
Food: 5
Service: 5
david michael
You gotta love her Jack in the Box that's 24 hours
I wanted to share my experience from Jack in the Box on 11/18 after submitting a mobile app refund request on 11/16 and not being able to reach anyone. When I returned today, I was immediately greeted by Manager Olga P. and her amazing team — and let me just say, their customer service was next level.
Olga welcomed me with a smile, listened to my situation, and made sure everything was handled quickly and professionally. The employees were just as friendly, making sure I left completely satisfied. Their positive energy, great communication, and genuine care really stood out.
I’ve been coming to this location for years, and this is exactly why — the staff here always goes above and beyond. Huge shoutout to Olga P. and the whole crew for turning my day around and reminding me why I love this place.
Highly recommend this location! 👏🙌
Atmosphere: 5
Food: 5
Service: 5
Drive through for tacos and sandwiches
Food: 5
Service: 4
Spicy chicken w cheese
Wonderful staff.
Atmosphere: 5
Food: 5
Service: 5
We do not have this restaurant where we live and the food was sooooo good! I wish we had one now!
Atmosphere: 5
Food: 5
Service: 5
Food was made quickly and staff were kind
Atmosphere: 5
Food: 3
Service: 5
We went there n order that was not the one my kids want n we got went back n they don’t refund n no any sorry just take the stuff back it was upsetting for kids
Best place ever my tacos was super hot and my warp was yummy spicy crispy…also my Churros delicious thank you guys costumers services so friendly
Atmosphere: 5
Food: 5
Service: 5
Great service.
Food: 5
Service: 5
You gotta love her Jack in the Box that's 24 hours
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
small place it’s hard to get in the drive-through but friendly people
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Extreme Sausage Sandwich Combo
Drive thru was fast, got my usual onion rings, sweet tea this time but there frozen drinks are awesome. ☮️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack
This jack in the box is clean and quick in service and Ms Olga is fantastic she is kind and thorough thanks again ?
Atmosphere: 5
Food: 5
Service: 5
Worse customer service, Bad service. Got my order wrong and when I asked to be corrected. I was given huge attitude. Won't be returning here.
Atmosphere: 1
Food: 1
Service: 1
Worse customer service, Bad service. Got my order wrong and when I asked to be corrected. I was given huge attitude. Won't be returning here.
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