My husband and I went to Buffalo Wild Wings today. This was our first time eating at this location. First off I want to say even tho they were very busy our waitress Madison was fantastic. She was very knowledgeable , kind, and did an amazing job. She had multiple tables and was able to keep up. With our high demand lol Another table near us over heard us talking comment to us that they agreed she was great. Apparently they are regulars and said they always ask for her. We will be returning and asking for her as well. The food she recommended was good and the drinks were pretty good as well.
Atmosphere: 5
Food: 5
Service: 5
Grace A
My son wanted buffalo wild wings for our holiday party! We had a variety of wings and appetizers. My favorite were the cauliflower wings with honey BBQ with extra carrots & celery. Those little bread knots dipped in beer cheese are also the bomb. The Asian zing sauce was also a favorite at the table! Can't wait to try more sauces on tgose cauliflower wings in the future!
The food was pretty dry and bland The service is bad The chicken was dry Drinks were watered down Badly seasons food The place was dirty and noisy place If there was a half start review I would have chosen it.
Atmosphere: 1
Food: 1
Service: 1
Az Az
⭐☆☆☆☆
Absolutely disappointed. The service was basically nonexistent, with long waits, no check-ins, and staff seemed uninterested in helping at all. The wings were extremely bland, barely seasoned, and definitely not worth the hype. Portions were surprisingly small for the price, leaving me still hungry. To make things worse, the place felt dirty, with sticky tables, messy floors, and an overall unclean environment that made the experience uncomfortable. Overall, terrible value and an unpleasant visit. I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Ronniejoe Morris
We sat at the High tops and the server was OK and her trainee was doing his best, but the service overall was subpar. We waited 20 minutes for water and after that it took an additional 15 minutes for our drinks. The food came out cold and we had to ask a couple times for napkins, utensils, and refills on water. It didn't look busy so it's hard to understand why the service was so slow. As a former server myself, the steps of service just did not seem to be met at this location. I will say that the order did come out mostly correct. The timing of everything was just not what it should have been.
Atmosphere: 3
Food: 2
Service: 1
Mark Quimbo
This location seemed fun and vibrant and the music was a mix of EDM and pop. The food was in par to what buffallow wild wings is good for. The waitress was attentive and very nice so I have to admit that was the reason why this was 3 starts. She was nice and ensured we got our food in time. Overall, good food, decent music, and cool waitress that we had. Luckily they had a deal where we buy wings and the other set of wings was half off. That was a nice surprise.
Atmosphere: 3
Food: 4
Service: 3
COURTNEY PIERCE
I placed my order through the app and it was supposed to be ready at 2:56 PM. I arrived at 2:55, went to the pickup window, and pressed the “push once for service” button like the sign says. Nobody came. I waited several minutes and pressed it again, and still no one showed up. I watched at least five or six cars go through the drive-thru while I stood there with zero acknowledgment.
At 3:05 someone finally came to the window, which at least let me tell them I had an order ahead. After that, I had to wait another five minutes just for them to make the drinks. I didn’t leave until 3:10 for something that was supposed to be done before I even arrived. There is no point in offering a pickup window if nobody checks it.
I don’t say this lightly. I come to Dutch Bros every single day, minus maybe one day a week. I genuinely enjoy Dutch Bros and I choose it over Starbucks on purpose. But this has been happening a lot recently, even when there is no line or rush. It has become a recurring issue and it is not worth this kind of wait.
I understand being busy, but this is getting ridiculous. Just a couple of weeks ago, I was given two drinks that were literally only milk with no coffee in them. Mistakes happen, but the combination of long waits, no acknowledgment, and repeated errors is too much.
I really enjoy Dutch Bros, but this location needs to do better. The pickup window service is consistently unreliable and extremely frustrating.
Atmosphere: 1
Food: 1
Service: 1
Ashna Singh
We ordered a takeout from this location today and we were helped by Landon who was amazing. It was quite busy and there were people in and out, and he helped and greeted everyone that walked in and everyone that was leaving his assistance was amazing. In between helping customers in person, he was also answering the phone. Taking orders explaining the menu. So I had to leave this Review for Landon because it is rare to see this type of service nowadays. Thank you for your assistance today. I do hope that you do get recognized for the service that you provide your customers. Above and beyond! Thank you
Atmosphere: 5
Food: 5
Service: 5
Adam Maatoug
Food is good and good atmosphere however the customer service is in decline, been a regular customer of this place and was there first day they opened and what a huge difference from the till now. 500 percent backward
Have been here a couple times. Service is slow. Burgers not bad. This time had nachos and onion rings which were just awful. Tasted rancid. Had add on of guacamole which was simply a tablespoon sized chunk of hard avocado (2 bucks) for which had to request a knife to cut it up just to try to eat it. Not palatable. Food tasted as if it had sat for awhile waiting to come out. Onion rings were soggy. Nachos were soggy. Waitress was sweet but can't make up for the slowness or the failures of the kitchen. Would not recommend for more than watching sports and having a drink.
Atmosphere: 3
Food: 2
Service: 4
E Lovely
Do not order here with door dash, your fries will be old and cold and they will “say” that they will refund but never do it. The other food is just ok.
incredibly rude staff, i had simply asked for a glass of water, as i was very dehydrated from the very long walk 🚶♂️ i was on. i thought, 'ok, it may be a few minutes past their closing time and yeah, I'm not actually ordering anything BUT! but, I would think that as fellow human beings they would have the empathy to give a seriously parched guy like myself a glass of water.' i was first told no by the receptionist/waitress until she finally gave in and went to ask her bartender for a glass of water. which was immediately then escalated up to what i assume was the manager, like I seriously have no idea why the decision to give some water to a dehydrated young man needed to be such a high up decision... anyways he also tells me no, and its only after i insist and explain how i have been walking many miles and have had no water that he decides to grant me a small room temperature paper cup of water, but get this, only after i go to the lobby area, in between the first and second door into the restaurant. I'm not sure how my need for hydration could have perhaps affected their comfort in having me in the restaurant, but I've been finding it a little difficult to not take it personally. i wasn't acting belligerently, i had not drank any alcohol that evening, i just needed water, with ice ideally? this was treated as an unreasonable expectation and i was nearly turned away. do not come here if you desire hospitality and pleasant interactions with staff as you will not find it here. 1/10
Atmosphere: 1
Food: 3
Service: 1
Justin Howard
Order over 30 minutes late. Service nonexistent. Avoid this location like the plague.
Waiter was amazing, pleasant and just fun
Atmosphere: 5
Food: 4
Service: 5
My husband and I went to Buffalo Wild Wings today. This was our first time eating at this location. First off I want to say even tho they were very busy our waitress Madison was fantastic. She was very knowledgeable , kind, and did an amazing job. She had multiple tables and was able to keep up. With our high demand lol Another table near us over heard us talking comment to us that they agreed she was great. Apparently they are regulars and said they always ask for her. We will be returning and asking for her as well. The food she recommended was good and the drinks were pretty good as well.
Atmosphere: 5
Food: 5
Service: 5
My son wanted buffalo wild wings for our holiday party! We had a variety of wings and appetizers. My favorite were the cauliflower wings with honey BBQ with extra carrots & celery. Those little bread knots dipped in beer cheese are also the bomb. The Asian zing sauce was also a favorite at the table! Can't wait to try more sauces on tgose cauliflower wings in the future!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Tater Tots, Onion Rings, Cheddar Cheese Curds, Everything Pretzel Knots
The food was pretty dry and bland
The service is bad
The chicken was dry
Drinks were watered down
Badly seasons food
The place was dirty and noisy place
If there was a half start review I would have chosen it.
Atmosphere: 1
Food: 1
Service: 1
⭐☆☆☆☆
Absolutely disappointed. The service was basically nonexistent, with long waits, no check-ins, and staff seemed uninterested in helping at all. The wings were extremely bland, barely seasoned, and definitely not worth the hype. Portions were surprisingly small for the price, leaving me still hungry. To make things worse, the place felt dirty, with sticky tables, messy floors, and an overall unclean environment that made the experience uncomfortable. Overall, terrible value and an unpleasant visit. I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
We sat at the High tops and the server was OK and her trainee was doing his best, but the service overall was subpar. We waited 20 minutes for water and after that it took an additional 15 minutes for our drinks. The food came out cold and we had to ask a couple times for napkins, utensils, and refills on water. It didn't look busy so it's hard to understand why the service was so slow. As a former server myself, the steps of service just did not seem to be met at this location. I will say that the order did come out mostly correct. The timing of everything was just not what it should have been.
Atmosphere: 3
Food: 2
Service: 1
This location seemed fun and vibrant and the music was a mix of EDM and pop. The food was in par to what buffallow wild wings is good for. The waitress was attentive and very nice so I have to admit that was the reason why this was 3 starts. She was nice and ensured we got our food in time. Overall, good food, decent music, and cool waitress that we had. Luckily they had a deal where we buy wings and the other set of wings was half off. That was a nice surprise.
Atmosphere: 3
Food: 4
Service: 3
I placed my order through the app and it was supposed to be ready at 2:56 PM. I arrived at 2:55, went to the pickup window, and pressed the “push once for service” button like the sign says. Nobody came. I waited several minutes and pressed it again, and still no one showed up. I watched at least five or six cars go through the drive-thru while I stood there with zero acknowledgment.
At 3:05 someone finally came to the window, which at least let me tell them I had an order ahead. After that, I had to wait another five minutes just for them to make the drinks. I didn’t leave until 3:10 for something that was supposed to be done before I even arrived. There is no point in offering a pickup window if nobody checks it.
I don’t say this lightly. I come to Dutch Bros every single day, minus maybe one day a week. I genuinely enjoy Dutch Bros and I choose it over Starbucks on purpose. But this has been happening a lot recently, even when there is no line or rush. It has become a recurring issue and it is not worth this kind of wait.
I understand being busy, but this is getting ridiculous. Just a couple of weeks ago, I was given two drinks that were literally only milk with no coffee in them. Mistakes happen, but the combination of long waits, no acknowledgment, and repeated errors is too much.
I really enjoy Dutch Bros, but this location needs to do better. The pickup window service is consistently unreliable and extremely frustrating.
Atmosphere: 1
Food: 1
Service: 1
We ordered a takeout from this location today and we were helped by Landon who was amazing. It was quite busy and there were people in and out, and he helped and greeted everyone that walked in and everyone that was leaving his assistance was amazing. In between helping customers in person, he was also answering the phone. Taking orders explaining the menu. So I had to leave this Review for Landon because it is rare to see this type of service nowadays. Thank you for your assistance today. I do hope that you do get recognized for the service that you provide your customers. Above and beyond! Thank you
Atmosphere: 5
Food: 5
Service: 5
Food is good and good atmosphere however the customer service is in decline, been a regular customer of this place and was there first day they opened and what a huge difference from the till now. 500 percent backward
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
Have been here a couple times. Service is slow. Burgers not bad. This time had nachos and onion rings which were just awful. Tasted rancid. Had add on of guacamole which was simply a tablespoon sized chunk of hard avocado (2 bucks) for which had to request a knife to cut it up just to try to eat it. Not palatable. Food tasted as if it had sat for awhile waiting to come out. Onion rings were soggy. Nachos were soggy. Waitress was sweet but can't make up for the slowness or the failures of the kitchen. Would not recommend for more than watching sports and having a drink.
Atmosphere: 3
Food: 2
Service: 4
Do not order here with door dash, your fries will be old and cold and they will “say” that they will refund but never do it. The other food is just ok.
Food: 3
Service: 1
Great place to get some food and watch a game!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beer-Battered Onion Rings, Fried Chicken, Chicken Wings, Wings
incredibly rude staff, i had simply asked for a glass of water, as i was very dehydrated from the very long walk 🚶♂️ i was on. i thought, 'ok, it may be a few minutes past their closing time and yeah, I'm not actually ordering anything BUT! but, I would think that as fellow human beings they would have the empathy to give a seriously parched guy like myself a glass of water.'
i was first told no by the receptionist/waitress until she finally gave in and went to ask her bartender for a glass of water. which was immediately then escalated up to what i assume was the manager, like I seriously have no idea why the decision to give some water to a dehydrated young man needed to be such a high up decision... anyways he also tells me no, and its only after i insist and explain how i have been walking many miles and have had no water that he decides to grant me a small room temperature paper cup of water, but get this, only after i go to the lobby area, in between the first and second door into the restaurant. I'm not sure how my need for hydration could have perhaps affected their comfort in having me in the restaurant, but I've been finding it a little difficult to not take it personally. i wasn't acting belligerently, i had not drank any alcohol that evening, i just needed water, with ice ideally? this was treated as an unreasonable expectation and i was nearly turned away.
do not come here if you desire hospitality and pleasant interactions with staff as you will not find it here. 1/10
Atmosphere: 1
Food: 3
Service: 1
Order over 30 minutes late. Service nonexistent. Avoid this location like the plague.
Atmosphere: 1
Food: 1
Service: 1
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