Jack In The Box

4820 Laguna Blvd, Elk Grove
(279) 895-9012

Recent Reviews

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Daisy L

The soda machine is always out of drinks, has no ice, and when there is drinks, theyre warm due to the no ice. Machine is def broken. They never fix it. Its been months. And they get annoyed when u ask for drinks from the machine that actually works that they have in their drive thru area.
Other than this, the food is fine. Paying 4 dollars for a drink seems unfair if the soda machine is always out of stock or not working properly.
So if u go here, go drive thru to avoid the horrendous drinks in the dining area 👍

Atmosphere: 2

Food: 3

Service: 2

Fae LeDawson

Very helpful and courteous employees, and food made perfectly. As usual, the tacos aren't good but are cheap, while the burgers and chicken sandwiches are solid. Milkshakes are very sweet and thick. There are good deals on the website, no app download required.

Atmosphere: 5

Food: 5

Service: 5

Shaneeza Hussain

Very convenient and yummy food is hungry in the middle of the night, literally 1 min away from my house and i love it, still hungry at 1am and jack in the box came through🥰

Atmosphere: 5

Food: 5

Service: 5

Visionary V

I’ve recently stopped by this Jack in the Box a few times late at night after work, and the service has always been great. Jeremiah, one of the cashiers, stood out for his excellent customer service. He was friendly, professional, and made sure my food was hot and fresh. Even during a late-night during cleaning time, the staff Jeremiah came out to kindly explain and apologize, which I really appreciated. When I came back later, Jeremiah provided excellent service and made sure my food was hot and fresh.

Atmosphere: 5

Food: 5

Service: 5

Rosielee Tate (Rosie)

Placed a large order and I’m always worried about mistakes. However, before I could take my order to begin checking for any mistakes the server explained how she placed my like items in their separate bags and noted each item that was in the bags even pointed them out. That was very efficient and kind of her. It left me with no worries or concerns

Atmosphere: 5

Food: 5

Service: 5

Judi Naylor

Quick efficient, Jack's crew smile you don't need a interpreter to see they are here to help customers and serve yummy food 😋

Atmosphere: 5

Food: 5

Service: 5

ErikTheRed

Whenever I go and it’s not busy I wait LONGER than when it is busy. Have me parked out front waiting on my drive thru order every time for like 15 mjns. Better to go when it’s busy…

Food: 3

Service: 1

Shanae LaSalle

My French frie guy need a double pack of fresh fries and staff delivered 😋

Atmosphere: 5

Food: 5

Service: 5

Joana Cordova

They made a mistake on my order, I had to come back, and when I explained, the worker didn't even apologize. He just looked at the receipt and said I have to charge you more. They fixed it only after I paid more. They made it seem like it was an inconvenience to them to fix the mistake. They have zero customer service skills.

Atmosphere: 1

Food: 3

Service: 1

Nickole Zajdel

Definitely recommend this jack! They go above and beyond I have mistakenly place my order at a different location and they told me don’t worry we got you! They gave me what I ordered.

Atmosphere: 5

Food: 4

Service: 5

Sufiyan Ali

I applied there on the 13th friday. Can you check my application and give me some job there plese. I was going here on the 13th. You told me i come back after two weeks
There. [ Sufiyan Ali]

Atmosphere: 5

Food: 5

Service: 5

Geniece Graham

Always on point 👌🏽

Food: 5

Service: 5

Nitesh Sharma

Good food with taste 😋

Atmosphere: 4

Food: 4

Service: 4

Erin V

We always get the correct order quickly.

Atmosphere: 5

Food: 5

Service: 5

Renaldo K

They won't hire enough people. Only 2 are back there struggling. I've waited 20min for my order at 3am. When I'm doordashing here the wait is 20-30mins for an order. Never seen service this slow.

Atmosphere: 1

Food: 3

Service: 1

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