Starbucks
10064 Bruceville Rd, Elk Grove
(916) 518-0674
Recent Reviews
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I asked for the brown sugar strato Frappuccino. It says it on the sticker that it’s the brown sugar strato. But when I drove away I noticed it had caramel it was the wrong drink but correct sticker on the drink what a scam. I won’t return to this location and the girl with the multi color hair doesn’t have good customer service. Just shows me I need to start making coffee at home and save my money.
Apparently it is not in their policy to provide water without a purchase, yet the Starbucks less than 250 feet away in Safeway does.
Not that big of a deal for me, but imagine being homeless, pregnant, or disabled and refused water in the middle of July. Very cruel.
Service: 1
nice staff; our favorite go-to Starbucks place
Always friendly service
Atmosphere: 5
Food: 5
Service: 5
Love the customer service here. They are always super friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
I would appreciate a marked quiet section for people trying to work on homework. Maybe things have changed, the last time, I came and tried to work on homework here, was October 2018 around 3 pm to 4 pm, and people were having rowdy conversations. The conversation was very inappropriate and about how long a guy should last in bed. The conversation performers claimed to have a YouTube Channel.
Atmosphere: 1
Food: 5
Service: 5
Starbucks makes great coffee and this location is kept clean. The personnel are great. Friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
The music is often waayyyy too loud here
Atmosphere: 1
Service: 5
I came in for my usual non-dairy chocolate cream cold brew. They were out of the typical chocolate malt they used to make it, but it wasn't a problem as the super friendly and warm barista, Emma, was there to save the day. She was so kind and helpful. She hadn't tasted the substitute version herself yet so she decided to taste it with me so she could honestly recommend it again to other customers they are looking for the same drink. This is customer service was above and beyond. Bravo and cheers to you, Emma! You helped me remember why I loved coming into Starbucks before the mobile order app became a thing. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
This afternoon my son visited this place and forgot his school wattle bottle on the table. I arrived to pick it up at 6:31pm, not knowing they closed at 6:30pm. Two employees were cleaning and the door was already closed. I knocked to try to tell them I was there just to pick up the water bottle, but she saw me and ignored me. I called and she answered the phone, I explained that I just needed her to give me the water bottle since my son would need it for school early tomorrow, but she answered that there was no way she could let me in. I asked her if she could come to the door to just give it to me, she said that according to the policy she couldn't do that. Then a worker opened the door to bring in some boxes, and I asked her once again if she could just give me the water bottle, she responded very rudely, raising her voice, “I already told you NO!” I asked for her name and she said practically yelling into the phone, EMMA!!!
I am very disappointed by the attitude of this employee, it was not a big deal to take one minute to just give me the water bottle. She spent more time on the phone being rude and telling me NO! I have been a frequent customer of this place, but from now on I will not return.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Nice & clean.
Why is Starbucks the price of an extra expensive coffee, the same price as an exclusive hotel ( such as the Savoy in London) but the toilets are unclean and it's not particularly comfortable to sit and chat.
Atmosphere: 2
Food: 3
Service: 3
The chair not to comfortable
Food: 5
Service: 5
The chair not to comfortable
Food: 5
Service: 5
Ordered took 30 mins for the food to come just for two egg whites and blueberry scone and a cake
Food: 1
Service: 1
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