Taco Bell
8170 Sheldon Rd, Elk Grove
(916) 684-2404
Recent Reviews
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The new automated ordering in drive through didn’t understand special orders or adjustments to meals. I. Asked for a different size drink on the meal and it just added another drink. I like the human interaction. This doesn’t make it easy because humans still have to fix the order after. Big fail
Food: 3
Service: 2
Nothing excites me more than ordering a bean burrito with extra sauce and cheese, being charged for it and receiving a dry ass blob of refried beans in a cold tortilla.
Atmosphere: 1
Food: 1
Service: 1
There was no one in line in the drive thru, so getting our food was quick. The new automated system seemed to work fine at this location. I’ve had issues with it messing up my order at other locations. My complaint about this Taco Bell is that we forgot to order something, and the girl at the window wouldn’t allow us to order at the window. There was no one in line behind us, and she basically told us we had to go back through or go inside. Seems lazy and it’s poor customer service. They were also very stingy with sauce packets.
Atmosphere: 3
Food: 4
Service: 3
12 taco party pack use to be around $15 around 2013. Now, 2025, 8 taco party pack $25.
Atmosphere: 5
Food: 5
Service: 5
I ordered a breakfast crunch wrap with sausage. It was horrible. I was never offered sauce, the hashbrowns weren'tcrispy, I had to go back up and ask for it. It used to be bigger and better. It was $5.
Atmosphere: 2
Food: 1
Service: 2
It's a tacobell. The staff was nice and friendly
Atmosphere: 3
Food: 3
Service: 4
If the lobby is closed, just go home. Waiting in the drive through for an hour isn't worth it.
Atmosphere: 1
Food: 3
Service: 1
I arrived a few minutes before close and they served me tacos on ice cold tortillas
Food: 1
Why is my food always cold 😐? Do yall heat up the food and shove it back into a freezer and feel devilish right after because why?
The service is surprisingly fast, but it makes sense since the food isn’t that good, and yall don’t put enough into your crunchwraps, feels like I’m just eating the wrap instead of the actual ingredients inside of it.
Nah I’m mad bc how you gonna have people order on a kiosk and be too lazy to make the food taste decent
Ok bye thank you
Atmosphere: 2
Food: 1
Service: 5
Why is my food always cold ?? Do yall heat up the food and shove it back into a freezer and feel devilish right after because why?
The service is surprisingly fast, but it makes sense since the food isn’t that good, and yall don’t put enough into your crunchwraps, feels like I’m just eating the wrap instead of the actual ingredients inside of it.
Nah I’m mad bc how you gonna have people order on a kiosk and be too lazy to make the food taste decent
Ok bye thank you
Atmosphere: 2
Food: 1
Service: 5
Restaurantji Recommends
Service was fast, but they made too many mistakes! They forgot sour cream on my tacos, sauce packets and I had to ask for my drink because they were going to forget that too.
Atmosphere: 1
Service: 3
Service was fast but the nachos were lacking in toppings and they forgot to give me sauce even though they asked if I wanted sauce and I said yes.
Atmosphere: 5
Food: 1
Service: 5
I never thought I'd ever hear a robot take my order. I was so disappointed I just drove on through without ordering. I won't be coming back until that's gone. Will be spreading this information choice Taco made.
Atmosphere: 1
Food: 1
Service: 1
Taco Bell is great. Especially this location. Everyone is friendly and helpful whenever possible.
Only thing negative about Taco Bell is the App.
Always having issues, problems and mis charging us. Especially the Tuesday Drops.
I just wish Taco Bell’s App was as easy to navigate as other fast food Apps.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Mexican Pizza, Chips and Nacho Cheese Sauce, Nacho Fries
Could not understand guy at drive thru, super slow service and did not give us napkins!
Atmosphere: 2
Food: 3
Service: 2
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