Chipotle Mexican Grill

We placed the orders online and picked ithem up in the store. When the scheduled pickup time arrrived, the app told me the orders were ready. But when we got there, the food was not ready, and we ended up waiting for about 10 min. The timing could definitely use some improvement.

I ordered the salad bowl, the portion was generous, and the ingredients were freash.

Atmosphere: 4

Food: 4

Service: 2

Just moved nearby and came two nights in a row because I’m unboxing my house and stressed. Needed to walk the dogs and sit outside somewhere with them.

Both times I got honest scoops of everything including the guac and queso. All fresh and hot.

The staff is friendly, just quiet.

Atmosphere: 5

Food: 5

Service: 5

Food was excellent and service very friendly, loved it 😀

Atmosphere: 5

Food: 5

Service: 5

Nice customer service

District manager was serving food, with a attitude, I asked who was serving food in your line. Worker said it was my DM.
WOW!! Unbelievable!!

Atmosphere: 3

Food: 3

Service: 1

The cleanest chipotle I’ve seen in the east bay. James was so helpful and kind. He’s done a great job.

Atmosphere: 5

Food: 5

Service: 5

Looking for a place to eat we landed at this place, but after ordering we immediately regretted it, overpriced mediocre wannabe Mexican food, after eating it got blooded and wanting to throw up 🤮
Spent like $65 dollars in 2 quesadillas and 2 burritos, plus another $7 for extra guacamole smh 🤦‍♂️ don’t spend your money in these places please 🙏
Update got food poisoning, got sick and I puked the whole day on Tuesday, I’ve had diarrhea since the day we ate here and I am still very dizzy!! Be careful

Atmosphere: 2

Food: 1

Service: 3

Service was subpar food was cold and there was a foreign object in my bowl. I took a photo but can’t seem to attach it here.

Horrible portion size, treated with bad care, and ripped my burrito

Atmosphere: 2

Food: 2

Service: 4

I’m a regular Chipotle customer, but I’ve never had such a disappointing experience. My partner and I each ordered a bowl, served by different employees. His portion ended up being half the size of mine (where mine looks standard) when we politely asked for a standard portion for him, we were charged an extra $6. Completely unacceptable. We won’t be coming back.

Atmosphere: 2

Food: 3

Service: 1

There was a hair, and a couple bugs in my food. This location also does not use the correct portion sizes.

I get that food service isn't sterile, but this is a bit too much.

This was the absolute worst burrito I've ever had from Chipotle. It was rice and little else. Don't know how this happened. Had it been convenient, I would have returned it. Instead, I will no longer patronize this location.

Food: 1

Dependable bowls, tasty and fun. Music was a bit too loud this trip.

Atmosphere: 2

Food: 5

Service: 3

Practice better hygiene. I found hair in my burrito.

This is a real Chipotle, with consistent scoops. Not the whacky mall crap with pinner burrito one day and good one the other and homeopathic cheese

Atmosphere: 5

Food: 5

Service: 5