Shadi very helpful good customer service Will definitely come back
Gisselle Pallares
They delay with the order they only spend it talking and you have to wait for the order for a long time they do not provide the bathroom service to any customer they should since it is a public restaurant and we get to consume
Atmosphere: 1
Food: 2
Service: 1
SIenna Cook
I ordered a 15 piece wing and noticed one of the wings was covered in a cluster of deep fried feathers. I called the store no answer. Submitted a formal complaint on the website no response. I am still awaiting a refund. 28.99 for a mouth full of feathers?! Never again
Goose Corona
I’m literally calling them on the phone from outside they litteraly forwarded or hang up on me every time I call. I came in and they told me I can only order over the app? Whoever is working there needs to be fired they are lazy especially the chicke with braces and glasses she’s mad at the world for her own reason. I love my wings but these people attitude make me never want to come back bruh
Pierre Salmeri
The first time I walked out this location with a smile in a minute! All thanks to Sophia, she made the whole thing excellent and I heard other customers verbally express the very same satisfaction with her specifically, she clearly got the goods and needs to retrain staff
Atmosphere: 5
Food: 5
Service: 5
Savion Bennett
Ordered online through Wingstop app, received wrong wings. When I drove back to the store for them to correct my order. Johnathan the cashier told me they could just put the seasoning I want on top of the buffalo sauce wings they gave me. I declined that offer do to that not being what I ordered. At that point he seemed to be upset about me declining putting seasoning on top of the wings that are completely wrong, because they were busy. I then asked for a refund he said since I order on door dash (which I didn’t!) that he couldn’t do it. I told him I ordered on the Wingstop APP he then tells me to go on the app. On the app there is no option as I told him. He told me there’s nothing he can do. Now I know iv seen Johnathan working that cash register over a year. So basically I was declined a refund just because he didn’t want to and there was nothing to do about it. I left Wingstop with no food or refund and he could not provide me any customer service number. Out of $34. Will not be visiting this location anymore
Atmosphere: 1
Food: 1
Service: 1
Matthew Cannon
Ordered online to skip the line, got there 3 minutes after the app said it was done. Showed them the name they said they didn’t have it then continued to ignore me for 30 minutes while all 3 of them stood in the back tossing chicken. Finally caught one asked her if they had it or if they were going to make it she said it was on the 30 minutes later they asked me for my details of my order to which i obviously asked to just cancel the order very unpleasant experience here! I don’t even write reviews but those people in there are so funky and they know they funky they lucky I’m not as crazy as I want to be. I work in costumer service too and understand that mistakes happen and we’re all human but why would that funky 304 tell me they’re making my food and she don’t even know what I want…
I only wanted fries - just waited 20 minutes for soggy overpriced fries. People who ordered before me got their food first, so I ask them about my order telling them about this. Employees were not apologetic about it and rude. I'm sure I would have waited even longer if I did not go up and ask. Store did not look clean. Front area is small and not comfortable. Tons of people waiting for their orders. Also for how expensive a side of fries are, they should give at least another dip for that price.
Atmosphere: 1
Food: 1
Service: 1
Hcojonte
I went into this location to ORDER it was around 4:56 PM. The manager (who's on salary) began to tell me that he's shift is over at 5:00 PM, he's cleared his cash drawer and wouldn't be able to take my order/ process payment....... I'm totally confused :-/ I asked where the next cashier/order taker was located. ------ He began to yell telling me I can just order online and the cashier was running late Car issues and left after cleaning up his meal from the table and using the restroom. (I had cash on my person and wanted to dine indoors) I ended up waiting until 6:28 PM, no cashier ever arrived to assist me. There were 2 cooks who were passing out online orders and making drinks) I left hungry not angry, but sad and confused.
Atmosphere: 2
Food: 4
Service: 1
Chuck L
I wanna be clear on how this went. I ordered the 20 bone in wings online for 20 bux. Now they FORCE you to pick a dip that they CHARGE you EXTRA for. Really??? So I look in my bag I got my 20 wings and this tiny single container of ranch. Wait a minute, shouldn’t I have at least FOUR of these tiny containers for 20 pieces of chicken? I go back in an ask where is the rest of the ranch that I was forced to buy? I was told you only get that one tiny container for all that chicken. It’s a shame how STINGY these restaurants are when it comes to providing you with the proper amount of condiments for your purchase. I won’t go back simply because of them not doing me right. When I patronize I have a level of expectation that needs to be met when I spend my money. I have bought 10pc wingstop combos and it comes with more FREE dip that what I had to pay for.
Atmosphere: 4
Food: 3
Service: 4
Junia Kim
Why am I here for over half an hour when there was no line for an 8 wing combo order?
The fact that I took a screenshot of my order and then STILL had time to write this while I wait…. Says enough. Ugh
They told me 10 more minutes
Service: 1
Neal Pellecchia
I went for the .80 wing deal on a Tues I think. I wanted to get several. I read the flyer no special rules. Then mgr says it has to be part of a dinner or something..
Good food
Atmosphere: 5
Food: 5
Service: 5
Shadi very helpful good customer service
Will definitely come back
They delay with the order they only spend it talking and you have to wait for the order for a long time they do not provide the bathroom service to any customer they should since it is a public restaurant and we get to consume
Atmosphere: 1
Food: 2
Service: 1
I ordered a 15 piece wing and noticed one of the wings was covered in a cluster of deep fried feathers. I called the store no answer. Submitted a formal complaint on the website no response. I am still awaiting a refund. 28.99 for a mouth full of feathers?! Never again
I’m literally calling them on the phone from outside they litteraly forwarded or hang up on me every time I call. I came in and they told me I can only order over the app? Whoever is working there needs to be fired they are lazy especially the chicke with braces and glasses she’s mad at the world for her own reason. I love my wings but these people attitude make me never want to come back bruh
The first time I walked out this location with a smile in a minute! All thanks to Sophia, she made the whole thing excellent and I heard other customers verbally express the very same satisfaction with her specifically, she clearly got the goods and needs to retrain staff
Atmosphere: 5
Food: 5
Service: 5
Ordered online through Wingstop app, received wrong wings. When I drove back to the store for them to correct my order. Johnathan the cashier told me they could just put the seasoning I want on top of the buffalo sauce wings they gave me. I declined that offer do to that not being what I ordered. At that point he seemed to be upset about me declining putting seasoning on top of the wings that are completely wrong, because they were busy. I then asked for a refund he said since I order on door dash (which I didn’t!) that he couldn’t do it. I told him I ordered on the Wingstop APP he then tells me to go on the app. On the app there is no option as I told him. He told me there’s nothing he can do. Now I know iv seen Johnathan working that cash register over a year. So basically I was declined a refund just because he didn’t want to and there was nothing to do about it. I left Wingstop with no food or refund and he could not provide me any customer service number. Out of $34. Will not be visiting this location anymore
Atmosphere: 1
Food: 1
Service: 1
Ordered online to skip the line, got there 3 minutes after the app said it was done. Showed them the name they said they didn’t have it then continued to ignore me for 30 minutes while all 3 of them stood in the back tossing chicken. Finally caught one asked her if they had it or if they were going to make it she said it was on the 30 minutes later they asked me for my details of my order to which i obviously asked to just cancel the order very unpleasant experience here! I don’t even write reviews but those people in there are so funky and they know they funky they lucky I’m not as crazy as I want to be. I work in costumer service too and understand that mistakes happen and we’re all human but why would that funky 304 tell me they’re making my food and she don’t even know what I want…
Atmosphere: 1
Food: 3
Service: 1
i love cajun fries
Atmosphere: 5
Food: 5
Service: 5
Always get extra wings with my order 🔥 👍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I only wanted fries - just waited 20 minutes for soggy overpriced fries. People who ordered before me got their food first, so I ask them about my order telling them about this. Employees were not apologetic about it and rude. I'm sure I would have waited even longer if I did not go up and ask. Store did not look clean. Front area is small and not comfortable. Tons of people waiting for their orders. Also for how expensive a side of fries are, they should give at least another dip for that price.
Atmosphere: 1
Food: 1
Service: 1
I went into this location to ORDER it was around 4:56 PM. The manager (who's on salary) began to tell me that he's shift is over at 5:00 PM, he's cleared his cash drawer and wouldn't be able to take my order/ process payment....... I'm totally confused :-/
I asked where the next cashier/order taker was located.
------ He began to yell telling me I can just order online and the cashier was running late Car issues and left after cleaning up his meal from the table and using the restroom. (I had cash on my person and wanted to dine indoors) I ended up waiting until 6:28 PM, no cashier ever arrived to assist me. There were 2 cooks who were passing out online orders and making drinks) I left hungry not angry, but sad and confused.
Atmosphere: 2
Food: 4
Service: 1
I wanna be clear on how this went. I ordered the 20 bone in wings online for 20 bux. Now they FORCE you to pick a dip that they CHARGE you EXTRA for. Really??? So I look in my bag I got my 20 wings and this tiny single container of ranch. Wait a minute, shouldn’t I have at least FOUR of these tiny containers for 20 pieces of chicken? I go back in an ask where is the rest of the ranch that I was forced to buy? I was told you only get that one tiny container for all that chicken. It’s a shame how STINGY these restaurants are when it comes to providing you with the proper amount of condiments for your purchase. I won’t go back simply because of them not doing me right. When I patronize I have a level of expectation that needs to be met when I spend my money. I have bought 10pc wingstop combos and it comes with more FREE dip that what I had to pay for.
Atmosphere: 4
Food: 3
Service: 4
Why am I here for over half an hour when there was no line for an 8 wing combo order?
The fact that I took a screenshot of my order and then STILL had time to write this while I wait…. Says enough. Ugh
They told me 10 more minutes
Service: 1
I went for the .80 wing deal on a Tues I think. I wanted to get several. I read the flyer no special rules. Then mgr says it has to be part of a dinner or something..
Service: 1
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