Waited 35 minutes for fries and two chicken sandwiches...
Zephyr Dart
The guy who took my phone order must have been stoned out of his mind. It took many, many, many reiterations to get my NAME across, let alone my order. I told him my name was Zoey, Z as in Zebra, I spelled it out, I said it many times... What did he write on the bag? ......... "beoy". How?????Horrendous phone call experience, I felt like I was actively losing braincells. He was totally unprofessional. Sounded so confused. Don't come to work high, fellas.And then to top it all off, when I got there, there was a little kid having a sneezing fit.. I'm concerned when it comes to health and sickness, so I looked over at the kid who was sneezing. His mom didn't like me looking at him, so she verbally harassed me while the debit card reader crashed mid-transaction. Horrible!!!! Worst wingstop experience I've ever had. Will never return to this part of town if I can help it, if this is what is there for me.
Atmosphere: 1
Food: 2
Service: 1
Bobby Handa
Wait was a little long. Service was amazing!! Guy at the counter was friendly, fast and had a very pleasant attitude.Food was great.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Wings
Gurshan Singh
Never disappointed‼️
Atmosphere: 5
Food: 5
Service: 5
Bradley Young
Please fix the door.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Wings, Garlic Parmesan Wings
Carry S.
Horrible service VERY RUDE they ran out of everything an didn't notify ANYONE yelling chicken was under cooked my order was wrong an when I spoke up I got yelled at refused to change my order
Hanny M.
I'm a college student at UC Berkeley and have tried to give this place many chances, but every time something is always wrong. I ordered meals and have always had my order missing items. For example I ordered a combo with corn instead of fries and because they had no more corn they just decided not to put anything in my bag didn't tell me they didn't have it just did put it nor told me, I paid for it too. I have also Uber eats meals and am always missing fries or sauces. Missing fries in this order for instance. I try calling to let them know but they NEVER answer the phone.
J Collins
Wings were a little over cooked, but over all I was happy. Friendly service they were very busy but did their best.
Food: 3
Service: 5
Recommended dishes: Wings
h i
I called the phone NO ONR ANSWERED!! Ordered food off of Uber eats from here and waited over an hour for my food to come, seen where my driver was he was at the store so I’m thinking he’s just waiting for the food. Answer your god damn phones!!!
Food: 3
Service: 1
Nkosi Zakers
Don’t waste your $/time here.Just ordered $16.99 boneless meal deal (supposed to be 20 pieces with 4 flavors). I walked in and the cashier is blowing his nose right behind the rack they have all the orders waiting to be picked up. They might have a sink right there because he pulled a bunch of paper-towels out after so I assume (hope) he washed his hands. Anyway, grab my order making sure I don’t touch anything but the bottom of the bag and leave.Fast forward to the food, remember how I said it was supposed to be 20 pieces? Yeah, there’s 2 of each flavor missing. I used to put up with the bad service because it’s close but no more. Never again.
Ordered through door dash. Everything was over cooked. The fries and my Louisiana rub wings had way too much seasoning. Couldn’t even eat the fries. I ordered 2 ranch and was given 2 blue cheese instead. Will not be ordering from this location again as it appears others have had the same experience.
Food: 1
Mariah Menard
I had a fraud charge on my account several states away. I contacted corporate and the store to resolve the issue. The “supervisor” named TJ who was working at 8 pm cst continued to hang up on me instead of placing me on hold, had a horrible attitude, refused to take my calls regarding my fraud charge, and was not someone I’d expect as a “supervisor”
Atmosphere: 1
Food: 1
Service: 1
Amber Neal
i tried to buy a cup of ice they tried to charge almost $5 saying they had to charge for soda price which is illegal and
Service: 1
Alejandro D.
Very slow service for walk ins. I was told it would be 29 minutes for them to fulfill my order. The place was empty. That seems too slow.
Maurice Kimball
I called this location from 3 different phones at one time, I was on hold for 45 minutes. I decided to drive up to the location. A female employee asks me if I have an online order I proceed to tell her I just called and was on hold for 45 minutes her response “ohh our phones down” I then look at the register and there’s a note on a receipt that says no walk in orders after 10pm, I entered the store at 10:15pm. I’m thinking that I’d get some great customer service and they’ll let me make my order but the lady tells me that they won’t allow it and I can only order online. I don’t understand how this location is still open or why they have new management to still be a terrible place of business.
Waited 35 minutes for fries and two chicken sandwiches...
The guy who took my phone order must have been stoned out of his mind. It took many, many, many reiterations to get my NAME across, let alone my order. I told him my name was Zoey, Z as in Zebra, I spelled it out, I said it many times... What did he write on the bag? ......... "beoy". How?????Horrendous phone call experience, I felt like I was actively losing braincells. He was totally unprofessional. Sounded so confused. Don't come to work high, fellas.And then to top it all off, when I got there, there was a little kid having a sneezing fit.. I'm concerned when it comes to health and sickness, so I looked over at the kid who was sneezing. His mom didn't like me looking at him, so she verbally harassed me while the debit card reader crashed mid-transaction. Horrible!!!! Worst wingstop experience I've ever had. Will never return to this part of town if I can help it, if this is what is there for me.
Atmosphere: 1
Food: 2
Service: 1
Wait was a little long. Service was amazing!! Guy at the counter was friendly, fast and had a very pleasant attitude.Food was great.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Wings
Never disappointed‼️
Atmosphere: 5
Food: 5
Service: 5
Please fix the door.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Wings, Garlic Parmesan Wings
Horrible service VERY RUDE they ran out of everything an didn't notify ANYONE yelling chicken was under cooked my order was wrong an when I spoke up I got yelled at refused to change my order
I'm a college student at UC Berkeley and have tried to give this place many chances, but every time something is always wrong. I ordered meals and have always had my order missing items. For example I ordered a combo with corn instead of fries and because they had no more corn they just decided not to put anything in my bag didn't tell me they didn't have it just did put it nor told me, I paid for it too. I have also Uber eats meals and am always missing fries or sauces. Missing fries in this order for instance. I try calling to let them know but they NEVER answer the phone.
Wings were a little over cooked, but over all I was happy. Friendly service they were very busy but did their best.
Food: 3
Service: 5
Recommended dishes: Wings
I called the phone NO ONR ANSWERED!! Ordered food off of Uber eats from here and waited over an hour for my food to come, seen where my driver was he was at the store so I’m thinking he’s just waiting for the food. Answer your god damn phones!!!
Food: 3
Service: 1
Don’t waste your $/time here.Just ordered $16.99 boneless meal deal (supposed to be 20 pieces with 4 flavors). I walked in and the cashier is blowing his nose right behind the rack they have all the orders waiting to be picked up. They might have a sink right there because he pulled a bunch of paper-towels out after so I assume (hope) he washed his hands. Anyway, grab my order making sure I don’t touch anything but the bottom of the bag and leave.Fast forward to the food, remember how I said it was supposed to be 20 pieces? Yeah, there’s 2 of each flavor missing. I used to put up with the bad service because it’s close but no more. Never again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered through door dash. Everything was over cooked. The fries and my Louisiana rub wings had way too much seasoning. Couldn’t even eat the fries. I ordered 2 ranch and was given 2 blue cheese instead. Will not be ordering from this location again as it appears others have had the same experience.
Food: 1
I had a fraud charge on my account several states away. I contacted corporate and the store to resolve the issue. The “supervisor” named TJ who was working at 8 pm cst continued to hang up on me instead of placing me on hold, had a horrible attitude, refused to take my calls regarding my fraud charge, and was not someone I’d expect as a “supervisor”
Atmosphere: 1
Food: 1
Service: 1
i tried to buy a cup of ice they tried to charge almost $5 saying they had to charge for soda price which is illegal and
Service: 1
Very slow service for walk ins. I was told it would be 29 minutes for them to fulfill my order. The place was empty. That seems too slow.
I called this location from 3 different phones at one time, I was on hold for 45 minutes. I decided to drive up to the location. A female employee asks me if I have an online order I proceed to tell her I just called and was on hold for 45 minutes her response “ohh our phones down” I then look at the register and there’s a note on a receipt that says no walk in orders after 10pm, I entered the store at 10:15pm. I’m thinking that I’d get some great customer service and they’ll let me make my order but the lady tells me that they won’t allow it and I can only order online. I don’t understand how this location is still open or why they have new management to still be a terrible place of business.
Atmosphere: 1
Food: 1
Service: 1