The staff is friendly and they always get my order correct. The food meets expectations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
David Matias
Very bad service, poor customer service. food looks bland and tastes the exact same way.
Atmosphere: 2
Food: 1
Service: 1
Hombre Atractivo
The best Burgers!
Atmosphere: 5
Food: 5
Service: 5
Korova Plus
Shout out to Gabriel who went above and beyond to deliver excellent customer service. (Just ignore the robot order taker and go to the window, I asked if it spoke Spanish and it ordered like 3 extr things. I just drive past the speaker straight to the pleasant human by the window. Cause they will have to correct your order anyway haha)
Atmosphere: 5
Food: 5
Service: 5
rachel
AI Bot at drive thru speaker takes your order. No real humans. Of course it took my order down wrong, and forget about customizing a combo like with waffle fries or drink. Or adding sauces. Don't spend a few minutes trying to get an order in with the bot, drive to the window and again no humans interact with you. They ignore the car. I drove off after wasting several minutes talking to an ai bot at the speaker and being ignored by employees inside.
The app kept freezing after I tried to add a 2nd combo to my cart, which is why I bothered with the drive thru at all.
Service: 1
Kendral Jackson
Mean and took my money and didn’t refund it!!!
Atmosphere: 1
Food: 1
Service: 1
Kathryn Benjamin
I’m genuinely shocked this place is allowed to stay open. Decrepit and mold everywhere! You can smell it as soon as you get close to the building, let alone inside. They just seem to paint over it most places. Only clientele was the landscapers working locally. Shame on management.
Hailey Nelson
Drive thru is run by ai now….. wack
Carrie Davis
Kind service hot fries. We messed up and accidentally added mayo to our order. My kid has allergies so we meant on the screen to x no mayo. They fixed it for free.
Food: 5
Service: 5
Fernanda Garcia
The food is super salty, hot, yes, but the chicken burger is very salty. The person on the line preparing the burger doesn't use gloves. That's unhygienic. They should improve on that.
Prefer humans taking our order to A.I. (glitchy), but when A.I. ran into an issue, the staff helped right away.
Food: 5
Service: 4
Recommended dishes: Fries
Maria Moreno
Fries very hot ..
Atmosphere: 5
Food: 5
Service: 5
Gracie Bixler
I was visiting a family member in the hospital and glad to see restaurant was still open being we had made it in prior to closing. I also noticed someone else was still eating. She took my aunt and my order then told us we had to leave. Why didn't she allow us to stay considering someone else was already in the restaurant. I was late and ended up having to eat in the hospital parking lot. Horrible customer service.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Burger
Ryan Colgan
I graduated the high school nearby years ago and frequented this location back then. Thought I’d stop in for an early lunch. A so-so experience. The food wasn’t bad at all. I love the chicken Santa Fe sandwich, And this one was good. Just a bit more lettuce was my only thought.
The place does show its age though, and it appears a little disheveled inside. I used to own a few quick, serve restaurants, and was also the food safety manager, so I am probably just a little hyper critical.
My main concern with the service. I will start by saying I do not like AI drive-through ordering. So impersonal. And I felt like the woman who came to the window, made me wait a long time, and could not close the window and be done with me fast enough. She wanted absolutely nothing to do with speaking to me. And if she felt there was a language barrier, I speak fluent in Spanish, all she had to do was ask. I know that she did the same for the next few patrons, but then was a little friendlier or to a Hispanic customer. Whatever??♂️
The staff is friendly and they always get my order correct. The food meets expectations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Very bad service, poor customer service. food looks bland and tastes the exact same way.
Atmosphere: 2
Food: 1
Service: 1
The best Burgers!
Atmosphere: 5
Food: 5
Service: 5
Shout out to Gabriel who went above and beyond to deliver excellent customer service. (Just ignore the robot order taker and go to the window, I asked if it spoke Spanish and it ordered like 3 extr things. I just drive past the speaker straight to the pleasant human by the window. Cause they will have to correct your order anyway haha)
Atmosphere: 5
Food: 5
Service: 5
AI Bot at drive thru speaker takes your order. No real humans. Of course it took my order down wrong, and forget about customizing a combo like with waffle fries or drink. Or adding sauces. Don't spend a few minutes trying to get an order in with the bot, drive to the window and again no humans interact with you. They ignore the car. I drove off after wasting several minutes talking to an ai bot at the speaker and being ignored by employees inside.
The app kept freezing after I tried to add a 2nd combo to my cart, which is why I bothered with the drive thru at all.
Service: 1
Mean and took my money and didn’t refund it!!!
Atmosphere: 1
Food: 1
Service: 1
I’m genuinely shocked this place is allowed to stay open. Decrepit and mold everywhere! You can smell it as soon as you get close to the building, let alone inside. They just seem to paint over it most places. Only clientele was the landscapers working locally. Shame on management.
Drive thru is run by ai now….. wack
Kind service hot fries. We messed up and accidentally added mayo to our order. My kid has allergies so we meant on the screen to x no mayo. They fixed it for free.
Food: 5
Service: 5
The food is super salty, hot, yes, but the chicken burger is very salty. The person on the line preparing the burger doesn't use gloves. That's unhygienic. They should improve on that.
Food: 1
Restaurantji Recommends
Prefer humans taking our order to A.I. (glitchy), but when A.I. ran into an issue, the staff helped right away.
Food: 5
Service: 4
Recommended dishes: Fries
Fries very hot ..
Atmosphere: 5
Food: 5
Service: 5
I was visiting a family member in the hospital and glad to see restaurant was still open being we had made it in prior to closing. I also noticed someone else was still eating. She took my aunt and my order then told us we had to leave. Why didn't she allow us to stay considering someone else was already in the restaurant. I was late and ended up having to eat in the hospital parking lot. Horrible customer service.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Burger
I graduated the high school nearby years ago and frequented this location back then. Thought I’d stop in for an early lunch. A so-so experience. The food wasn’t bad at all. I love the chicken Santa Fe sandwich, And this one was good. Just a bit more lettuce was my only thought.
The place does show its age though, and it appears a little disheveled inside. I used to own a few quick, serve restaurants, and was also the food safety manager, so I am probably just a little hyper critical.
My main concern with the service. I will start by saying I do not like AI drive-through ordering. So impersonal. And I felt like the woman who came to the window, made me wait a long time, and could not close the window and be done with me fast enough. She wanted absolutely nothing to do with speaking to me. And if she felt there was a language barrier, I speak fluent in Spanish, all she had to do was ask. I know that she did the same for the next few patrons, but then was a little friendlier or to a Hispanic customer. Whatever??♂️
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Sandwich
Great views
Atmosphere: 5
Food: 4
Service: 4
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