My grandparents comeback alive to give this place one star review
Nazir Farhan
I came here on Friday morning and then again after work evening went through drive through and simply asked if they can refill my drink I purchased earlier and I showed my receipt .
The old Hispanic lady raised her voice at me and told me she can’t do that in drive through .
She needs to be trained or fired … instead of having a attitude and talking down to me she could’ve said
“ sir i would be happy to assist you with refill but no through drive through company policy .”
Worst customer service ever had at Taco Bell .
Atmosphere: 1
Food: 1
Service: 1
enrique lopez
My experience was good, June 2025. I ordered on the app, about 7 minutes after I ordered the food was already ready. The dinning area was immaculate and an employee was wiping down tables at the time I was there. The food was great compared to other locations. I normally get 3 pieces of diced tomato on my Supreme items, but they had plenty on my items.
Atmosphere: 5
Food: 5
Service: 5
Ray Gonzales
Amazing food and service, especially with it being later in the evening.
Atmosphere: 5
Food: 5
Service: 5
Misti Collins
Forgot to put one item in my bag!
Atmosphere: 5
Food: 4
Service: 5
Martha Delgadillo
Drive thru, I have always liked Taco Bell.
Food: 5
Service: 5
Ashley M
Do yourself a favor and skip this location on Encinitas Blvd for late night trips. Palomar Airport location and Carmel Valley are both 1000x better. This guy, who seems to run the show in Encinitas, will continuously tell you to go back around to end of the drive thru line, after you've already waited in a solid 10 car line and if you're lucky the order will be ready your next go around but chance are it won't and he will tell you to go around a couple more times. I have been in line so many times that I have seen the same nasty employees, every week, drinking and doing drugs, barfing and pissing, by their car before going back inside to work (if you call it work). The females at this location all seem to bust their behinds working hard but they can't do much when the guy manning the show is terribly rude to them just as he is his all of his customers. I'll NEVER eat at this location and I feel bad for the Uber and doordash customers who are unaware of how trashy this location is.
Atmosphere: 1
Food: 1
Service: 1
Chloe Bowen
This Taco Bell always has super sweet and throughout employees!! 🥰
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Hot Sauce Packet
Raland Camara
The drive-thru was adequate. The person manning the drive-thru was friendly. The drive-thru line is a little slow in general, but they are also fairly popular because there are limited late night options in that area.
Atmosphere: 5
Food: 3
Service: 4
Timothy Stern
This is a good Taco Bell. They have the ordering process set up, so you don't really interact with the staff too often. I asked about my order & the person helping me looked a little lost in his own mind. It was not a big deal. He was nice, although not very tuned into what was happening in the restaurant. Like any Taco Bell or fast food chain, I don't have huge expectations regarding customer service. It is also most likely because everything is processed using mobile orders & kiosks. That said, the food is delicious and fresh. It is pretty busy at this location at times, but they are quick. They were out of mild sauce last time I visited, but they don't charge for up to 15 packets, so I am giving them a pass on that. As far as Taco Bell goes, this location is as good as any location, if not better. Cheers!!
I went inside with my kids and we almost had a good experience but the loud constant whistling noises from the older female worker was really annoying and distracting to my kids and we could hear it even through the dining room music. I also saw her preparing food with her bare hands. Gross. The food was okay, but that made me question the way my meal was prepared and somewhat ruined my appetite.
Atmosphere: 1
Food: 4
Service: 3
gullum snothere
Drive through has been historically decent. I decided to order inside today because of no line inside. Nobody greeted me and no more paying with cash to get around the forced kiosk usage whick btw was unresponsive and took way longer than just ordering with someone familiar with the menu .Nobody ever looked at me the entire 10 minutes I was in there until they had to hand me my food. Also adding lettuce guacamole and chicken makes a bean burrito $7, No Thanks, that's how much I pay to get a good burrito from a real Mexican food place.
Atmosphere: 3
Food: 4
Service: 3
Susie Q Beshear
Great staff these days, quick and friendly!
Food: 5
Service: 5
Paul McClure
Just a standard taco bell. Ok fast mexican food.
Atmosphere: 2
Food: 3
Service: 3
jasmine Melvin
I arrived in the drive thru 3 minutes before close . I tried to order online ahead of time but the website did not allow online orders for this locations. Immediately the man speaks and asks if I'm picking up and I said no and then he said sorry I can't take your order I know it's not one yet. I explained to him to tried to order online but the app would not let me and he just said sorry I can't take your order. You are open but you won't take my order idk who employs this man but he is literally taking your money sitting out side smoking by his car instead of taking paying customers orders. These late night places are far and few in between and for those of us who work these hours places staying open are important. I will go to the San Marcos location in the future you honestly don't even deserve one star seeing is how you didn't even service me!!!!! I'm so pissed about this tbh I hate Jack in the box and that's my only option and then they were out of the only thing I am willing to eat there.
My grandparents comeback alive to give this place one star review
I came here on Friday morning and then again after work evening went through drive through and simply asked if they can refill my drink I purchased earlier and I showed my receipt .
The old Hispanic lady raised her voice at me and told me she can’t do that in drive through .
She needs to be trained or fired … instead of having a attitude and talking down to me she could’ve said
“ sir i would be happy to assist you with refill but no through drive through company policy .”
Worst customer service ever had at Taco Bell .
Atmosphere: 1
Food: 1
Service: 1
My experience was good, June 2025. I ordered on the app, about 7 minutes after I ordered the food was already ready. The dinning area was immaculate and an employee was wiping down tables at the time I was there. The food was great compared to other locations. I normally get 3 pieces of diced tomato on my Supreme items, but they had plenty on my items.
Atmosphere: 5
Food: 5
Service: 5
Amazing food and service, especially with it being later in the evening.
Atmosphere: 5
Food: 5
Service: 5
Forgot to put one item in my bag!
Atmosphere: 5
Food: 4
Service: 5
Drive thru, I have always liked Taco Bell.
Food: 5
Service: 5
Do yourself a favor and skip this location on Encinitas Blvd for late night trips. Palomar Airport location and Carmel Valley are both 1000x better. This guy, who seems to run the show in Encinitas, will continuously tell you to go back around to end of the drive thru line, after you've already waited in a solid 10 car line and if you're lucky the order will be ready your next go around but chance are it won't and he will tell you to go around a couple more times. I have been in line so many times that I have seen the same nasty employees, every week, drinking and doing drugs, barfing and pissing, by their car before going back inside to work (if you call it work). The females at this location all seem to bust their behinds working hard but they can't do much when the guy manning the show is terribly rude to them just as he is his all of his customers. I'll NEVER eat at this location and I feel bad for the Uber and doordash customers who are unaware of how trashy this location is.
Atmosphere: 1
Food: 1
Service: 1
This Taco Bell always has super sweet and throughout employees!! 🥰
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Hot Sauce Packet
The drive-thru was adequate. The person manning the drive-thru was friendly. The drive-thru line is a little slow in general, but they are also fairly popular because there are limited late night options in that area.
Atmosphere: 5
Food: 3
Service: 4
This is a good Taco Bell. They have the ordering process set up, so you don't really interact with the staff too often. I asked about my order & the person helping me looked a little lost in his own mind. It was not a big deal. He was nice, although not very tuned into what was happening in the restaurant. Like any Taco Bell or fast food chain, I don't have huge expectations regarding customer service. It is also most likely because everything is processed using mobile orders & kiosks. That said, the food is delicious and fresh. It is pretty busy at this location at times, but they are quick. They were out of mild sauce last time I visited, but they don't charge for up to 15 packets, so I am giving them a pass on that. As far as Taco Bell goes, this location is as good as any location, if not better. Cheers!!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
I went inside with my kids and we almost had a good experience but the loud constant whistling noises from the older female worker was really annoying and distracting to my kids and we could hear it even through the dining room music. I also saw her preparing food with her bare hands. Gross. The food was okay, but that made me question the way my meal was prepared and somewhat ruined my appetite.
Atmosphere: 1
Food: 4
Service: 3
Drive through has been historically decent. I decided to order inside today because of no line inside. Nobody greeted me and no more paying with cash to get around the forced kiosk usage whick btw was unresponsive and took way longer than just ordering with someone familiar with the menu .Nobody ever looked at me the entire 10 minutes I was in there until they had to hand me my food. Also adding lettuce guacamole and chicken makes a bean burrito $7, No Thanks, that's how much I pay to get a good burrito from a real Mexican food place.
Atmosphere: 3
Food: 4
Service: 3
Great staff these days, quick and friendly!
Food: 5
Service: 5
Just a standard taco bell. Ok fast mexican food.
Atmosphere: 2
Food: 3
Service: 3
I arrived in the drive thru 3 minutes before close . I tried to order online ahead of time but the website did not allow online orders for this locations. Immediately the man speaks and asks if I'm picking up and I said no and then he said sorry I can't take your order I know it's not one yet. I explained to him to tried to order online but the app would not let me and he just said sorry I can't take your order. You are open but you won't take my order idk who employs this man but he is literally taking your money sitting out side smoking by his car instead of taking paying customers orders. These late night places are far and few in between and for those of us who work these hours places staying open are important. I will go to the San Marcos location in the future you honestly don't even deserve one star seeing is how you didn't even service me!!!!! I'm so pissed about this tbh I hate Jack in the box and that's my only option and then they were out of the only thing I am willing to eat there.
Atmosphere: 1
Food: 1
Service: 1
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