Starbucks
16461a Ventura Blvd, Encino
(818) 906-3961
Recent Reviews
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It was not apleasant feeling to walk in here. Looked cheesy. Food didn’t look apetizing and i waited for my coffee 25min. Although the girls were very nice but it was way too long. I was meeting there with somebody so I didn't waste my time but if I needed just to wait for the coffee I would be long gone, never come back
Atmosphere: 4
Food: 5
Service: 4
This Starbucks employee is no good how they treat costumer. I purchased online order and I asked for ice water Emily, is very rude she said next time. You need to order something. I told her I did order something she didn’t even say sorry! I feel like she’s raises
Always Starbucks
Atmosphere: 5
Food: 5
Service: 5
Hey, I use to visit this location for about 2 years, and my drink always look and taste great but I don’t know why recently I got a mango dragon fruit and it must look like dark pink but now it look like pink and without flavors just like lemonade and ice, also there is almost not fruit, would like u guys take care of it.
And also u think this is a mango Dragon fruit?
I deserve a credit back
Atmosphere: 4
Food: 1
Service: 3
Good coffee but very woke so four stars.
Love this location. Kind staff and great barista. Will def come again!
Atmosphere: 5
Food: 5
Service: 5
The service was horrible, and so was the cashier. She was extremely rude and charged us extra. Our cashier’s name was Pam/Miriam, and we ordered a large. We specifically said “large,” but she gave us the smallest size. We told her we ordered a large, and she said, “That’s a large,” which was not true. She wanted to charge us extra for her mistake. She also wouldn’t give us our money back. Horrible service—will not come back. Pam needs another job because she can’t even handle a regular, everyday order.
Atmosphere: 1
Food: 1
Service: 1
This is by far my favorite Starbucks location. The staff here are the friendliest and most efficient of any location I visit. The store is spacious, and whether you do mobile orders or in person, the wait is always short. The team at this location works quickly and keeps the lobby area very clean. There's never any lag in service.
It's conveniently located next to CVS, Amazon Fresh, FedEx, and See's Candies, so the plaza has everything you might need in one stop. Management is doing an excellent job hiring and maintaining a great team of responsible, friendly employees.
Atmosphere: 5
Food: 5
Service: 5
Good location for meetings. Plenty of tables. Great service. Good food.
Atmosphere: 5
Food: 4
Service: 5
This location is never crowded, which I like.
Atmosphere: 4
Service: 5
Restaurantji Recommends
The barista who is responsible for bakery items places them on top of the oven until at least 6-10 items are ready before taking them to counter to get picked up by customers. I always end up getting a cold and sweaty croissant. On my last visit, she was chatting about her fish tank and what type of fish she had with another customer while my items were getting cold sitting on top of the oven. Lazy and irresponsible personel.
Why is this store so cold & the staff left without discretion or ability to adjust it? It’s winter, it’s colder in here than outside because the ac is pumping. Along with the one up the street and many I’ve visited lately? It’s as if Starbucks doesn’t want customers to dine in or use as a meeting spot. If this is the case, become drive thru only. Or perhaps I need to just speak with my feet and quit Starbucks. Not in best service or interest of staff nor customers. Shame! To be clear, this is not a black mark on the staff…only in management
Atmosphere: 1
Food: 4
Service: 5
Not a pleasant Starbucks experience. When I entered and exited a panhandler was aggressively asking for money right outside the door. Inside, there were more little lap dogs than people. Many of the lapdogs were standing on tables and sitting on chairs. The line was short, but the wait was long. The baristas seemed to be allowing regulars to cut the line and order from the side.
Best Staff! So welcoming and kind!!!!!
Atmosphere: 5
Food: 5
Service: 5
Every morning I come here to get my order before work and unfortunately the baristas do not get my order correctly & it’s a shame because this happens almost every time I come. It is the closest to my job so it’s convenient for me to do a quick stop but due to their bad service I will have to go elsewhere.
Atmosphere: 3
Food: 2
Service: 1
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