Black Angus Steakhouse

296 E Via Rancho Pkwy, Escondido
(760) 489-8409

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Email to CEO: I am writing to formally express my deep dissatisfaction with the service I received during my 3:30 PM OpenTable reservation at Black Angus in Escondido, CA. Despite specifically requesting a quiet booth with good lighting (see attached screenshot of my request), the manager/hostess seated a family of five — including three loud, disruptive young children playing a loud TV show on a device — directly beside us. This was done in an otherwise completely empty restaurant....
A steakhouse with no steaks. Went to Black Angus to get the special Lobster and Filet special. Upon ordering, the waithelp stated that they ran out of lobsters and had no more filets. They were substituting the New York steak but they ran out of that too. So, ended up getting the prime rib and that usually doesn't disappoint. Except whoever was cutting it so that there was a 1/2 inch side that tapered to 1/4 inch; was that really 12 oz???
We really enjoyed Dinner at Black Angus this past friday. We haven't eaten there for a couple years and forgot how enjoyable it was. We dine out a-lot and plan on coming back soon. Usually I complaint that, I'm alway disappointed when we have steak at other restaurant. Black Angus steaks are always cook just the way I like them. There's a wide varsity of side dishes we enjoyed as well. Great Service too.

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