Stopped by to get some food thru the drive-thru. JESUS was at the window. At first he was polite. I was handing him my money and politely asked for sauce. He didn't say anything so I figured he didn't hear me. When he returned i asked him if he heard me. He said yes I heard you and proceeds to shut the window while I was talking. He comes back with my food. I asked him yet again politely if I did something to him. He said sorry I just have a headache so I said oh I'm sorry about that it's just....windows shut in my face again. So I went inside to get the store managers number and he said he would have them call me.. he was rude inside too. So I asked for his name so I can contact corporate. He proceeds to be disrespectful infront of other customers and says what do you want me to do .. I said be nice to your customers or don't work here. I understand that customers can be hectic and working with lots of them can be a pain in the A&^% but if im not being rude to you. Don't take it out on me. I don't believe in the customer is always right but if you cant respect the ones that are nice then get on and work somewhere else Jesus
Atmosphere: 1
Service: 1
Chad Tollard
Good food and professional staff. Food was great had a bisket that came with bacon egg sausage and cheese. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
sean robertson
I would leave 0 stars if i could These guys get paid $20 an hour but cant say hi to the 15 people they have waiting in the lobby to make an order. I watched people leave without a word being said to them. I ordered online and got my order last 30 minutes after waiting inside. All they could say was that their understaffed. At least say hi dude. Garbage take that these guys get paid more than most people.
Atmosphere: 1
Food: 1
Service: 1
Ana T.
Worker was super helpful and nice
Atmosphere: 5
Food: 5
Service: 5
Alexander Vidaca
Yes, sir.
Atmosphere: 5
Food: 5
Service: 5
nadir elias
This one goes out to the lady working the drive-through Friday, November 22 at 11:12 AM. You were amazing and super sweet. The world needs more people like you. The food was great and to answer your feedback about the pickle fries they were incredible.
Atmosphere: 5
Food: 5
Service: 5
Keri Sebourn
Got the pickle fries and was so disappointed. Literally just breaded shavings of the skin of a pickle. I had one and threw the rest away.
Atmosphere: 1
Food: 1
Service: 1
Maria Esparza
Excellent work
Atmosphere: 5
Food: 5
Service: 5
Jenny
These ladies seem like they don’t like their job. Was asking how to use the app and she said idk just download it and order there. I asked about trying to make a decision on a menu and anything that’s not too much. She’s like idk what and looked irritated. Not coming back here.
The person taking orders in the drive through was incredibly rude while me and my family were attempting to figure out our order. Told us to "back up so we don't have to listen to your conversation."
I need the owner to check this employees attitude asap because it was wildly uncalled for.
Service: 1
DANIELLE LAM
We went through the drive through at 7:00pm on 10/26/2024 and were incredibly disappointed by the rude comments and behaviors that we were met with by the drive through attendant. We had pulled up to the menu screen to decide what we were going to order with our daughter and were told to figure out what we wanted and to order because they did not want to hear our conversations. We apologized, tried to quickly decide, but did let them know there was no one behind us waiting to order. Again we were met by incredibly rude comments and attitude. As someone who has worked in the fast food industry I try to be very understanding that bad days occur, but this was extremely uncalled for and unwarranted. I hope management can look into retraining their employees to better manage their attitudes or look inward if management was who we spoke with.
Atmosphere: 1
Food: 1
Service: 1
Tatted Elvis M
Adams family meal not bad
Food: 5
Recommended dishes: French Fries, Whopper
Wayne Radke
Great food and exceptional service!!
Vegetarian options: Impossible Whoppers are impossibly tasty!!
Atmosphere: 5
Food: 5
Service: 5
Albee
Service was horrible all around. I walked in for service and waited to be acknowledged which took several minutes. Finally I was able to get someone’s attention who tried to direct me to their digital menu ordering board. I asked if he could just take my order as there are no options to order how I need my sandwiches to be ordered he just said no. There was no one in the building and one car in the driveway but he tried to make it sound like they were slammed. I went outside drove right up made my order and instead of the window associate helping me the rude employee from inside decided he wanted to hand me my food. He handed it off by shoving it at me, giving me 3 drinks with no cup holder and closed the window without telling me my order was complete. I had to go through the bags to make sure I wasn’t waiting on anything else. I requested extra marinara sauce and only received one. When I asked for my additional marinara he said he was going to have to charge me an additional 25 cents. I paid it and he tossed me the marinara and closed the window again. Unacceptable rude and obnoxious behavior from what seemed to be a team lead.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Fries, Sandwich, French Fries, Whopper
Great price for fast food place
Atmosphere: 5
Food: 5
Service: 5
Stopped by to get some food thru the drive-thru. JESUS was at the window. At first he was polite. I was handing him my money and politely asked for sauce. He didn't say anything so I figured he didn't hear me. When he returned i asked him if he heard me. He said yes I heard you and proceeds to shut the window while I was talking. He comes back with my food. I asked him yet again politely if I did something to him. He said sorry I just have a headache so I said oh I'm sorry about that it's just....windows shut in my face again. So I went inside to get the store managers number and he said he would have them call me.. he was rude inside too. So I asked for his name so I can contact corporate. He proceeds to be disrespectful infront of other customers and says what do you want me to do .. I said be nice to your customers or don't work here.
I understand that customers can be hectic and working with lots of them can be a pain in the A&^% but if im not being rude to you. Don't take it out on me. I don't believe in the customer is always right but if you cant respect the ones that are nice then get on and work somewhere else Jesus
Atmosphere: 1
Service: 1
Good food and professional staff. Food was great had a bisket that came with bacon egg sausage and cheese. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
I would leave 0 stars if i could
These guys get paid $20 an hour but cant say hi to the 15 people they have waiting in the lobby to make an order. I watched people leave without a word being said to them. I ordered online and got my order last 30 minutes after waiting inside. All they could say was that their understaffed. At least say hi dude. Garbage take that these guys get paid more than most people.
Atmosphere: 1
Food: 1
Service: 1
Worker was super helpful and nice
Atmosphere: 5
Food: 5
Service: 5
Yes, sir.
Atmosphere: 5
Food: 5
Service: 5
This one goes out to the lady working the drive-through Friday, November 22 at 11:12 AM. You were amazing and super sweet. The world needs more people like you. The food was great and to answer your feedback about the pickle fries they were incredible.
Atmosphere: 5
Food: 5
Service: 5
Got the pickle fries and was so disappointed. Literally just breaded shavings of the skin of a pickle. I had one and threw the rest away.
Atmosphere: 1
Food: 1
Service: 1
Excellent work
Atmosphere: 5
Food: 5
Service: 5
These ladies seem like they don’t like their job. Was asking how to use the app and she said idk just download it and order there. I asked about trying to make a decision on a menu and anything that’s not too much. She’s like idk what and looked irritated. Not coming back here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Oct 26th, 2024 7:10 PM
The person taking orders in the drive through was incredibly rude while me and my family were attempting to figure out our order. Told us to "back up so we don't have to listen to your conversation."
I need the owner to check this employees attitude asap because it was wildly uncalled for.
Service: 1
We went through the drive through at 7:00pm on 10/26/2024 and were incredibly disappointed by the rude comments and behaviors that we were met with by the drive through attendant. We had pulled up to the menu screen to decide what we were going to order with our daughter and were told to figure out what we wanted and to order because they did not want to hear our conversations. We apologized, tried to quickly decide, but did let them know there was no one behind us waiting to order. Again we were met by incredibly rude comments and attitude. As someone who has worked in the fast food industry I try to be very understanding that bad days occur, but this was extremely uncalled for and unwarranted. I hope management can look into retraining their employees to better manage their attitudes or look inward if management was who we spoke with.
Atmosphere: 1
Food: 1
Service: 1
Adams family meal not bad
Food: 5
Recommended dishes: French Fries, Whopper
Great food and exceptional service!!
Vegetarian options: Impossible Whoppers are impossibly tasty!!
Atmosphere: 5
Food: 5
Service: 5
Service was horrible all around. I walked in for service and waited to be acknowledged which took several minutes. Finally I was able to get someone’s attention who tried to direct me to their digital menu ordering board. I asked if he could just take my order as there are no options to order how I need my sandwiches to be ordered he just said no. There was no one in the building and one car in the driveway but he tried to make it sound like they were slammed. I went outside drove right up made my order and instead of the window associate helping me the rude employee from inside decided he wanted to hand me my food. He handed it off by shoving it at me, giving me 3 drinks with no cup holder and closed the window without telling me my order was complete. I had to go through the bags to make sure I wasn’t waiting on anything else. I requested extra marinara sauce and only received one. When I asked for my additional marinara he said he was going to have to charge me an additional 25 cents. I paid it and he tossed me the marinara and closed the window again. Unacceptable rude and obnoxious behavior from what seemed to be a team lead.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Fries, Sandwich, French Fries, Whopper
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