Horrible management, when the kiosks were down with cards she could’ve easily opened a register for just the card malfunction but decided to argue with no justification the kiosk customers who were there to spend their money. Also with a custom order about a discount that was already granted… literally worst management anyone could have.. Mr cheese do better.
Mike Welch
The worst customer service. Waited almost 20 minutes try to order with only one counter service available. There other employees playin their phones or standing around doing nothing. Not a place to go
Krystal Guzman
We go here a lot because we have a pass. The pizza has a great crust. They have a good selection of games. One star was taken away for the smelly bathroom.
Kels (Kels)
It is good here because my son absolutely adores chuck e cheese and the anamatronics he wants to go see in Northridge apparently they still have the Munch band there. Anyways we got some photos to share. The membership is worth it to me because I pay less for a full meal for 2 or more here than I do for a smoothie at lunch.
Atmosphere: 3
Food: 5
Service: 5
Mr. Barraza
My daughter 4 & 3 years old had a blast 💥. When Chuck E. Cheese came out it was very energetic & my Daughters were into the dance. Most definitely it was good vibes & We came on a Monday. It was a great experience most definitely we will be coming back again. My daughters made friends and played a lot of games, it was a great experience!
Atmosphere: 5
Food: 5
Service: 5
Corey T
Great place for the little ones and plenty of parking. They added a new bouncing pad and climbing area, nice touch. The kids loved it.
Atmosphere: 5
Food: 5
Service: 5
Abbie Loren
We came in with a lot of coupons and the girl was so patient and helpful. She made sure to help us through all of it. The new trampoline addition is so good! My son jumped and ran through the obstacle course over and over.
Atmosphere: 5
Food: 4
Service: 5
Tyler Newman
Sarah is the BEST! We have been coming here for a while and she is by far the best service we have gotten yet! My daughters were so happy with her and she was so nice to them.
Alondra Monjaraz Garcia
Worst service. Right off the bat we waited in line for 30 mins only for the employee to just not know anything. Then My sister and I waited over 20 mins just to redeem a little toy and the workers saw us and just ignored us. But the moment we left they were there. Definitely killed my childhood and made my sister cry as she really wanted her toy. Was really mad to know that it’s supposed to be a place for kids yet the kids aren’t even being paid attention.
Atmosphere: 1
Food: 3
Service: 1
KillTrickyfilmsAgario
Went to celebrate my little brothers bday , only one out staff member was friendly the fit one when she left the utter staff members were in a bad mood , giving the kids a bad attitude from what the kids told me , and they all were giving a bad look as if they didn’t want to be there . If they don’t want to be there why work there and give bad attitude to the kids and treat them poorly? Won’t be coming here any longer , you need to get new world with great attitudes and friendly service .
I was looking for somewhere to take my sister and niece, both of whom I’m meeting for the first time. We had the same father, but never met until thus summer, and I wanted to go somewhere we could have fun and sis and I could talk while my Niece had fun too. After seeing the reviews I decided to go inside and see for myself and it will not be worth our time or my hard earned money. I’ll take them to the beach, Dixon Park, and miniature golf instead. Darn shame too, because I remember when I was a kid and this place was fun with decent pizza. Oh well.
Parking: It’s free in a mall lot.
Kid-friendliness: There are kids. Lots of them. Without leashes so be ready for kids that parents failed to raise with manners. But I expected that.
Wheelchair accessibility: Yes, mostly. But be ready to dodge kids….. or run them over for extra points. Or only the best game there. Hahahaha 🤣
Atmosphere: 1
Food: 1
Service: 1
Monique Que
Brought my 7 year old grandson. Paid $35 for 60 min. On his first game. Football toss. His card fell in the machine. Lizbeth said too bad so sad. You have to buy another 60 min. Cost $70 for 60 minutes. Pizza taste like cardboard to add salt to the wound. Don’t come here. It’s depressing and disgusting
Atmosphere: 1
Food: 1
Service: 1
Mary Jean Hickman
Definitely won't be back!! So many of the games were in poor condition. Balls were in the wrong machines. Picture machine was jammed. Basketball game had wrong balls and wasn't keeping score. Thought we'd have fun for my daughter's birthday but it definitely wasn't. Couldn't even get anyone to come to the counter to redeem our "tickets". Sucked.
Atmosphere: 1
Service: 1
Jocelyns Life
The cook is out here yelling at all these kids ? And trying to put her hands on them . Not only mine but other people children as well . Then the second time there is a structure that's not safe and is just out in the open blocked with a bunch of chairs and so then the works notice and came to try to block the entrance which should have done from the star and how rude the workers where is beyond me . So sad my child hood place I loved to come play with my kid definitely crossing this location of the list . The fact the workers where rude and disrespectful for saying you guys should have done this in the first place so the children won't be climbing inside
Atmosphere: 1
Food: 1
Service: 1
J Sebastian Cunningham
School night. We packed the place. Even being short staffed, the employees and on duty manager did a wonderful job.
Horrible management, when the kiosks were down with cards she could’ve easily opened a register for just the card malfunction but decided to argue with no justification the kiosk customers who were there to spend their money. Also with a custom order about a discount that was already granted… literally worst management anyone could have.. Mr cheese do better.
The worst customer service. Waited almost 20 minutes try to order with only one counter service available. There
other employees playin their phones or standing around doing nothing. Not a place to go
We go here a lot because we have a pass. The pizza has a great crust. They have a good selection of games.
One star was taken away for the smelly bathroom.
It is good here because my son absolutely adores chuck e cheese and the anamatronics he wants to go see in Northridge apparently they still have the Munch band there. Anyways we got some photos to share. The membership is worth it to me because I pay less for a full meal for 2 or more here than I do for a smoothie at lunch.
Atmosphere: 3
Food: 5
Service: 5
My daughter 4 & 3 years old had a blast 💥. When Chuck E. Cheese came out it was very energetic & my Daughters were into the dance. Most definitely it was good vibes & We came on a Monday. It was a great experience most definitely we will be coming back again. My daughters made friends and played a lot of games, it was a great experience!
Atmosphere: 5
Food: 5
Service: 5
Great place for the little ones and plenty of parking. They added a new bouncing pad and climbing area, nice touch. The kids loved it.
Atmosphere: 5
Food: 5
Service: 5
We came in with a lot of coupons and the girl was so patient and helpful. She made sure to help us through all of it. The new trampoline addition is so good! My son jumped and ran through the obstacle course over and over.
Atmosphere: 5
Food: 4
Service: 5
Sarah is the BEST! We have been coming here for a while and she is by far the best service we have gotten yet! My daughters were so happy with her and she was so nice to them.
Worst service. Right off the bat we waited in line for 30 mins only for the employee to just not know anything. Then My sister and I waited over 20 mins just to redeem a little toy and the workers saw us and just ignored us. But the moment we left they were there. Definitely killed my childhood and made my sister cry as she really wanted her toy. Was really mad to know that it’s supposed to be a place for kids yet the kids aren’t even being paid attention.
Atmosphere: 1
Food: 3
Service: 1
Went to celebrate my little brothers bday , only one out staff member was friendly the fit one when she left the utter staff members were in a bad mood , giving the kids a bad attitude from what the kids told me , and they all were giving a bad look as if they didn’t want to be there . If they don’t want to be there why work there and give bad attitude to the kids and treat them poorly? Won’t be coming here any longer , you need to get new world with great attitudes and friendly service .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was looking for somewhere to take my sister and niece, both of whom I’m meeting for the first time. We had the same father, but never met until thus summer, and I wanted to go somewhere we could have fun and sis and I could talk while my
Niece had fun too. After seeing the reviews I decided to go inside and see for myself and it will not be worth our time or my hard earned money. I’ll take them to the beach, Dixon Park, and miniature golf instead. Darn shame too, because I remember when I was a kid and this place was fun with decent pizza. Oh well.
Parking: It’s free in a mall lot.
Kid-friendliness: There are kids. Lots of them. Without leashes so be ready for kids that parents failed to raise with manners. But I expected that.
Wheelchair accessibility: Yes, mostly. But be ready to dodge kids….. or run them over for extra points. Or only the best game there. Hahahaha 🤣
Atmosphere: 1
Food: 1
Service: 1
Brought my 7 year old grandson. Paid $35 for 60 min. On his first game. Football toss. His card fell in the machine. Lizbeth said too bad so sad. You have to buy another 60 min. Cost $70 for 60 minutes. Pizza taste like cardboard to add salt to the wound. Don’t come here. It’s depressing and disgusting
Atmosphere: 1
Food: 1
Service: 1
Definitely won't be back!! So many of the games were in poor condition. Balls were in the wrong machines. Picture machine was jammed. Basketball game had wrong balls and wasn't keeping score. Thought we'd have fun for my daughter's birthday but it definitely wasn't. Couldn't even get anyone to come to the counter to redeem our "tickets". Sucked.
Atmosphere: 1
Service: 1
The cook is out here yelling at all these kids ? And trying to put her hands on them . Not only mine but other people children as well . Then the second time there is a structure that's not safe and is just out in the open blocked with a bunch of chairs and so then the works notice and came to try to block the entrance which should have done from the star and how rude the workers where is beyond me . So sad my child hood place I loved to come play with my kid definitely crossing this location of the list . The fact the workers where rude and disrespectful for saying you guys should have done this in the first place so the children won't be climbing inside
Atmosphere: 1
Food: 1
Service: 1
School night. We packed the place. Even being short staffed, the employees and on duty manager did a wonderful job.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Large Pizza, Salad Bar
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