Went in to pick up pizza I ordered online. Upon arrival there were like 5 staff members inside the store. I was not acknowledged or helped, it took a good 2 minutes for someone to ask me if I was there for pick up. I usually always get my pizza delivered & the drivers are always so nice & give exceptional service. Did not feel welcomed coming in, please do better. Pizza was great though just need better customer service.
Manny Liong
Satisfactory
Jason
Smooth pick up order. I had to call and delay 30mins and they were chill about it.
Kathy Anne Hopp
I love substituting the red sauce with the Garlic Parmesan Sauce and there are other sauce options available as well if like me, you suffer from heart burn! The carryout coupon for $8.99 (plus you only have to purchase one item) is an unbeatable value!
Mar P
I had a very bad experience at this Domino's pizza. Nick the manager was rude. I will never buy pizza from Domino's on Valley Parkway. Custumer service is bad, they need to learn to respect, and be kind.
MY Tech\u0026Games
Messes up my order literally every time
Annette Badger
We ordered pickup. I ordered signed in online and I’m not sure what happened but on the deep dish I ordered light sauce, and on the thin crust I ordered regular cheese and regular sauce. We got no sauce on either pizza, and I don’t think there’s cheese on the thin crust. They cut the thin crust up into small 2”x 2” squares, not sure why they did that. The also burned the thin crust beyond edible. Shame on you! I guess we have to start checking our orders!
Kristen Lucero
I may have come at a quiet time during the day but the store was very clean, the staff greeted me when I entered, and they nicely/quickly processed and made my order. Everything tastes great and I’m grateful it’s so close by to where I live.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Different Types of Pizza
Jose Moreno
Out standing service
Service: 5
Delia Iturio
My pizzas were cold and employees weren’t welcoming at all. Also the dude at the cashier threw the ranch at me rudely and apologized but the energy wasn’t it. I clearly ordered it online and told me other wise, although he made me feel like he gave it to me , I still wont come back here.
Has anyone told y’all how awesome they are?The entire is staff is awesome. I sat back and watched as they would help one another.
Atmosphere: 5
Food: 5
Service: 5
YOUNG ACE
Everytime I do curbside they never comeout. I always have to go inside. Dom an employee was rude and disrespectful and made some comments to her co
Food: 5
Service: 1
Cindy Homer
They have Pretty good deals. Unfortunately you can't get pan or thin crust with the deals, only the hand tossed. Unless you want pay extra. So that is my only complaint. Especially on thin crust where you use less dough.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Different Types of Pizza
Micah Gonzales
I called in an order to go, and as we all know, the outsourced call centers Dominos uses are manned by individuals who can’t speak English. Once I picked up my order and opened the box, I knew right away the call center entered in the wrong order. So I walked inside and a young man by the name of Roman immediately made it right. Not only did he personally see to it that it was corrected on the spot, but I observed him handle a difficult customer as I was waiting in line. Roman gets the credit in this scenario, not Dominos.
Atmosphere: 5
Food: 5
Service: 5
Roman Orozco
Amazing experience
Kid-friendliness: Super fun
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza with Bacon Pizza
Went in to pick up pizza I ordered online. Upon arrival there were like 5 staff members inside the store. I was not acknowledged or helped, it took a good 2 minutes for someone to ask me if I was there for pick up. I usually always get my pizza delivered & the drivers are always so nice & give exceptional service. Did not feel welcomed coming in, please do better. Pizza was great though just need better customer service.
Satisfactory
Smooth pick up order. I had to call and delay 30mins and they were chill about it.
I love substituting the red sauce with the Garlic Parmesan Sauce and there are other sauce options available as well if like me, you suffer from heart burn! The carryout coupon for $8.99 (plus you only have to purchase one item) is an unbeatable value!
I had a very bad experience at this Domino's pizza. Nick the manager was rude. I will never buy pizza from Domino's on Valley Parkway. Custumer service is bad, they need to learn to respect, and be kind.
Messes up my order literally every time
We ordered pickup. I ordered signed in online and I’m not sure what happened but on the deep dish I ordered light sauce, and on the thin crust I ordered regular cheese and regular sauce. We got no sauce on either pizza, and I don’t think there’s cheese on the thin crust. They cut the thin crust up into small 2”x 2” squares, not sure why they did that. The also burned the thin crust beyond edible. Shame on you! I guess we have to start checking our orders!
I may have come at a quiet time during the day but the store was very clean, the staff greeted me when I entered, and they nicely/quickly processed and made my order. Everything tastes great and I’m grateful it’s so close by to where I live.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Different Types of Pizza
Out standing service
Service: 5
My pizzas were cold and employees weren’t welcoming at all. Also the dude at the cashier threw the ranch at me rudely and apologized but the energy wasn’t it. I clearly ordered it online and told me other wise, although he made me feel like he gave it to me , I still wont come back here.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Has anyone told y’all how awesome they are?The entire is staff is awesome. I sat back and watched as they would help one another.
Atmosphere: 5
Food: 5
Service: 5
Everytime I do curbside they never comeout. I always have to go inside. Dom an employee was rude and disrespectful and made some comments to her co
Food: 5
Service: 1
They have Pretty good deals. Unfortunately you can't get pan or thin crust with the deals, only the hand tossed. Unless you want pay extra. So that is my only complaint. Especially on thin crust where you use less dough.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Different Types of Pizza
I called in an order to go, and as we all know, the outsourced call centers Dominos uses are manned by individuals who can’t speak English. Once I picked up my order and opened the box, I knew right away the call center entered in the wrong order. So I walked inside and a young man by the name of Roman immediately made it right. Not only did he personally see to it that it was corrected on the spot, but I observed him handle a difficult customer as I was waiting in line. Roman gets the credit in this scenario, not Dominos.
Atmosphere: 5
Food: 5
Service: 5
Amazing experience
Kid-friendliness: Super fun
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza with Bacon Pizza
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