Sat at the bar, no one came for 15 mins. Got up and left. Why have a bar?
Lupe Torres
Always good !!
Atmosphere: 5
Food: 4
Service: 5
aiden Watters (Now on Google Plus)
We have been going to Epic Wings for 20 years. This is definitely the worst one we’ve been to. Staff is unfriendly and food was soggy. Y’all gettin 20$ a hour to act a fool. Spent 40$ and you can’t give me more than 2 small ranch after I tipped you…. No thankyou!! We won’t be going to this location again.
Atmosphere: 1
Food: 1
Service: 1
Sheryl D.
We were sad they didn't have their draft beer up and running today. Once that fets set-up, it will be that much better. We asked for the Aztecnfootball game to be turned on, and they were on it right away. Enjoyed the game and Buffalo chicken strips, carrots, and celery sticks and breadsticks.
Somehow, the rewards are not available at all locations, so you just lose the rewards if you go to your local location. Fix the app.
DS
Hello, my first visit to this location on 7/30/24 4:30. Restaurant was relatively empty with 2 people in the front and 2 in the kitchen with the manager. We sat inside the diner with a view of the front counter and kitchen. I was shocked and surprised to see how the employees behaved and the manager completely condoned it. Last time I visit this location, for safety health hazards I feel the Health Department needs to be aware of the following we witnessed: 1. Food came out in 15 minutes and cold, completely unacceptable. 2. None of the staff including the manager was wearing any gloves when handling and touching the food. 3. The 2 people up front handling cashier/money transactions also were in the kitchen handling and touching the food without any gloves, disgusting. 4. One of the cashiers was caught rubbing his noise and then entering the kitchen handling food, unbelievable. 5. Caught manager walking out of the kitchen getting plastic forks, walking back to the kitchen and was observed eating with other workers while putting together orders and bringing them out, unbelievable. 6. All of this while in the presence of the manager, completely disgusting and unprofessional behavior by all working that afternoon. If they worked for me I would've have fired all of them along time ago and installed cameras.
Atmosphere: 1
Food: 1
Service: 1
Alex Good
Let me preface this by saying I LOVE wings n things/epic wings. I've been frequenting these for over a decade between the college area, Santee, and Carmel mountain ranch locations. They are always consistent with the quality of food and service. You ask for some extra ranch? They provide you with 2, no questions asked. Want more than that? Gotta pay for them. Fair enough.
THIS PARTICULAR LOCATION HOWEVER, they refused to give me a SINGLE ranch with my order without charging me. I ordered fries online and there wasn't any ranch in the bag so I asked for some ranch and they said okay but we have to charge you. And I pointed out that there wasn't a single ranch in the bag? And they said the reason is because fries come with chipotle ranch on them. I stood there in shock letting them know that I've been a customer of wings n things for years and have never had this issue. They apologized but said I have to pay. So after ordering online for the convenience I had to put out my card to pay for ranch. Which isn't expensive but it's not about the money at this point.
I won't be coming back to this location to say the least. If you don't want to be nickel and dimed for something like ranch, then save yourself the time and go to a different location, because I can't recommend the food enough. STINGY
My chicken fries were okay, but the drink machine was basically just water. Tried to get tea and realized there was no tea, so I got Mr. Pibb, which looked fine, but really there was only a drop of flavoring in there.
Atmosphere: 3
Food: 3
Service: 5
Vanessa chavez
This was my second visit dinning here the first was a total nightmare with ordering my food but regardless of miscommunication the wings came out good, and another service made it up to me. So, I ate there a second time. This time communication was great but wings gave me diarrhea!!! Was it just a simple fluke or the revenge of the first nights miscommunication nightmare?!?! Who will ever know?!?! One thing is for sure NEVER AGAIN- not there at least!!!!!!!
Atmosphere: 2
Food: 1
Service: 1
Andrea
Terrible service by everyone at the restaurant. Incompetent and awful staff. Food was awful as well. Won't be visiting again.
I came here with my friend because I had never been and she said we had to go. And I am so glad we did! The woman at the counter that took our order was so patient with me because it was my first time here. She was very nice to us. The inside had a glass wall with their beer kegs on display for the bar in the center, I thought that was pretty cool.I ordered the #2 combo with medium buffalo and two sides of bread sticks and a side of ranch and oh my goodness.. it was so good the Buffalo sauce was delicious! The chicken was cooked perfectly, the first had a beautiful crisp on them and weren’t soggy. And dipping it in the ranch was just the perfect way to bring every bit together oh my gosh I can’t wait to go back! I’d give 6 stars if I could!!
Atmosphere: 5
Food: 5
Service: 5
S M
Food is awesome.. best chow in town. Yes your neck will hurt and youll have diarrhea after 1 meal but still totally worth
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Epic Chicken Fries
Sinster Reef
Lady on the reception was mouthy, they will mess up your
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
Reiel Lyle Marfil
Food is awesome.. best chow in town. Yes your neck will hurt and youll have diarrhea after 1 meal but still totally worth it
Atmosphere: 4
Food: 5
Service: 5
Joel Dominguez
I do NOT normally complain on reviews, but this experience was pretty bad.Went there to watch a football game at the bar and had one of the worst server experience I've had. Bartender obviously was not a bartender. 1. Finally got their attention, seemingly reluctantly, and 2. they closed us out with the first drink, never asked us if we were going to want more, as in to open a tab for drinks and food (we let them know at the onset that we were there to watch the game, Monday night football). 3. Had to ask for the game to be put on several times, as well as other customers around the bar. 4. Asked for another beer, was told I should have asked for one before I closed out or left the tab open. Held my comments. Reiterated that we were staying for the game. 5. My friend was served a very flat beer and he asked if he could possibly get a different pour and was then told that it's just the way that beer is made and tastes. 6. They did not change out his beer. 7. Asked for them to turn on the volume to the game several times, along with other customers that were there for the only game on that night. 8. Asked for another beer and was told I should have kept my tab open even though I had mentioned we were planning on staying for the game. 9. The server told us both that we should work on our communication skills since the server didn't understand that we wanted a tab open while we watch the game. 10. Asked again for the volume to be raised on the game at the bar, along with other customers. 11. Was not given any food menus at the bar and it took awhile to get the attention of the bartender, not busy just not present.A new bartender showed up and it was black and white compared to the first. They changed out my friends beer and compt'd it, turned the volume to a decent level that satisfied all sections of the restaurant, was attentive, and apologized for the inconvenience. Apologies were not needed, but appreciated. Second bartender is the only reason I gave 2 stars.Really don't mean to be that complaining guy here, but this was definitely a weird and rude experience. I like the spot but if this service from that one individual is something that I have to avoid, I'm not going to this place again. It's not worth it for chicken wings. Lol.Hope this employee changes her service style or finds one. We ended up leaving before the game ended. Food was good, just had 6 Buffalo wings and 3 beers. Would have had more if I could have been served regularly. I'm sure this is an isolated issue, but the way the first serve seemed vindicated in her actions I'm not sure this is the first person they treated this way.
Sat at the bar, no one came for 15 mins. Got up and left. Why have a bar?
Always good !!
Atmosphere: 5
Food: 4
Service: 5
We have been going to Epic Wings for 20 years. This is definitely the worst one we’ve been to. Staff is unfriendly and food was soggy. Y’all gettin 20$ a hour to act a fool. Spent 40$ and you can’t give me more than 2 small ranch after I tipped you…. No thankyou!! We won’t be going to this location again.
Atmosphere: 1
Food: 1
Service: 1
We were sad they didn't have their draft beer up and running today. Once that fets set-up, it will be that much better. We asked for the Aztecnfootball game to be turned on, and they were on it right away. Enjoyed the game and Buffalo chicken strips, carrots, and celery sticks and breadsticks.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Buffalo 3 pcs Tenderloin Chicken Strips, Sauce
Somehow, the rewards are not available at all locations, so you just lose the rewards if you go to your local location. Fix the app.
Hello, my first visit to this location on 7/30/24 4:30. Restaurant was relatively empty with 2 people in the front and 2 in the kitchen with the manager. We sat inside the diner with a view of the front counter and kitchen. I was shocked and surprised to see how the employees behaved and the manager completely condoned it. Last time I visit this location, for safety health hazards I feel the Health Department needs to be aware of the following we witnessed:
1. Food came out in 15 minutes and cold, completely unacceptable.
2. None of the staff including the manager was wearing any gloves when handling and touching the food.
3. The 2 people up front handling cashier/money transactions also were in the kitchen handling and touching the food without any gloves, disgusting.
4. One of the cashiers was caught rubbing his noise and then entering the kitchen handling food, unbelievable.
5. Caught manager walking out of the kitchen getting plastic forks, walking back to the kitchen and was observed eating with other workers while putting together orders and bringing them out, unbelievable.
6. All of this while in the presence of the manager, completely disgusting and unprofessional behavior by all working that afternoon. If they worked for me I would've have fired all of them along time ago and installed cameras.
Atmosphere: 1
Food: 1
Service: 1
Let me preface this by saying I LOVE wings n things/epic wings. I've been frequenting these for over a decade between the college area, Santee, and Carmel mountain ranch locations. They are always consistent with the quality of food and service. You ask for some extra ranch? They provide you with 2, no questions asked. Want more than that? Gotta pay for them. Fair enough.
THIS PARTICULAR LOCATION HOWEVER, they refused to give me a SINGLE ranch with my order without charging me. I ordered fries online and there wasn't any ranch in the bag so I asked for some ranch and they said okay but we have to charge you. And I pointed out that there wasn't a single ranch in the bag? And they said the reason is because fries come with chipotle ranch on them. I stood there in shock letting them know that I've been a customer of wings n things for years and have never had this issue. They apologized but said I have to pay. So after ordering online for the convenience I had to put out my card to pay for ranch. Which isn't expensive but it's not about the money at this point.
I won't be coming back to this location to say the least. If you don't want to be nickel and dimed for something like ranch, then save yourself the time and go to a different location, because I can't recommend the food enough. STINGY
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Epic Chicken Fries, Garlic Parmesan Wings, Fries, Buffalo Wings, Medium Garlic 4pc Tenderloin Strips, 6 Bread Sticks, Brew, Sauce, Epic Chicken Salad, Med Garlic 4pc Tenderloin Strips, Epic Fries, Wings, Chicken Wings Combo Meal
My chicken fries were okay, but the drink machine was basically just water. Tried to get tea and realized there was no tea, so I got Mr. Pibb, which looked fine, but really there was only a drop of flavoring in there.
Atmosphere: 3
Food: 3
Service: 5
This was my second visit dinning here the first was a total nightmare with ordering my food but regardless of miscommunication the wings came out good, and another service made it up to me. So, I ate there a second time. This time communication was great but wings gave me diarrhea!!! Was it just a simple fluke or the revenge of the first nights miscommunication nightmare?!?! Who will ever know?!?! One thing is for sure NEVER AGAIN- not there at least!!!!!!!
Atmosphere: 2
Food: 1
Service: 1
Terrible service by everyone at the restaurant. Incompetent and awful staff. Food was awful as well. Won't be visiting again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
Restaurantji Recommends
I came here with my friend because I had never been and she said we had to go. And I am so glad we did! The woman at the counter that took our order was so patient with me because it was my first time here. She was very nice to us. The inside had a glass wall with their beer kegs on display for the bar in the center, I thought that was pretty cool.I ordered the #2 combo with medium buffalo and two sides of bread sticks and a side of ranch and oh my goodness.. it was so good the Buffalo sauce was delicious! The chicken was cooked perfectly, the first had a beautiful crisp on them and weren’t soggy. And dipping it in the ranch was just the perfect way to bring every bit together oh my gosh I can’t wait to go back! I’d give 6 stars if I could!!
Atmosphere: 5
Food: 5
Service: 5
Food is awesome.. best chow in town. Yes your neck will hurt and youll have diarrhea after 1 meal but still totally worth
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Epic Chicken Fries
Lady on the reception was mouthy, they will mess up your
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
Food is awesome.. best chow in town. Yes your neck will hurt and youll have diarrhea after 1 meal but still totally worth it
Atmosphere: 4
Food: 5
Service: 5
I do NOT normally complain on reviews, but this experience was pretty bad.Went there to watch a football game at the bar and had one of the worst server experience I've had. Bartender obviously was not a bartender. 1. Finally got their attention, seemingly reluctantly, and 2. they closed us out with the first drink, never asked us if we were going to want more, as in to open a tab for drinks and food (we let them know at the onset that we were there to watch the game, Monday night football). 3. Had to ask for the game to be put on several times, as well as other customers around the bar. 4. Asked for another beer, was told I should have asked for one before I closed out or left the tab open. Held my comments. Reiterated that we were staying for the game. 5. My friend was served a very flat beer and he asked if he could possibly get a different pour and was then told that it's just the way that beer is made and tastes. 6. They did not change out his beer. 7. Asked for them to turn on the volume to the game several times, along with other customers that were there for the only game on that night. 8. Asked for another beer and was told I should have kept my tab open even though I had mentioned we were planning on staying for the game. 9. The server told us both that we should work on our communication skills since the server didn't understand that we wanted a tab open while we watch the game. 10. Asked again for the volume to be raised on the game at the bar, along with other customers. 11. Was not given any food menus at the bar and it took awhile to get the attention of the bartender, not busy just not present.A new bartender showed up and it was black and white compared to the first. They changed out my friends beer and compt'd it, turned the volume to a decent level that satisfied all sections of the restaurant, was attentive, and apologized for the inconvenience. Apologies were not needed, but appreciated. Second bartender is the only reason I gave 2 stars.Really don't mean to be that complaining guy here, but this was definitely a weird and rude experience. I like the spot but if this service from that one individual is something that I have to avoid, I'm not going to this place again. It's not worth it for chicken wings. Lol.Hope this employee changes her service style or finds one. We ended up leaving before the game ended. Food was good, just had 6 Buffalo wings and 3 beers. Would have had more if I could have been served regularly. I'm sure this is an isolated issue, but the way the first serve seemed vindicated in her actions I'm not sure this is the first person they treated this way.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Wings
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