Jersey Mike's Subs

Came in for two sandwiches- I asked for a gluten free one first, and then ordered a second sandwich non-gluten free. They started making the second order first, and then informed us halfway through making that sandwich that they didn’t have any gluten-free bread thawed out. That is poor planning or just laziness (or both), as Jersey Mike’s is known for its gluten-free sandwiches and the bread should be ready and available just like any other bread there. They were not apologetic although they did offer to make a bowl, which frankly isn’t why I go to a sandwich shop in the first place. We ended up paying for the regular sandwich (although tempted to leave without) and then we drove 10 minutes away the opposite direction of where we were headed, to another Jersey Mike’s to complete our order. [The staff at the other location on Centre City Parkway were great- both helpful and friendly.]

The #13 on the menu Mikes way is outstanding!

Sydney is the best in the business keep it up sweetheart

they close at 9pm according to online hours and hours posted on store but on two separate occasions I have arrived at the door at 8: 40 and they have the doors locked . I would understand if this was a sit down restaurant but it literally takes less than 5 mins to make a sandwich. Perhaps I’m totally wrong but it seems to me that if the place closes at 9 , then it should close to customers at 9 instead of using the last 20 minutes of operational hours to shut down the store. Is this normal ? The employees left at exactly 9.

I watched an employee scrape the lettuce droppings from one sandwich into her hands and throw it back into the fresh lettuce bin. This ia unsanitary, disgusting and unacceptable. I had to leave without ordering for my own safety. I'd say it's safe to assume that a manager or owner trained this $20 an hour employee to do this. I WILL NEVER GO TO THIS LOCATION AGAIN! The Jersey Mike name has been tarnished for me forever!

Madison the employee rolled her eyes and made disgruntled face to me when ordering. I had asked about managers special and she continue to ask about order any more sandwiches. When I replied just the managers special I was given you are stupid eye roll and disgruntled face expressions. She proceed to have another employee finish the job. Rest of crew was friendly and was asked by male employee if I wanted table and floor cleaned. The table was in
the sun and I wanted to feel the sunrays Turkey sandwich was good and the place was clean. If Madison did roll eyes at me and make me feel beneath her I would been a great sandwich visit.

The food is delicious, the staff is friendly, the atmosphere is nice and they make a yummy sandwich.

Jersey Mike's where's the meat??
My 1st time that it's bad..Your starting to look like subway.We will try again once if like this not again.I work to hard for my money..So disappointing...$40 dollars for what?

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Pepper Mushrooms, Club Sub

I went to Jersey Mike's on E. Vlly Pkwy with my husband and my service dog. Immediately when we walked in, the manager yelled out, "There are no dogs allowed". Her tone was rude and abrasive. I let her know that my dog is a service dog that we've eaten there several times. Then, I let her know that she made me feel embarrassed and uncomfortable in front of everyone. She didn't apologize, she kept her rude demeanor. Then she challenged me asking what two tasks my dog performs. I let her know the two tasks. Then, I let her know that I would never eat there again and left.

I've eaten there with my dog several times with no problem and had a nice experience each time, but this one time with that manager lady was a huge problem and disappointment.

This manager lady was unattractive and overweight. I know that people mistreat others when they're unhappy with themselves.

It's too bad b/c I really do love Jersey Mike's sandwiches, and so do my friends and family that I've eaten there with. Now we will never go there again.

Service: 1

Every single time, the staff is friendly and makes the sandwiches amazingly well!

Atmosphere: 5

Food: 5

Service: 5

Food was tasty, but I found a pincher bug in my bowl. Tried calling the number and nobody picked up.

Atmosphere: 4

Food: 3

Service: 3

Always good

I am not sure what is going on at this location this is now the third time I have come in and there is one person actually working while 2 to 3 others are doing who knows what. Not this last time but the time before the person stood in front of me and said oh I'm on break and I did not get help for over 5 minutes. Honestly if my family did not like the sandwiches so much and the other location is all the way across town i wouldn't return.

Atmosphere: 1

Food: 5

Service: 1

Little

Atmosphere: 3

Food: 5

Service: 3

The staff was just not very good at their job. I had to correct and redirect them both many times while they assembled my subs. Maybe they were new ?

Atmosphere: 5

Food: 4

Service: 2

Recommended dishes: The Original Italian