This place is absolutely filthy and smells like backed up sewer.
Atmosphere: 1
Food: 3
Service: 3
Sasha
I came in on 10/6 @8pm and placed a 8 piece family meal order, my mother has not had KFCin years so she was so excited to taste everything again. Unfortunately, our order was incorrect even though I emphasized I wanted Mac & Cheese at the drive-thru as well as upon making my payment, I corrected the cashier letting him know that I did not want the slaw I wanted mac and cheese instead. I arrived to my house in Fallbrook 20 + minutes away I quickly realized my order was incorrect. I called the number and let the phone operator know my situation I honestly assumed I was just going to get a refund but I did let them know if I can have someone pick up my order, The phone person reported to the manager on duty and I can hear that person (female) speak in a rude manner. The phone operator response was "you want to talk to her" they were going back and forth. The situation was so unprofessional even though I told him I was going to send someone to pick up my order. I decided not to. Please make sure YOU assure you get everything your orderd , if not, you're going to get attitude from the person in charge.
Atmosphere: 1
Food: 3
Service: 1
Lupita Lopez
The staff was very rude when I asked for sauce. She complained that she was busy and told me to hurry up. We had to wait to place our order and then waited 15 minutes to get our food. I would have appreciated it if she had been nicer. We understand if they are busy, but the attitude was unnecessary.
So I went thru the drive through of this location & when I tell you I had a horrible feeling when I pulled up to the window, is an understatement. I had a gut feeling to not eat their food when I saw how filthy the walls were with dirt, grease, mold? Etc. But I shrugged it off instead of listening to my gut. Well now my 5 year old son & I are paying the consequences & have been bed riddance with diarrhea, vomit, fever, chills, nausea for 2 days. It's the last thing I ate before bed & remembering how disgustingly dirty this place was I'm 100% sure this is how we both got sick. That place needs a good deep cleaning & they need to train their staff to not use their phones while cooking & wash their hands constantly while prepping our food.
Atmosphere: 1
Food: 1
Service: 1
Mike Taylor
Lobby was very dirty.. Food was good but the whole place needs a deep cleaning.
Atmosphere: 1
Food: 4
Service: 3
Izzy Jimenez
Management should be aware when there's a lot of customers waiting in line and getting another cashier.
Atmosphere: 5
Food: 5
Service: 3
Ace Zoro
They gave me the wrong order and when I returned the kids said "oh you actually came back" while the manager was there, a young manager who then said "oh, damn i should have actually put the chicken in". I don't understand how they make such immature kids manager now a days who don't care. Kfc use to be really good with good service but lately it's downhill and really bad service.
Dirty.
Atmosphere: 1
Food: 3
Service: 1
This place is absolutely filthy and smells like backed up sewer.
Atmosphere: 1
Food: 3
Service: 3
I came in on 10/6 @8pm and placed a 8 piece family meal order, my mother has not had KFCin years so she was so excited to taste everything again. Unfortunately, our order was incorrect even though I emphasized I wanted Mac & Cheese at the drive-thru as well as upon making my payment, I corrected the cashier letting him know that I did not want the slaw I wanted mac and cheese instead. I arrived to my house in Fallbrook 20 + minutes away I quickly realized my order was incorrect. I called the number and let the phone operator know my situation I honestly assumed I was just going to get a refund but I did let them know if I can have someone pick up my order, The phone person reported to the manager on duty and I can hear that person (female) speak in a rude manner. The phone operator response was "you want to talk to her" they were going back and forth. The situation was so unprofessional even though I told him I was going to send someone to pick up my order. I decided not to. Please make sure YOU assure you get everything your orderd , if not, you're going to get attitude from the person in charge.
Atmosphere: 1
Food: 3
Service: 1
The staff was very rude when I asked for sauce. She complained that she was busy and told me to hurry up. We had to wait to place our order and then waited 15 minutes to get our food. I would have appreciated it if she had been nicer. We understand if they are busy, but the attitude was unnecessary.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fried Chicken, Tenders Flavor Meal
So I went thru the drive through of this location & when I tell you I had a horrible feeling when I pulled up to the window, is an understatement. I had a gut feeling to not eat their food when I saw how filthy the walls were with dirt, grease, mold? Etc. But I shrugged it off instead of listening to my gut. Well now my 5 year old son & I are paying the consequences & have been bed riddance with diarrhea, vomit, fever, chills, nausea for 2 days. It's the last thing I ate before bed & remembering how disgustingly dirty this place was I'm 100% sure this is how we both got sick. That place needs a good deep cleaning & they need to train their staff to not use their phones while cooking & wash their hands constantly while prepping our food.
Atmosphere: 1
Food: 1
Service: 1
Lobby was very dirty.. Food was good but the whole place needs a deep cleaning.
Atmosphere: 1
Food: 4
Service: 3
Management should be aware when there's a lot of customers waiting in line and getting another cashier.
Atmosphere: 5
Food: 5
Service: 3
They gave me the wrong order and when I returned the kids said "oh you actually came back" while the manager was there, a young manager who then said "oh, damn i should have actually put the chicken in". I don't understand how they make such immature kids manager now a days who don't care. Kfc use to be really good with good service but lately it's downhill and really bad service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Fried Chicken, Tenders Flavor Meal, Cole Slaw, Gravy
So far so good!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Fried Chicken
The service was quick food was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttery Spread, Leg and Thigh Meal, Fried Chicken, Cole Slaw
Restaurantji Recommends
The service was quick food was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttery Spread, Leg and Thigh Meal, Fried Chicken, Coleslaw
Every time I go here I feel like I'm entering a funeral.The workers give off such a negative energy.
Atmosphere: 1
Food: 4
Service: 2
Okay at best, would not go out of my way to go here again. Food was lukewarm and undercooked when I received it.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Leg and Thigh Meal, Crispy Colonel Sandwich Meal
getting
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Leg and Thigh Meal, Fried Chicken
Always nice and professional staff , no drama just good service to the customers.
Atmosphere: 5
Food: 5
Service: 5
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