first & last time ever coming to this location. my sister, her boyfriend, my mother in law & i came in and ordered a total of 5 drinks & 2 pastries.. we were waiting (patiently) by the drink area. then the “supervisor” AnaSha, comes out from washing her dishes just to let us know we’re standing “too close” to the counter and are “blocking the way of other costumers”. we were the ONLY people in the store, & no there wasn’t any mobile orders. then i was looking at their bulletin board they have by the door & she’s comes BACK to tell me i can’t stand there either because it’s a fire hazard.. my sisters boyfriend proceeded to ask her why she was being so hostile & then she became the victim of the situation, making it seem like we were the bad people etc.. im not sure where i was allowed to stand that was up to her par.. i understand rules are put in place but there’s ways to talk to people.. this lady was on some sort of power trip & clearly felt like she needed to use her supervisor title to the fullest this location needs to reconsider who they choose to have as the face of their leadership team..
Pricila Mariano
This morning, I visited this location to retrieve my mobile order and discovered that the cold foam, an item for which I paid an additional charge, was missing. When I brought this to the attention of the front-end associate, I was informed that I would need to cancel and reorder. I questioned this process, given that I had already paid for the cold foam. Upon presenting proof of purchase via my mobile application, the associate's demeanor suggested I was being difficult. The purpose of mobile ordering is to provide convenience, not to create additional wait times due to order inaccuracies. I am very dissatisfied with the lack of customer service provided by this individual.
Gricelda Gonzalez
Bad service, I paid $20 in cash and the rest on my card, but they charged the full amount to my card and didn't refund my cash.
Service: 2
G R
My favorite Starbucks location!!! :) They are so friendly and so welcoming! Thank you so much to Tera, Sarah, and Bianca for always being so nice to me and always making sure that my order is correct! Y'all always put a smile on my face :)
Atmosphere: 5
Food: 5
Service: 5
Jessica Cahill
The people that work here are very rude especially the little girl at the front talk to her elders like she does she doesn't need a job working w public
michael woodruff
Smiling Faces
Atmosphere: 5
Food: 5
Service: 5
Ethan Bailey
Photos show indoor seating but there is none currently. Only seating is outdoor and since your next to a busy road, its quite loud.
Atmosphere: 3
Food: 4
Service: 5
Monica Guerrero
Today, the young man who served me made me feel bad because his way of serving me was rude. Maybe he was having a bad day, but it's not the customer's fault.
Anahy Soria
I went today around 8:03pm and very bad attitude by the lady name Anya ,very bad costumer service ,she always fans the orders of everyone ,instead the other girl very friendly ,gentle with a very pretty attitude
Roy A
Love all the people who work here, they know my name, and I know theirs. They’re always bright and sunny people, and I’m the same way to them. Never have to wait, I order online, and it’s always ready when I get there. A+++ Starbucks location!
Witnessed this employee being rude and getting loud with a customer that did not speak fluent English and was simply trying to make sure the coffees that were ready were his. She tells him while rolling her eyes “the name is on the sticker” then proceeds to get loud with him saying “what kind of coffee did you order?” It was evident the customer ordered a coffee to the best of his ability for him and his family. Very upsetting that instead of helping him, she talked down on him.
Atmosphere: 3
Food: 4
Service: 1
ana solis
It's like a party here, super loud among the staff and took about 15 min to get my drink. Very disappointed with my experience.
Atmosphere: 1
Food: 5
Service: 1
Chuck Crist
Not very customer service friendly.
Timothy Wazny
It’s Starbucks, you know what you’re getting.
Why are you reading reviews for Starbucks?
Heather Rhea Dawn
They are always sweet! I love how they say hello to everyone as we walk in! I have started to preorder as sometimes I’m in a hurry or they are busy! And they have had my chai ready every time when I have shown up! I wish they had an indoor cafe to sit! I’d come here all the time! This is why I took away a star for atmosphere.
first & last time ever coming to this location.
my sister, her boyfriend, my mother in law & i came in and ordered a total of 5 drinks & 2 pastries.. we were waiting (patiently) by the drink area. then the “supervisor” AnaSha, comes out from washing her dishes just to let us know we’re standing “too close” to the counter and are “blocking the way of other costumers”. we were the ONLY people in the store, & no there wasn’t any mobile orders.
then i was looking at their bulletin board they have by the door & she’s comes BACK to tell me i can’t stand there either because it’s a fire hazard.. my sisters boyfriend proceeded to ask her why she was being so hostile & then she became the victim of the situation, making it seem like we were the bad people etc.. im not sure where i was allowed to stand that was up to her par.. i understand rules are put in place but there’s ways to talk to people.. this lady was on some sort of power trip & clearly felt like she needed to use her supervisor title to the fullest
this location needs to reconsider who they choose to have as the face of their leadership team..
This morning, I visited this location to retrieve my mobile order and discovered that the cold foam, an item for which I paid an additional charge, was missing. When I brought this to the attention of the front-end associate, I was informed that I would need to cancel and reorder. I questioned this process, given that I had already paid for the cold foam. Upon presenting proof of purchase via my mobile application, the associate's demeanor suggested I was being difficult. The purpose of mobile ordering is to provide convenience, not to create additional wait times due to order inaccuracies. I am very dissatisfied with the lack of customer service provided by this individual.
Bad service, I paid $20 in cash and the rest on my card, but they charged the full amount to my card and didn't refund my cash.
Service: 2
My favorite Starbucks location!!! :) They are so friendly and so welcoming! Thank you so much to Tera, Sarah, and Bianca for always being so nice to me and always making sure that my order is correct! Y'all always put a smile on my face :)
Atmosphere: 5
Food: 5
Service: 5
The people that work here are very rude especially the little girl at the front talk to her elders like she does she doesn't need a job working w public
Smiling Faces
Atmosphere: 5
Food: 5
Service: 5
Photos show indoor seating but there is none currently. Only seating is outdoor and since your next to a busy road, its quite loud.
Atmosphere: 3
Food: 4
Service: 5
Today, the young man who served me made me feel bad because his way of serving me was rude. Maybe he was having a bad day, but it's not the customer's fault.
I went today around 8:03pm and very bad attitude by the lady name Anya ,very bad costumer service ,she always fans the orders of everyone ,instead the other girl very friendly ,gentle with a very pretty attitude
Love all the people who work here, they know my name, and I know theirs.
They’re always bright and sunny people, and I’m the same way to them.
Never have to wait, I order online, and it’s always ready when I get there.
A+++ Starbucks location!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Witnessed this employee being rude and getting loud with a customer that did not speak fluent English and was simply trying to make sure the coffees that were ready were his. She tells him while rolling her eyes “the name is on the sticker” then proceeds to get loud with him saying “what kind of coffee did you order?” It was evident the customer ordered a coffee to the best of his ability for him and his family. Very upsetting that instead of helping him, she talked down on him.
Atmosphere: 3
Food: 4
Service: 1
It's like a party here, super loud among the staff and took about 15 min to get my drink. Very disappointed with my experience.
Atmosphere: 1
Food: 5
Service: 1
Not very customer service friendly.
It’s Starbucks, you know what you’re getting.
Why are you reading reviews for Starbucks?
They are always sweet! I love how they say hello to everyone as we walk in!
I have started to preorder as sometimes I’m in a hurry or they are busy! And they have had my chai ready every time when I have shown up!
I wish they had an indoor cafe to sit! I’d come here all the time! This is why I took away a star for atmosphere.
Atmosphere: 4
Food: 5
Service: 5
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