They need to learn how to properly charge people for the “ Meal of the day deal” they over charge at this location and the store is always so hot I’m sweating while standing in line cause the AC is never on high enough. Just go to the other location on Centre City for a better experience and to be charged correctly. I was over charged by $6 and the manager doesn’t reply to customer service emails.
Atmosphere: 1
Food: 3
Service: 1
victor martinez
I came in to get a subway sandwich and some hot Cheetos while I waited for my Tesla to charge. Some creepy dude with construction uniform comes in thinking I’m hitting on his girl and asks about my shoes like he wanted to rob me
Atmosphere: 1
Food: 5
Service: 5
Kayla Wen
no welcome in no acknowledgment of the customers two rude teenagers working there they give you burnt bread. not good
Atmosphere: 1
Food: 2
Service: 1
Ajay Patel
I cam to this subway last night ,as soon as I walked in ,I was greated by both the employees, misty and fenna ,not only that the store was very clean ,and inviting and bright ,the gal name fenna , I think was her name ,she made both my subs the way I asked her to make and made the way it should be ,and when I asked her how long she's worked hear to make such a awesome sandwich, she said it was her first day. I was shocked , I love subway ,but most of the subway in escondido are either very dirty or the employees don't care , I will definitely visit this subway often . Thanks misty and fenna ,you both are awesome. God bless .
Atmosphere: 5
Food: 5
Service: 5
Destiny Murillo
Never coming back to a subway period. Ordered a chicken teriyaki sandwich & a chicken bacon ranch & they were so stingy with the meat. It didn’t even cover my full sandwich evenly & had to ask for more. On top of that the employee didn’t know what chicken went on the second sandwich & put whatever chicken he had on the sandwich back into the container to put the right one on it. The employee Ruben burnt our sandwich’s making the bread hard & not enjoyable. When it came to giving us our veggies I got a total of 6 spinach leaves on my sandwich. This employee was either not trained properly or was new or subway is just plain stingy & teaches their employees to be this way, Either way completely unacceptable. He gave my husband a total of 4 strips of onion & he needed to ask for more. Over all my worst experience at a subway & this just ruined subway for both me & my husband.
jayda m
If I could leave zero stars I would. I have never had such a terrible experience at this store. Unfortunately it will be my last time ever spending my money here. The girl working completely messed up my order, putting a sauce that I didn’t order and not wrapping the sandwich incorrectly. The cookies I ordered were in the wrong box and I was given the incorrect amount. The cherry on top is that the manager won’t refund my money. Beware!
Atmosphere: 1
Food: 1
Service: 1
Yolanda Mendez
Made me wait 20 minutes waiting for her to take my order then to just say she has no ham?! Im pregent and still waited the 20 minutes just to say theres no ham bad customer servicie
Service: 1
Mikey G
They made multiple phone orders before even acknowledging I was there. Horrible customer service. Not coming back to this location.
Atmosphere: 1
Food: 2
Service: 1
Cheri Lynn
This lady working couldn't even check us out, not only was she putting in the wrong prices that where clearly posted behind her she couldn't explain to us why the price was diffent online vs. in the store. When I called her out she like the computers froze this went on for 10 mins, so we left didn't even get the sandwich. Won't ever go back here!
Atmosphere: 1
Food: 1
Service: 1
John Osalla
Worst experience ever. Young lady that works there at 5:00pm has no idea what she is doing.
Worst subway! Rude and bad costumer service. This subway always something wrong. One day toaster ain’t working, another day they are out of something else.
The girl messes up my order and went back to store to show them that they messed up my sandwich, instead of them making me a new sandwich. They told me they cannot make a new sandwich and I have to buy a new one.
Atmosphere: 1
Food: 1
Service: 1
Karlie Raine
I'm so bummed. Ordered tonight on the app, 2 footlongs, picked up and got home and the sandwiches were so wrong. One was supposed to be chicken teriyaki according to my order and the receipt, but it was plain chicken with no sauce and the wrong cheese. The veggie sandwich also had the wrong cheese and not the sauces requested. I usually like Subway because I can customize the sandwich, and I like the app for the rewards, but for this location if you don't watch them make the sandwich, it's probably going to be wrong. Super bummed because I was looking forward to my sandwich!
Atmosphere: 2
Food: 2
Service: 2
Tomas
This is a great place to eat , very clean, fresh products every time, ... especially when Rachel is there. She is the best, friendly, professional, and always smiling ., it is a great place to eat, and I will continue to enjoy every time...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Sierra Green
Raquel was highly unprofessional and sloppiness of my sandwich was atrocious. She's got a bad attitude problem and when I brought it up to the so called manager Nancy I was met with more unprofessional bad attitude and eye rolling. If they don't value their job they need to go into a different field of work. I will never be coming back to this Subway I drive out of my way and pay more for Jersey Mikes.
Atmosphere: 1
Food: 1
Service: 1
Sierra G
Raquel was highly unprofessional and sloppiness of my sandwich was atrocious. She's got a bad attitude problem and when I brought it up to the so called manager Nancy I was met with more unprofessional bad attitude and eye rolling. If they don't value their job they need to go into a different field of work. I will never be coming back to this Subway I drive out of my way and pay more for Jersey Mikes.
They need to learn how to properly charge people for the “ Meal of the day deal” they over charge at this location and the store is always so hot I’m sweating while standing in line cause the AC is never on high enough. Just go to the other location on Centre City for a better experience and to be charged correctly. I was over charged by $6 and the manager doesn’t reply to customer service emails.
Atmosphere: 1
Food: 3
Service: 1
I came in to get a subway sandwich and some hot Cheetos while I waited for my Tesla to charge. Some creepy dude with construction uniform comes in thinking I’m hitting on his girl and asks about my shoes like he wanted to rob me
Atmosphere: 1
Food: 5
Service: 5
no welcome in no acknowledgment of the customers two rude teenagers working there they give you burnt bread. not good
Atmosphere: 1
Food: 2
Service: 1
I cam to this subway last night ,as soon as I walked in ,I was greated by both the employees, misty and fenna ,not only that the store was very clean ,and inviting and bright ,the gal name fenna , I think was her name ,she made both my subs the way I asked her to make and made the way it should be ,and when I asked her how long she's
worked hear to make such a awesome sandwich, she said it was her first day. I was shocked , I love subway ,but most of the subway in escondido are either very dirty or the employees don't care , I will definitely visit this subway often . Thanks misty and fenna ,you both are awesome. God bless .
Atmosphere: 5
Food: 5
Service: 5
Never coming back to a subway period. Ordered a chicken teriyaki sandwich & a chicken bacon ranch & they were so stingy with the meat. It didn’t even cover my full sandwich evenly & had to ask for more. On top of that the employee didn’t know what chicken went on the second sandwich & put whatever chicken he had on the sandwich back into the container to put the right one on it. The employee Ruben burnt our sandwich’s making the bread hard & not enjoyable. When it came to giving us our veggies I got a total of 6 spinach leaves on my sandwich. This employee was either not trained properly or was new or subway is just plain stingy & teaches their employees to be this way, Either way completely unacceptable. He gave my husband a total of 4 strips of onion & he needed to ask for more. Over all my worst experience at a subway & this just ruined subway for both me & my husband.
If I could leave zero stars I would. I have never had such a terrible experience at this store. Unfortunately it will be my last time ever spending my money here. The girl working completely messed up my order, putting a sauce that I didn’t order and not wrapping the sandwich incorrectly. The cookies I ordered were in the wrong box and I was given the incorrect amount. The cherry on top is that the manager won’t refund my money. Beware!
Atmosphere: 1
Food: 1
Service: 1
Made me wait 20 minutes waiting for her to take my order then to just say she has no ham?! Im pregent and still waited the 20 minutes just to say theres no ham bad customer servicie
Service: 1
They made multiple phone orders before even acknowledging I was there. Horrible customer service. Not coming back to this location.
Atmosphere: 1
Food: 2
Service: 1
This lady working couldn't even check us out, not only was she putting in the wrong prices that where clearly posted behind her she couldn't explain to us why the price was diffent online vs. in the store. When I called her out she like the computers froze this went on for 10 mins, so we left didn't even get the sandwich. Won't ever go back here!
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever. Young lady that works there at 5:00pm has no idea what she is doing.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
Restaurantji Recommends
Worst subway! Rude and bad costumer service. This subway always something wrong. One day toaster ain’t working, another day they are out of something else.
The girl messes up my order and went back to store to show them that they messed up my sandwich, instead of them making me a new sandwich. They told me they cannot make a new sandwich and I have to buy a new one.
Atmosphere: 1
Food: 1
Service: 1
I'm so bummed. Ordered tonight on the app, 2 footlongs, picked up and got home and the sandwiches were so wrong. One was supposed to be chicken teriyaki according to my order and the receipt, but it was plain chicken with no sauce and the wrong cheese. The veggie sandwich also had the wrong cheese and not the sauces requested. I usually like Subway because I can customize the sandwich, and I like the app for the rewards, but for this location if you don't watch them make the sandwich, it's probably going to be wrong. Super bummed because I was looking forward to my sandwich!
Atmosphere: 2
Food: 2
Service: 2
This is a great place to eat , very clean, fresh products every time, ... especially when Rachel is there. She is the best, friendly, professional, and always smiling ., it is a great place to eat, and I will continue to enjoy every time...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Raquel was highly unprofessional and sloppiness of my sandwich was atrocious. She's got a bad attitude problem and when I brought it up to the so called manager Nancy I was met with more unprofessional bad attitude and eye rolling. If they don't value their job they need to go into a different field of work. I will never be coming back to this Subway I drive out of my way and pay more for Jersey Mikes.
Atmosphere: 1
Food: 1
Service: 1
Raquel was highly unprofessional and sloppiness of my sandwich was atrocious. She's got a bad attitude problem and when I brought it up to the so called manager Nancy I was met with more unprofessional bad attitude and eye rolling. If they don't value their job they need to go into a different field of work. I will never be coming back to this Subway I drive out of my way and pay more for Jersey Mikes.
Atmosphere: 1
Food: 1
Service: 1
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