Has there been a change in ownership? I was in 4 days ago to buy a dozen donuts around 8:30am the display case was full with the exception of there being no maple donuts. Every donut was old and stale. Huge disappointment. I used to purchase from this place often but never again now.
Natosha Soriano
Donuts are delicious! Very friendly, great customer service, and they had so much patience with a pretty big order we had.
Victory Champ
The manager told me I can’t wash my hands to wet a paper in a bucket and wash my hands would not let me use the restroom in the back !
Eli Goldberg
Terrible, couldn’t use a bathroom to wash my hand nor hand sanitizer before I eat. They said they can give me a cup of water instead.. makes no sense
Dan Lukerchine
Been awhile since I went to this place and even though it was 6:00 in the evening walking in was just like being a kid. The smell of fresh baking donuts was fantastic. The people behind the counter were absolutely a joy to deal with and we're very happy to please. The donuts were fresh and amazingly well done. Can't go wrong at yum yum.
Seven Bates
It's Yum Yum - they're an icon.
Food: 5
Service: 5
Scott Colson
The bagels are really good, fresh, warm and affordable.
Atmosphere: 5
Food: 5
Service: 5
Dionicio Baca
My friend grabbed some bagels from there. Not only are they expensive ($2.70 for a spoonful of cream cheese) but they are also old and cold. When asked for a refund, they refused.
Cynthia Gutierrez Hernandez
Go somewhere else, there are so many good places around. The bagels and donuts are old. One even had mold growing on it and they still refused to issue a refund.
Atmosphere: 1
Food: 1
Service: 1
Theodore Calkins
I got way too many doughnuts. They are really good, so I'll eat them all.
Always a treat to pick up doughnuts! But last couple of times the filled doughnuts lack filling.
Atmosphere: 5
Food: 3
Service: 5
David Phillips
Service staff was kind, venue was clean. The biggest problem that I had was the price tag. Almost $20 for 4 donuts & 2 Apple Fritters. What made it worse was the stale, dried out donuts that I ended up with. They must have been at least 2-day old donuts. The Apple Fritters were old as well, but the centers were doughy and not cooked all the way through.
Atmosphere: 4
Food: 1
Service: 3
Jun Parker
This was a terrible experience. The older lady who was working there should retire or get fired. She was very rude. She had no sense of customer service. After waiting for 2-3 minutes, she tried to take the order of the person behind me. Luckily the person gestured that I was first. I then ordered one dozen. She tried to rush me, but I was ready (because of the wait). I ordered 6 glaze, 2 chocolate bars, 2 chocolate fillings, 2 chocolate twist and 2 raspberry filled. I knew that was 14. I told her that's "catorce." She said, I needed two more. I tried to look inside the box and she started giving me an attitude. I thought she had given me 8 glaze, but my bust...so I told her two more of the raspberry filled. So I paid the $20.99 for the 14 donuts. Before I left while in my car, I checked the donuts. She had forgotten to include the two chocolate filled donuts in the first place...which caused me to order two more raspberry filled. Anyways, terrible customer experience. In addition to that, when I got home, I ate the raspberry filled donut and it was not fresh. I'm never going back to this Yum Yum location on East Valley Pkwy ever again.
Atmosphere: 2
Food: 3
Service: 1
Alain Herrera
This place is very cute!!!The donuts are very delicious, maple, coconut and sugar are my favorite, coffee is so great.Also, the egg & bacon-chesse bowl I think is the best.Come on!! And taste this food.However the cleaning is not well but mmm...
Atmosphere: 3
Food: 5
Service: 5
Trinton Murrell
I was Very disappointed with the customer service I received over this weekend at this location.My girlfriend's son has autism and spilled his drink on by accident. I cleaned up the drink spill myself. And when I was finished, I requested another and instead of taking care of it. And replacing the beverage. That was never drank. The management wanted to charge me for another. I didn't appreciate it because the drink had not been touched and do.To his disability. He spilled his drink by accident.I don't think it's fair that I should have to purchase another drink when for one I cleaned up the spill myself, and due to his disability it was an accident that he could not control .
Has there been a change in ownership? I was in 4 days ago to buy a dozen donuts around 8:30am the display case was full with the exception of there being no maple donuts.
Every donut was old and stale. Huge disappointment. I used to purchase from this place often but never again now.
Donuts are delicious! Very friendly, great customer service, and they had so much patience with a pretty big order we had.
The manager told me I can’t wash my hands to wet a paper in a bucket and wash my hands would not let me use the restroom in the back !
Terrible, couldn’t use a bathroom to wash my hand nor hand sanitizer before I eat. They said they can give me a cup of water instead.. makes no sense
Been awhile since I went to this place and even though it was 6:00 in the evening walking in was just like being a kid. The smell of fresh baking donuts was fantastic. The people behind the counter were absolutely a joy to deal with and we're very happy to please. The donuts were fresh and amazingly well done. Can't go wrong at yum yum.
It's Yum Yum - they're an icon.
Food: 5
Service: 5
The bagels are really good, fresh, warm and affordable.
Atmosphere: 5
Food: 5
Service: 5
My friend grabbed some bagels from there. Not only are they expensive ($2.70 for a spoonful of cream cheese) but they are also old and cold. When asked for a refund, they refused.
Go somewhere else, there are so many good places around. The bagels and donuts are old. One even had mold growing on it and they still refused to issue a refund.
Atmosphere: 1
Food: 1
Service: 1
I got way too many doughnuts. They are really good, so I'll eat them all.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut
Restaurantji Recommends
Always a treat to pick up doughnuts! But last couple of times the filled doughnuts lack filling.
Atmosphere: 5
Food: 3
Service: 5
Service staff was kind, venue was clean. The biggest problem that I had was the price tag. Almost $20 for 4 donuts & 2 Apple Fritters. What made it worse was the stale, dried out donuts that I ended up with. They must have been at least 2-day old donuts. The Apple Fritters were old as well, but the centers were doughy and not cooked all the way through.
Atmosphere: 4
Food: 1
Service: 3
This was a terrible experience. The older lady who was working there should retire or get fired. She was very rude. She had no sense of customer service. After waiting for 2-3 minutes, she tried to take the order of the person behind me. Luckily the person gestured that I was first. I then ordered one dozen. She tried to rush me, but I was ready (because of the wait). I ordered 6 glaze, 2 chocolate bars, 2 chocolate fillings, 2 chocolate twist and 2 raspberry filled. I knew that was 14. I told her that's "catorce." She said, I needed two more. I tried to look inside the box and she started giving me an attitude. I thought she had given me 8 glaze, but my bust...so I told her two more of the raspberry filled. So I paid the $20.99 for the 14 donuts. Before I left while in my car, I checked the donuts. She had forgotten to include the two chocolate filled donuts in the first place...which caused me to order two more raspberry filled. Anyways, terrible customer experience. In addition to that, when I got home, I ate the raspberry filled donut and it was not fresh. I'm never going back to this Yum Yum location on East Valley Pkwy ever again.
Atmosphere: 2
Food: 3
Service: 1
This place is very cute!!!The donuts are very delicious, maple, coconut and sugar are my favorite, coffee is so great.Also, the egg & bacon-chesse bowl I think is the best.Come on!! And taste this food.However the cleaning is not well but mmm...
Atmosphere: 3
Food: 5
Service: 5
I was Very disappointed with the customer service I received over this weekend at this location.My girlfriend's son has autism and spilled his drink on by accident. I cleaned up the drink spill myself. And when I was finished, I requested another and instead of taking care of it. And replacing the beverage. That was never drank. The management wanted to charge me for another. I didn't appreciate it because the drink had not been touched and do.To his disability. He spilled his drink by accident.I don't think it's fair that I should have to purchase another drink when for one I cleaned up the spill myself, and due to his disability it was an accident that he could not control .
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